I was a customer here for 15 years. Now that the place was sold to an out of state comapny, the…read moreprices are OUTRAGEOUS. For example, a single sheet of Advantech subfloor costs $51 at Northeast and Interstate. Here it is $65! A roll of zip tape is $29 at Northeast, it is $41 here! AVOID

Being a contractor I don't have any issues with them. I think they are geared more towards…read morecontractors rather than homeowners. I like being able to speak to someone who knows the business not just collecting a paycheck.

My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

Excellent and dependable service in the paint department at reasonable prices by friendly staff. I…read moream never disappointed by the staff.

Washington Supply has your back - literally all the time…read more They have every tool you'd need--gardening, soil, wrenches, electronics and adaptors, plugs, outdoor and indoor lighting, hoses, new keys, tile and grout--the list is endless. When our pipes burst, we went here for replacements. The plumber himself goes there, not only for jobs on our house but for his own. Everyone here demonstrates their knowledge and acts as a complete professional. They're warm, kind, fun, and the store is pet-friendly. We've picked paint for our house from here. They also have an adjoining gardening shop where we got pumps for our basketballs and my bike. They also can get plywood or other building materials because they work with contractors, and they will candidly recommend whether you need to go somewhere else to get a part you need--which has only happened once to me in my experience; they just didn't have it in stock at the time, but they wanted me to fix my machine that day. 10 / 10

I called this morning to inquire about whether a product was in stock. Dartanian answered the phone…read moreand was very polite and professional. When I arrived it was also Dartanian who directed me to the correct area, and he rang me out as well. He made my trip during this stressful time easy, and I am super grateful.

I could not have been happier with my experience at Northwest Lumber. The person who helped me was…read moreknowledgable and friendly, and we were able to find everything we needed at better prices than home depot! As a woman, it's rare to walk into a hardware store and NOT be treated in a patronizing way by male employees who assume you don't know what you're looking for. My experience at Northwest Lumber was a breath of fresh air! I would drive out of my way to go back to Northwest Lumber, and I could not recommend them more!

Now that I'm retired, I've started a new project making side tables for relatives, friends and…read moreneighbors. I recently came across several pieces of wood that were salvaged from a barn and a factory. Two were pretty beat up and the third, a 6' board of cherry, was significantly warped. After searching all over for a place with machines that could accommodate the work, I lucked upon Iffland Lumber in Torrington. The staff was engaging, courteous and helpful. I was connected with Glenn who runs their shop. Because I'd traveled from New Haven he decided to immediately take on the work while I waited. He did a terrific job running the lumber through the planer and grinding machines. All 3 pieces came out beautiful. I was particularly impressed by the care he gave to the cherry board. And the cost? That too was incredible. I expected to pay far more. I highly recommend Iffland Lumber. They're a class act and they excel in customer service.

This update is for Lowe's home delivery and NOT in-store experiences, the latter of which have been…read moreboth good and bad, and sometimes on the same visit. This time we ordered online wooden garden boxes to be delivered to our home for convenience sake. Good news: we got the boxes, exactly as ordered, on the day they were promised, and their condition was excellent. We quickly got them unpacked and set up (you can see the results in our photos). We were very pleased with the experience, hence five stars. A little less confident about going in the store, however...

Or a good day for me at Lowe's. A little tidbit ; most customers don't understand this whole red…read moreshirt blue shirt thing. If I ask a question. Or ask for assistance I don't want to hear about a red shirt. Just handle it. Everyone's in the clock these days including me. I was there twice as long as I needed to be because the left hand and the right don't know each other well enough to help me.

Very fair pricing on decking. Better than the big box stores. Minimal delivery fee. Order was…read moredelivered in less than a week

These guys rock. So, naturally, we had a storm in New England and I had already had a small…read moreproject of fixing some steps. As luck would have it, the storm hit, and apparently everyone's steps either broke or decided to get their stairs done as well. Well, naturally, the big box stores were out of the boards I needed and I googled around and found these guys. Well, these guys had the boards but know what they didn't have? Electricity. As luck would have it, the storm hit their area pretty bad and 99% of the city was without power. Fortunately, we figured out the price, I managed to have the cash on me, and we were good to go. When we picked up the boards from the pick up area, they were super cool about even helping us tie them up so they didn't go flying on the way home. Shout out to the nice gentleman that really helped us out. Hopefully I won't need to replace boards that often.. but the next time I need lumber, I'm coming here!

We have had Specialty Flooring install tile on the bathroom floors and carpeting in a room and on a…read morestaircase. They have a good selection of samples in their store. Once we made our choice, Rich promptly came to measure and make an estimate. The installation was done on time, the installers were pleasant and did a good job of hauling away the old materials and cleaning up. The installations were very well done. I highly recommend Specialty Flooring.

From the owner: Specializing in: - Floor Materials…read more- Hardwood Floors - Floor Materials-Wholesale & Manufacturers - Hardware-Wholesale & Manufacturers - Tile-Contractors & Dealers - Tile-Wholesale & Manufacturers - Carpet & Rug Dealers - Marble-Natural - Flooring Contractors - Building Materials-Wholesale & Manufacturers