My roofing job was completed over two months ago but I have not been provided with the warranty…read moredocumentation. I called GAF directly to see what the problem was as Melbin told me he submitted everything. I called on two separate occasions and was told the warranty process was started but not completed. I texted Melbin October 4th and told him what GAF told me. My last reply from Melbin was October 12th. I've followed up three times since and I get no reply.

Great professional service,came when he said he would, finished on time, replaced windows and…read moresiding and trim and did a great job, would highly recommend his company. Carmel ny

Antonio and his crew hit it out of the park. Home run. 3 1/2 weeks. Built us the most beautiful…read morescreen porch of our dreams. They were fast, efficient, polite, extremely hard-working, professional and cared about the job. We didn't even need an architect, just a handshake. We all knew what we needed to build and worked together. It was an amazing experience. I would recommend Antonio and Northland and his crew to anyone, anytime. Thank you very much, Antonio.

If I am working with a contractor on something as important as a roof, I would expect that the…read morecompany care about the results and, if there are issues with their product later on, they would respond and care even more. Antonio felt as if he could bully, intimidate me into removing a negative review because I felt that he wasn't providing adequate service. I can attest to the fact that Antonio is NOT customer service oriented and should never interact with customers because his doing so will definitely hurt a company that really has good values, reputation and that is growing financially. As a result of Antonio's antics, I ended up writing negative reviews and even contacting the BBB to file a complaint. I thought that Antonio was the only person who could address the problem but was I so wrong. Robert contacted me on Friday, September 1, and I could tell that he was very concerned about what was happening with my roof and ceilings. He showed up on Saturday morning, with his crew, and he actually walked through my kitchen, upstairs bedroom and the attic space, reviewed the video and the photo's that were taken, and even did the water hose test. Very thorough because he actually cared and wanted to find out what the problem was. He listened to me, and for that alone, I was appreciative. He wasn't condescending, he was patient, kind and caring and thorough. He didn't treat me like I was an idiot simply because I was not a roofer. I even had to leave for a scheduled meeting and I was absolutely comfortable leaving him and his crew at my home with my kids, and of course my neighbor. He followed up, told me the next steps, scheduled the time and they showed up. No changes, now showing up when they wanted to, and a very detailed, step by step project. On Tuesday, two of his contractors showed up, and from the moment they met me, he knew my name and they were so polite, and clean, they knew their stuff. I didn't expect all that was done but after they cut through the roof, he showed me the water stains on the wood but everything was dry, then they replaced the ceiling in the kitchen and painted my entire ceiling. In addition, they went to my son's room and replaced the rotted wood wall panel that was molded, and painted it too! This was way more than I expected. Those two guys worked hard, and until they were finished. I tried to buy them lunch but they were so humble. We are praying that the leaks are all fixed (none so far) and, if anything does happen again, I know that I can reach our to Robert and He will be there! I will always contact Robert for any issues, new jobs or projects that I may have, even for my company as I am a property manager and will float their company around my company. Northland, please take this advice, Robert should be the face of the company. His customer service is outstanding and soothing. Our interaction on the phone and in person was so easy and pleasant that I almost forgot about the issues I had with Antonio. I can move on now, and trust Northland because of Robert and his crew. From me (Angel) and my kids, Alvin, Anika and Amora, You're the BEST, Robert! Thank you soooooo verrrrry muuuuch!

Great family owned business, they always reply to your phone calls,and there very attentive,and I'm…read morepraying they get our complexes contract,they have been nothing but honest sticking with there original quote,have heard nothing but good from this business,

Joe and crew are the BEST! Prompt., efficient…read more EXCELLENT communicator - Joe almost always answers the phone on the first ring (unless he's on a roof!). Fair prices, honest estimates. Top quality work and materials. Clean, efficient. Fantastic follow-up. Joe has been our roofer for over two decades. Our 20+-year-old roof sections are in great shape and match the newer sections perfectly. I know I can always count on Joe when I need him.

Imperial construction group is the great company, their dedicated crew of skilled installers…read moremanufactures and instals many types of metal roof projects, they install TPO using RHINOBOND induction welding systems and experienced installers are equally skilled to install unique restoration projects with copper and slate roofs. They are truly waterproofing experts.

From the owner: Roofing, gutters and sidings. At Imperial Construction Group we can fix, install or replace any…read moretype of roof, siding or gutters. We make sure to provide the lowest price possible while maintaining quality and professionalism. Since we fabricate some of our own materials, we can offer lower prices to customers. Workmanship warranty guaranteed!

Was able to get a standard quote on the phone with a helpful rep based on property sqft and google…read moreimages. No surprises or re-quotes when they came to do the job. Our tech was named DJ and he was great. Pointed out a couple of roofing issues (and quoted them for repair) without being salesy which was nice. Would recommend.

Disorganized: Texts service is scheduled . No one shows. Call them. Says not on schedule. I…read moreschedule. They show up twice weeks apart. Disrespectful: i call to speak with owner who bombards me with emails and texts. No call back.

Service manager Mike and regional manager Tim were helpful and persistent in locating the origin of…read morea leak occurring in my sunroom. I'm grateful that they were able to figure out the source of the unique problem.

I reached out to JP Carroll because I had concerns about my 25-30 year old roof on my house…read more Colton came out, went up there, (two story high rise colonial mind you) and took a thorough detailed video of what I needed to focus attention on. He also went over the features that their materials provide, as well as the warranty. He was knowledgeable with solutions and transparency. SOLD. Lee And Shawn came out jointly to coordinate the project, and as someone involved in a client facing industry myself, I could not have been any more impressed. From start to finish they made sure I was involved in the process, including photo updates as the job progressed. They are highly respectful and respected by their team, they are efficient, and they GOT IT DONE. I always say "you get what you pay for", and in this instance I got far more. My roof is amazing now, but what sets this company apart is their polished professionalism. True white glove service, highly recommended! (NOTE: The building in my photo with Lee and Shawn is the utility shed; that roof was not part of the project)

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.