Got my kitchen cabinets from Bushka. They are great and still almost look like new. Since then…read morethey have moved to the industrial park to a nicer store. I liked it but they are mostly lumber and not the best place for a retail establishment.

Couldn't ask for a better experience. We purchased all the lumber for framing as well as the…read morekitchen and bar cabinets. Great customer service, good prices and friendly people.

We've lived in Waterbury for the past 4yrs & never knew about O&G. Stopped in today looking for…read moresome bricks to finish our outside rock wall. Staff was very helpful & extremely knowledgable, thank you Andrew for your help.

I have been in the trades for more than 30 years and have never experienced such a lack of…read moreprofessionalism. I've been buying stone and various supplies from O&G for years. On March 5th I purchased a soap stone countertop through O&G and to date still do not have anything to show despite them charging my credit card for the entire amount - contradicting their agreement of 50% down and 50% upon delivery. It is now April 16th and there has been "0" communication with me what so ever. The fabricator, Surfaces, has been no better with delays and excuses for rescheduling. To date, they still can not give me a date as to when they will install the counters. Absolutely the worst experience I've had with a local service organization - ever.

My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

We've used the Bushka team before, so when we were desperate for a kitchen remodel, we used this…read moreamazing group again! Terry and his team really partnered with us on everything - from the layout planning, making sure we stayed inside target budget goals, guiding us on what may work better, etc. In addition - we managed all this within the depths of COVID (heightened safety, schedule flexibility, etc.). If you are looking for a true partner that you can trust (vs just a company trying to make a buck) certainly go with Terry and the Bushka team! Here are some before and after pics, but please pm me if you want to know more! Happy to share!

The people at the counter are not professional and not customer friendly. They sold us poor quality…read morewindows for a 10 unit property. Every time there is an issue with a window and we contact them to order a replacement part it sounds like they are doing us a favor. Last month we had to order window locks and a window sash. It seems orders are not placed immediately and if you call to find out the status they REFUSE to give you the date they placed the order with the manufacturer, their order # or any other pertaining information. We finally were told we could pick up the order at a certain day after 1.00 pm. We drove for more than an hour to realize that they had not placed the order for the window sash. The only efficient employee we were able to deal with at that store (Waterbury) was a guy by the name of Jay. The other ones either can not be located or take lunch for more than an hour.

Will never go there again. Purchased 6 windows and because the counter guy printed two invoices,…read moretore one up and I signed the wrong one the problem is the color of the exterior of the window. They wouldn't take them back. I can't use windows when they don't match. Obviously I assumed he handed me the right invoice. Yes I have fat too but then the manager offered me a deal to replace them, then they went into winter shutdown and he ignored my calls and texts. Will not take my call. Never again.

Forget this place if you want to effectively manage and schedule your project. The have no control…read moreover their manufacturers and cannot give you accurate delivery dates of material. They do not care about the end user- the homeowner. They will not even TALK to you, even if their lack of service directly affects your wallet.