This update is for Lowe's home delivery and NOT in-store experiences, the latter of which have been…read moreboth good and bad, and sometimes on the same visit. This time we ordered online wooden garden boxes to be delivered to our home for convenience sake. Good news: we got the boxes, exactly as ordered, on the day they were promised, and their condition was excellent. We quickly got them unpacked and set up (you can see the results in our photos). We were very pleased with the experience, hence five stars. A little less confident about going in the store, however...

Or a good day for me at Lowe's. A little tidbit ; most customers don't understand this whole red…read moreshirt blue shirt thing. If I ask a question. Or ask for assistance I don't want to hear about a red shirt. Just handle it. Everyone's in the clock these days including me. I was there twice as long as I needed to be because the left hand and the right don't know each other well enough to help me.

An absolute nightmare. Moody and unreliable. If you want the worst experience of your life with a…read morecontractor Walt is your guy.

Walter put a 500 sq ft addition on our home with a full basement. He was courteous and very detail…read moreoriented. I will be calling him for additional work in the future,

My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

Benjamin Moore paint is probably the best stuff out there. It coats the best, is the easiest to…read morework with and just looks better. So that by itself makes Besse's the ultimate painter's destination in Torrington - well, DIY-painter, that is. They know their stuff here, are very friendly and have just about everything you need to paint anything in their relatively small store. Parking is a bit problematic at times, but it's not a big deal. Great painting resource.

Serve yourself steel, scale on site and they have a new and "on sale" scrap pile that ALMOST had…read morewhat we needed to build a desk and get some supplies for a new quench tank (bladesmithing) and so on. The measurements weren't exact for the budget and price per inch, but still a good resource and can meet a lot of other needs.

So many shapes and sizes of steel, alum, stainless steel to choose from. The Bargain Barn is full…read moreof cut off pieces for random repairs without having to buy a full length or sheets. Hardware selection of nuts and bolts for commercial needs is unmatched!!

Carl's has the obscure tool you can't find in a big box store, people who know what you're looking…read morefor and where to find it, and occasionally a white elephant sale. My favorite shopping is for holidays. They're one of the few stores to have classic leaf pumpkin bags for Halloween. You can drive around the building behind the old Arrow pharmacy (I think it's a liquor store now) or if you're coming down route 4, make the hazardous left from the main road. There is plenty of parking when you do get into the lot though.

After going to Home Depot and Lowes, I went to Carl's and should have gone there 1st. Not only…read morecould I buy, just the amount that I needed, the sales associate offered his help installing the item if I brought everything down. I would recommend them 1st.

Online order pickup:…read more I've been wanting the 12 ft. Skelly from Home Depot. I love Halloween and spooky things, so it's a big thing at our house. I signed up for alerts for when they would get a shipment in, since they didn't have any in stock; they texted me when they got the shipment in a couple days later. I purchased it and went into the store to pick it up. There's a customer service/pickup area. I checked in at the service desk which was quick and easy, I was on my way with my huge Skelly! Ordering online and picking up was seamless. The store looked the same as all other Home Depots. I've been in to shop for random items for house. Overall, a good experience.

I am at home depo at least a few times a week . Recently I have been in there with all that's going…read moreon with the virus and they are allowing people in there without masks...even though there is a big sign on the door saying that masks are required. I was there today and saw both staff and customers without masks on or wearing them under their chins. I do not feel safe shopping here with such poor safety precautions so I will not be back.