I was referred to Southlake Endodontics by my dentist Dr. Lauren Drennan of Davis Family Dental…read moreCare, which btw they are awesome too, highly recommended. I was seen by Dr. Chad Allen who is very awesome. Although I don't like to be kept waiting, that aside Dr. Allen made me feel comfortable from the start. As soon as he walked in to the patient's treatment room, I had no doubts of his abilities. He told step by step what I should expect, even though I wasn't nervous. They have really good tunes going on the radio which made the whole visit comfortable. I've been recommending Dr. Chad Allen of Southlake Endodontics to my neighbors, family, etc. In fact I had to seen him again because I kept feeling sensitivity on the tooth that he worked on (no problems found due to the procedure), and on the way home stopped by Tom Thumb store in Grapevine and was talking to the cashiers. And I had told them about Dr. Allen and one of the ladies said she was looking for a Doctor because she needed a root canal. I talked up Dr. Allen because he truly did an awesome job. Truth be told even after the procedure I truly had no pain whatsoever. This man knows what he is doing and I highly recommend him, and to make this even great. His staff are awesome too from his assistants, to the front desk people. I really don't make any recommendations, but I can't help but to recommend Dr. Chad Allen. I've no doubt that the other doctors in this office is as great as he is, even though I have no dealings with them. Thank you Dr. Chad Allen and your staff. Hope you enjoyed the donuts. :) Jay

I have to say Doctor Remmers is beyond amazing ! Although he has retired there is not a better…read morespecialist anywhere. I love him to pieces and will have to say he made the whole office brighten up especially since he took pain away!!!!!!!! The only reason for the 4 Star is that the front desk is not organized well nor do they have a good system for helping a patient in pain. YEars ago the front desk was wonderful! Micha who is also now there is meh - no empathy and borders on being rude. Other then that the practice is wonderful!!!!! Although never the same without my favorite doctor.

Doctor Attar did a root canal for my wife and this was the best experience she ever had with a…read moredental procedure. Very kind and professional and the staff was very friendly and knowledgeable.

I had an infective tooth that had a root canal. The DR was able to explain everything to me and…read morehelped me through this painful issue. They provided top notch care, listened to me and provided a great experience. This is my forever endodontics home. Great office experience as well.

I started going to Dr. Doctor due to receding gums. We are working towards pin hole surgery. They…read moreare making sure I am a good candidate. Very through and they worked hard with my insurance. They try very hard they manage my expectations. I can't wait to see how it turns out.

I was recently seen by Dr. Ravi Doctor for a routine dental check up. He and his staff were very…read moreprofessional but also made me feel like part of their family. They were great at helping me feel relaxed all while doing a very thorough exam. I would highly recommend this dentist and his office to anyone looking for outstanding service with a warm, caring atmosphere.

best dentist office nice people very professional and kind and caring dentures made5 teeth pulled…read morewas comfortable in everyway

I have been using Shafer Dental for years. Our whole family has been coming after my first visit…read morein 2007. Dr. Shafer and his staff are all professional. Even with the staff changes over the years, I have not been disappointed. They help you work through any anxiety you have, no judgement and no pressure. (And I would know). Dr. Shafer takes the time to talk to you letting you know what he recommends for your specific care. He answers any questions and does not make me feel rushed. His office does not pressure you to get any work done. They work with your insurance. And I rarely get an extra bill above what they estimated my 20% would be. Sometimes the insurance won't cover but that's not the offices fault. If you haven't found a dentist you like, try this office.

This is one of the few places I've given 5 stars to that I hope to not return anytime soon . I was…read morereferred here by my dentist ( Gateway Dental which I highly recommend) for the second root canal I've ever had . My first root canal they were able to do at the dentist, but this one I was referred to a specialist. It was an emergency and I was in a lot of pain . Dr. Saunders and the Essential Endodontics crew made the pain go away in less than 2 hours . I also received a call the next day to make sure I was okay . If your dentist sends you here don't be scared, the worst part is when when they numb the area as they are going to work on , you will feel close to nothing during the procedure. If you have had a cavity you know what I'm talking about. They also did a great job to make sure I understand the cost before they started.

Office staff, techs, and doctor are all friendly, helpful, and answers all questions. 2nd Root…read morecanal being done and came back here to have it done. I would recommend coming here to everyone. Was referred by my dentist office - Dr Megan Elam in Bedford.

Suzanne is the best! I always get the best cleaning and dental attention…read more Entire staff meet my needs perfectly.

I have been a patient of Dr.'s Wright and Heron since 2007 and highly recommend their practice - to…read morethe extent that I'm willing to drive from downtown Dallas to visit their office in Southlake. Recently, they added Dr. Alan Williams and I have to admit that I was rather skeptical. 15-year patient and you assigned the 20-something newbie to me??? C'mon guys! It took maybe 5 minutes for Dr. Williams to win me over (and the completely painless crown didn't hurt either). Dr. Williams was funny, friendly and professional to a fault. In fact, I actually looked forward to my follow-up visit because I enjoyed chatting with him so much. NOW, if they were only closer to Dallas! Great work guys!

I would rate this dentist 0 stars if I could. Literallly issue after issue after issue. Do not go…read morehere!! I came in for a cleaning, to get a broken tooth checked out. They checked it out told me I could keep my tooth and just put a crown on it. The dental assistant was great , however the male main dentist, not so much we will get more into that later. So I came in for a second appointment. They shaved my tooth down and put on a temporary crown. After a few days I had to come back in to have them shave down the temporary tooth because it was cutting my tongue. I let them know during the appointment that my mouth was still numb on both sides and they told me it would go away. Well it took over two month due to them hitting a nerve. The dentist response to when I told him my mouth was still numb was ," well... hopefully it will come back soon." I was then told the crown would be ready in a week or two, they told me they would give me a call back when it was ready. Three weeks goes by then five weeks, so I called the dentist and they were like it's ready, and set up an appointment. Still don't understand why I had to call them and not me but not the point. I go in to get the crown on, I explain to the dentist how it hurts to eat with the crown. He told me it was probably from the temp. Crown. So I go no numbing and no laughing gas because he told me there should be no pain. He takes it off , touches my tooth once. Instant pain down my jaw. I have him numb me then he puts on the crown and I move on with my life. I did my research was still having pain it said to wait a few weeks before calling back the dentist if pain was still occurring. So still I could not eat on that side of my mouth. I call back after a few weeks go by after seeing a different dentist since I don't trust them anymore. To inform them that the tooth they shaves and put on a crown on, had an exposed nerve and it was touching the crown and there was a gap that was not bonded from the tooth to the crown. The other dentist told me to inform them since they made the mistake to have them fix it. My insurance would not cover anything new to that tooth because they already worked"fixed it". Do you want to know what they told me? There is nothing I can do for you, you would have to go to a root canal place to have it fixed. Because they don't do root canals. My insurance will not cover that tooth anymore because they already worked on it. They made the mistake they need to fix it. I'm furious. I had to get it removed now because of the damages they have caused to my tooth. Please take my advise and do not go here. They will not listen to you or give you the help you need. Go elsewhere!

I got into see Dr Thorpe as a new patient very quickly. The office personnel are very friendly and…read morehelpful. That makes you love it from the start! I wasn't able to print my paperwork before I got there but it was no big deal.I got right in and did X-rays. Dr Thorpe promptly came in and was very friendly and professional. He answered all my questions. I was thrilled to find a great dentist!

My sons and I have loved having Dr. Cerone and associates for dental care for many many years. His…read moreteam is phenomenal!! I have to say that the people who are doing the scheduling and rescheduling of appointments is not up to the high caliber of professionalism and perfection of the previous schedulers. Last summer my college son's summer appointment was canceled! Appointments are hard to come by and we always appreciate the attempt to reschedule. And in fairness and to be helpful, we always cancel and call ahead if we have any changes that need to be made. I just got stuck again and have lost out on my December appointment due to carelessness. We have always booked appointments a year in advance and it's common to need to move a date when you book that far ahead. I recommend you check often if you make any changes to your original schedule AND verify appointments.

Before I start, I do want to say that the staff of this office - absolutely delightful. Very sweet…read morepeople who are very professional. Love the office - clean and respectable. After calling around to several different dental offices in the area before making my choice, I chose Dr. Cerone almost entirely based on Eric, the receptionist who was one of the most professional, efficient, and knowledgeable dental office receptionists I have ever met to this day. Unfortunately, he does not work there anymore, and unfortunately, the dental care provided did not match the care he provided. I went in to get a root canal and a crown. After receiving my root canal at a great endodontist that Dr. Cerone's office suggested to me (endodontist did a perfect root canal - endodontist was, again, suggested by Eric), I went back to Dr. Cerone's office for my crown. Out of respect, I will not name the dentist who treated me... But I will say that I made 5 EXTRA trips to this office that did not need to be made because my crown was poorly made 4 different times. I calculated, and I spent a minimum of 11 extra hours in that office that, had the crown and all the procedures been done right the first time, did not need to be spent. I am an extremely patient, forgiving person... But even I will say that 5 extra trips and 11 extra hours for a simple crown is excessive. Even then, I did not complain - I understood that sometimes people make mistakes and maybe the entire thing was not completely in their control (they send their crown molds to an off-site location). I wasn't going to write a bad review, even when I knew that this kind of treatment and care deserved one. When I requested to have a few simple fillings done out of precaution (because I did not want to go through the trouble of another root canal... surprising, I am sure) and I asked for a discount for all my troubles, they simply said no. Now THAT, my friends, is overkill. When you know the extreme amount of time and trouble that one of your patients went through for a simple crown from one of your dentists and you won't even offer a simple discount after all that... That is ridiculous. And that's saying a lot, coming from me. To top it all off, when I went to my new dentist a week or so ago, he took a look at my X-Rays and immediately asked, "Who did your crown? This is not a very well-done crown..." and proceeded to show me why. He did mention, however, that the endodontist who did my root canal did an excellent job. All of this to say - I can take people making mistakes, even multiple ones. I do believe that if the mistakes and less-than-acceptable treatment/care is excessive, the care provider should make amends or some sort of effort to placate the customer. Bad customer service and care on TOP of excessive unacceptable treatment is not okay. Period.

Dr. Green and his assistant Nina were awesome. I honestly felt zero pain during my root canal,…read morewhich is not something I ever expected to say. Nina even gave my shoulder a reassuring pat while I was getting numbed up, and that small gesture made a big difference in calming my nerves. The whole experience felt smooth, calm, and way less stressful than you'd expect for a procedure like this. I truly hope I never need another root canal, but if I do, I won't hesitate to come back and ask for Dr. Green again.

Stay away from this place -- very dishonest experience…read more I was referred here and spoke with them a couple of times over the phone. They sent me a large number of documents and disclosures, but never clearly stated the cost of the visit. When I arrived, they performed a scan that I questioned, since I had already completed one just days earlier with the referring dentist. If they already had that information--or could have requested it--why repeat it? It felt unnecessary, especially knowing I'm a cash-paying patient. After going through all the paperwork, the large fee was only disclosed at the very end, which is completely unacceptable. When I addressed it, the manager argued and claimed their staff always discloses fees. That simply didn't happen. It became my word against theirs. I was told this would be a consultation to discuss the cost of a procedure--not an unexpected charge for services I didn't clearly agree to. Very misleading and disappointing experience. I would not recommend this place.

Dr. Crocker's attention to detail and genuine commitment to patient care truly stood out. He took…read morethe time to ensure every step of the procedure was done with precision and care, never rushing and always prioritizing quality and comfort. He checked in frequently to make sure I was feeling okay and made adjustments as needed, which gave me complete confidence and peace of mind throughout the entire process. His professionalism and dedication to excellent results really set him apart. He did an excellent job placing two crowns and treating four cavities, and the results exceeded my expectations. The dental hygienist, Kayla was also wonderful--very professional, kind, and attentive. She made sure I was comfortable throughout the visit. The entire team was welcoming and caring, which really made a difference. I'm extremely happy with the results and highly recommend this office to anyone looking for exceptional dental care!

AVOID AVOID AVOID! There are bad reviews for a reason as I have learned firsthand, and I should…read morehave NOT given Dr Baik's and her staff a chance to prove their bad reviews wrong!!! Saw Dr Baik on April 30th. My appointment was at 2 p.m. Upon arrival at 1:45, found office locked. They finally opened the door at 2:12 pm siting they were in a meeting for being late. Only reason I came to this location was due to the fact this facility was in-network with Delta Dental. Received a preliminary plan with estimate of costs. Both my regular Dentist and Delta Dental advised me to request for this office to submit the info to Delta Dental for pre approval. It took this office a week to do this. When the office mgr, Melinda, submitted the info to Delta Dental, it was determined the summary file was NOT readable. Delta Dental sent Melinda an email stating this, but no reply. I was forced to conference the call between Delta Dental & Melinda at Dr Baik's office. Melinda is overbearing, unprofessional, and can't seem to be bothered to answer a question directly when I asked her if she sent it via PDF. She had NO CLUE HOW SHE SENT THE SUMMARY FILE, BUT realized the file she submitted was unreadable. She was suppose to fax this to Delta Dental, but they NEVER received. She NEVER bothered to respond back to Delta Dental. Delta Dental advised the fax was NOT received. I attempted to request Melinda to send me a readable copy of the summary so I could fax, along with asking her to fax it again. She kept interrupting me and would NOT listen to my request. She is a person who plays victim and kept saying over and over that she can only do her job and REFUSED to listen. Needless to say, I would NOT TRUST this office at all. The reviews on the Delta Debtal website also are NOT the best too. BEWARE