Don't be fooled
We contracted with Solimine Contractors in June 2019 for a gut renovation of a small bathroom. We were attracted to the small, family-owned business and were comforted knowing we were supporting a local business. Work started fairly close to on time and was completed just outside the timeframe promised. The crew was professional and friendly. John was easy to work with-- offering guidance and expertise as we selected tile, paint, accessories, and fixtures. He and/or Rick were on-site and available by phone or text throughout the project.
In the end, the final product is certainly an improvement over our previous bathroom. The space is airy and bright, the paint is lovely, the fixtures are beautiful.
However, we are left with a number of eyesores, both big and small, that are impossible to ignore. They are exactly the kind of errors we hoped to avoid by hiring professionals. There are several spots that were patched due to holes being drilled in the wrong place. Two of these patches have caved, leaving small holes and dents in the wall. The light switch and control panel for the radiant flooring were left crooked and straightened by me. The two-piece toilet paper holder was misaligned when installed leaving too much space between the pivoting post and its base. The two most concerning errors are the unexplained peeling paint beside the tub and the sloppy grout work. A member of the crew proceeded to apply grout before receiving instructions on which color to use. As such, the "fix" to this problem was to apply grout paint after the fact. While this looks decent in some places, across much of the tiling, the painted lines are uneven and have bled where the tile was cut during installation. In some spots, the paint is already wearing off -- less than a year later!
We have communicated our dissatisfaction numerous times and as of our last communication with John several months ago, we are still "waiting to hear from Rick". While Solimene Contractors claims to guarantee their work and touts customer satisfaction, their actions prove otherwise. read more