Antonio and his crew hit it out of the park. Home run. 3 1/2 weeks. Built us the most beautiful…read morescreen porch of our dreams. They were fast, efficient, polite, extremely hard-working, professional and cared about the job. We didn't even need an architect, just a handshake. We all knew what we needed to build and worked together. It was an amazing experience. I would recommend Antonio and Northland and his crew to anyone, anytime. Thank you very much, Antonio.

If I am working with a contractor on something as important as a roof, I would expect that the…read morecompany care about the results and, if there are issues with their product later on, they would respond and care even more. Antonio felt as if he could bully, intimidate me into removing a negative review because I felt that he wasn't providing adequate service. I can attest to the fact that Antonio is NOT customer service oriented and should never interact with customers because his doing so will definitely hurt a company that really has good values, reputation and that is growing financially. As a result of Antonio's antics, I ended up writing negative reviews and even contacting the BBB to file a complaint. I thought that Antonio was the only person who could address the problem but was I so wrong. Robert contacted me on Friday, September 1, and I could tell that he was very concerned about what was happening with my roof and ceilings. He showed up on Saturday morning, with his crew, and he actually walked through my kitchen, upstairs bedroom and the attic space, reviewed the video and the photo's that were taken, and even did the water hose test. Very thorough because he actually cared and wanted to find out what the problem was. He listened to me, and for that alone, I was appreciative. He wasn't condescending, he was patient, kind and caring and thorough. He didn't treat me like I was an idiot simply because I was not a roofer. I even had to leave for a scheduled meeting and I was absolutely comfortable leaving him and his crew at my home with my kids, and of course my neighbor. He followed up, told me the next steps, scheduled the time and they showed up. No changes, now showing up when they wanted to, and a very detailed, step by step project. On Tuesday, two of his contractors showed up, and from the moment they met me, he knew my name and they were so polite, and clean, they knew their stuff. I didn't expect all that was done but after they cut through the roof, he showed me the water stains on the wood but everything was dry, then they replaced the ceiling in the kitchen and painted my entire ceiling. In addition, they went to my son's room and replaced the rotted wood wall panel that was molded, and painted it too! This was way more than I expected. Those two guys worked hard, and until they were finished. I tried to buy them lunch but they were so humble. We are praying that the leaks are all fixed (none so far) and, if anything does happen again, I know that I can reach our to Robert and He will be there! I will always contact Robert for any issues, new jobs or projects that I may have, even for my company as I am a property manager and will float their company around my company. Northland, please take this advice, Robert should be the face of the company. His customer service is outstanding and soothing. Our interaction on the phone and in person was so easy and pleasant that I almost forgot about the issues I had with Antonio. I can move on now, and trust Northland because of Robert and his crew. From me (Angel) and my kids, Alvin, Anika and Amora, You're the BEST, Robert! Thank you soooooo verrrrry muuuuch!

Great family owned business, they always reply to your phone calls,and there very attentive,and I'm…read morepraying they get our complexes contract,they have been nothing but honest sticking with there original quote,have heard nothing but good from this business,

Joe and crew are the BEST! Prompt., efficient…read more EXCELLENT communicator - Joe almost always answers the phone on the first ring (unless he's on a roof!). Fair prices, honest estimates. Top quality work and materials. Clean, efficient. Fantastic follow-up. Joe has been our roofer for over two decades. Our 20+-year-old roof sections are in great shape and match the newer sections perfectly. I know I can always count on Joe when I need him.

Imperial construction group is the great company, their dedicated crew of skilled installers…read moremanufactures and instals many types of metal roof projects, they install TPO using RHINOBOND induction welding systems and experienced installers are equally skilled to install unique restoration projects with copper and slate roofs. They are truly waterproofing experts.

From the owner: Roofing, gutters and sidings. At Imperial Construction Group we can fix, install or replace any…read moretype of roof, siding or gutters. We make sure to provide the lowest price possible while maintaining quality and professionalism. Since we fabricate some of our own materials, we can offer lower prices to customers. Workmanship warranty guaranteed!

Disorganized: Texts service is scheduled . No one shows. Call them. Says not on schedule. I…read moreschedule. They show up twice weeks apart. Disrespectful: i call to speak with owner who bombards me with emails and texts. No call back.

Like others, I received a time window. Spotless was showless. I called 15 minutes after the window…read moreended. I was told we "like a number of others that day did not receive service. I would have an appointment the next day, with a 2-4pm window (at the end of the day)." I wasn't interested in sitting around again with the possibility of a no-show and no notice or call. I answered, "No. Not interested in your service now or in the future." Given the big hype on their phonemail about customer service and happy customers, the cavalier attitude (after I arranged my schedule and was forced to re-schedule my yard clean-up ,etc because of the no-show, and would have to hire another contractor) surprised me. Almost as surprised as when the Spotless truck appeared in the morning many days later, and I repeated to the crew leader that I had terminated Spotless. Shortly afterward, I received an email that my appointment was canceled. The "family" crew that I hired was reasonably priced, efficient, and honest. Best wishes to others who had more positive experiences with Spotless.

Great company! Starting with Tammy, then TJ, Eddie and Tim. They were very understanding of our…read moreneeds and quickly responded. We are very pleased with the workmanship,would definitely use JP Carroll again and highly recommend them. Debbie H

2 stars only because the technician did an excellent job…read more Unfortunately, my experience with the sales process was very disappointing. I was initially quoted $2.8k for the repair of a small piece of roof (50-60sqft) outside of our kitchen window. After I told the salesperson I wanted to discuss it with my husband, he returned with a new quote of $3.3k and claimed the original quote never existed. Since we already had water damage and needed the repair urgently because of the horrible CT winter, we felt pressured to move forward. But the repair also wasn't scheduled as quickly as promised. I had to make several calls to finally get someone to come out since the job was "too small" (yet they asked for three grand). Horrible sales experience. The technician, however, was excellent. When we experienced another small leak after the repair, he came back promptly and fixed it without hesitation. He was professional, responsive, and the only reason this review isn't zero star.

Alex was great from inspection to quote to finish. Roof and gutters look amazing and obviously…read moreended old leaks. Highly recommend!

I have been using Alex's company for close to 10 years now, for all home repairs, roofing and…read morelandscaping. He is smart, reasonably priced and honest. I have seen his business grow from one employee to today over ten employees. He must be doing something right.

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.