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    Northeast Building & Home- Cornwall Bridge

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    10 years ago

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    Ace Hardware Of Litchfield

    Ace Hardware Of Litchfield

    (2 reviews)

    We wanted to update our experiences with Ace, and we realized in doing so that they really haven't…read morechanged much in the last three years. We like this store very much. We like the enlargement of their stock in recent years, the ease of access in this clean, well-organized store, and the helpfulness of the folks who work here. We think the store is more customer-oriented than ever, and we are especially happy with their rental section from whom we have rented everything from equipment to tents. And we continue to like that they offer a nice selection of Litchfield-tagged clothing items (hoodies, sweatshirts, etc.). Parking is better these days, and ... well, like we said, we're happy here. Thanks to the owners.

    I haven't been in Ace since they were a True Value, and frankly much is the same. Tools, pet…read moresupplies, paint, more tools, etc. But there have been some changes - the area by the register is moved, with displays encouraging buy local. They have the Connecticut 169 books, local products, and really cute little stickers. There are even Litchfield sweatshirts. The employees were very engaged with the customers, and free ones were quick to offer their assistance. (One could call them "helpful hardware folk....) The aisles were clear, and the displays clean and well organized. The parking lot lines are a bit faded so it can be a bit of a free for all, or at least close quarters where the line is clearer one side than the other.

    Orlando Family Hardware Store - Bissell rental

    Orlando Family Hardware Store

    (2 reviews)

    Months ago I went into the store for plain white paint but was given a base designed for tinting so…read morea portion of my wall is now an off white grayish color. Mistakes happen. I returned with my can but didn't have the receipt. The man that originally sold me the wrong paint was the man I spoke with upon returning but since I threw my receipt away he refused to help me. Certainly frustrating but I understand the store has a policy so I'm not too upset about this fact. I then leave with my new white paint only to get home and put a third hue on my wall. I've now been sold the wrong paint twice by the same man. I return to correct the issue and am now told that he can't accept my return because I used some of the paint (maybe a half of a coffee mug's worth). This set off my protest of the store but I recently found out that man was no longer employed there so I thought I'd try it out again. On my next trip to the store I encountered another man who was incredibly rude so I've now decided that my protest will be permanent and I will not give them any more business until it's under new management. It's a shame what this place has become

    Very rude and disrespectful to customers. I have been a long time & loyal customer. I always try to…read morebuy local & keep the $'s in the community. Made me feel like I was doing something wrong when I tried to return something. Customers could see this going on and looked uncomfortable at the situation. I got the wrong part. The only thing I did wrong was to believe I could do plumbing. I never been treated that way at the larger stores. The bigger stores take returns no questions asked. I was respectful to her and left with my wrong packaged part.

    E. Caligari & Son

    E. Caligari & Son

    (9 reviews)

    I had Hunter Douglas blinds installed a few years ago from Caligari's. I was impressed with the…read moresales person who helped me pick out the blind that fit my particular needs. When the blinds arrive Ryan came to install them and he couldn't have been more friendly and professional. The blinds look gorgeous! My grandchildren were visiting this pasted weekend and, unfortunately, broke one of the blinds. I call Caligari's thinking I would have to purchase a new blind but they informed me that it might be able to be repaired. I scheduled a service call and it was Ryan who came again; I was so glad. He was able to fix the blind right away! For just the cost of a service call the blind is working again! He let me know that he isn't always able to fix blinds on site sometime they need to be sent out for repair, but if he can fix them, he does. So nice! The blinds are pricy but, in my option, worth every penny. Beth P.

    Had a carpet installed today. The installer was rude and unfriendly. We asked him to open the…read morewindow in the room where he was working because of Covid, and he refused, saying the carpet needed warmth to stretch. What??? What was worse, he refused to put on a mask, claiming he had asthma and couldn't breathe in one. Only when I phoned the store, did he put one on and even then he was rude about it. I spoke to someone at the store who said that only Kaitlyn could deal with this and they would contact her right away. But no one called me back. Atrocious customer service, and you're paying top dollar for the carpeting to boot.

    Northeast Building & Home- Cornwall Bridge - hardware - Updated May 2026

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