Kevin to the rescue! We recently had issues with power…read moreoutages, and some power washing done on our home, getting it ready for painting. For some reason after all that, we couldn't get our window shades to go up so the painters could paint around them. A call to Kevin and he came right away and ran through everything and got them opening and closing again, ready for the painters. Thanks Kevin, you are a lifesaver!

My experience was fantastic! Working with Kevin and Mario was great. Kevin came to review the…read moreprojects we had timely and thoroughly. We got the quote and scheduled a timeframe to begin the install. Mario came out and put up the poles first and then about a week and a half later came in to complete the install as discussed. He was very professional and fun to interact with and took pride is his work. He appeared to be almost as excited about the job as we were. This is the type of folks you want handling a big job. We have a couple more items to be done at a later time, but we will most definitely be using them again. Side note, we live in an historic district home, and we have neighbors interested as well. The work compliments the historic design. Great experience and thanks again Kevin and Mario!!

From start to finish they delivered as promissed on time…read more The crew Eli sent out, Rashod and Kris, were very respectful and helpful. Plus they didn't rush the install even though it was cold and windy most of the time they were working. Our patio area looks great now, thanks guys.

We had a free standing pergola installed. Everything from the quote to final clean up was done on…read moreschedule. Eli was very kind and explained our options. Mike our builder/installer was incredible. On time, friendly, very talented and skilled in his craft. The pergola was built in our backyard. Afterwards everything was cleaned up. It was a bit more in price than we expected, but the quality far exceeded our expectations so definitely worth every penny.

If I could leave at zero I would. My parents had previous work done on their awning in 2021. I…read morecalled them to repair it 2 weeks ago. I called several times and they never answered. I left several messages they never called back. I called again days later & they answered. They had someone go out and give me an estimate and I was told they could get to it on a certain day, that day came and went with no phone call. I called the following day to find out when they were going to get out for the repair. The woman who answered the phone said she had no idea. NO IDEA? What? There is no communication between the front, the workers and the customer, whatsoever. A little back story, when they had previously worked on my parents awning, they put in the wrong size of screws. So it had been going on for years, screws falling out but my Dad would just screw them back in. They would work their way out again, which was a constant thing but it had been too long since they did the work for my Dad to bring it to their attention. (I didnt live in AZ in 2021 so I had no idea this was happening almost weekly). When they came to do an estimate, they admitted that they put in the wrong size screws 5 years earlier. Now it's time for them to do the actual work.And then they don't show up, then they say it's going to be a another week before they can get to it. I wasnt happy about that but was going to take that appointment anyway, he interrupted and said " you know what, to make it easier on everybody I suggest you go find someone else"! They didn't want to deal with my issue and that they're really not making any money off of my small job, just go somewhere else. In the meantime, its been 2 weeks of waiting for them to show up, now I have to start the whole process over. Needless to say, I was shocked that a company would tell me to go somewhere else because they didn't make enough money on my job or want to deal with the situation, but in midsentence of trying to respond, he hung up on me! Mesa Awning does not stand behind their work. Word-of-mouth can be the best advertising and/or the worst advertising. I would never go to this company ever again and I will tell everyone I know not to use Mesa Awning. I looked at some other reviews and apparently the communication hasn't gotten better in 5 years. Also they dont clean up after themselves which is a big turn-off for anyone. Do yourself a favor and go elsewhere for your awning needs!

Had a new patio installed. Mesa installed a patio about 15 years ago and now a second one on the…read moreother side of the house. We needed fascia board replaced and they came and removed the original patio and then came back and reinstalled it. The work was completed in just a few hours.

I had AZSM connect two patio roofs with a custom 26 ft. insulated roof solution…read more Every step of the process from onsite consultation, to help with HOA approval, to final installation, was professional and friendly. I now have full shade across the entire backside of the house, and couldn't be happier with the work that was done.

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

Would definitely recommend them and use them again for an appropriate application of their…read morespecialty. To single out for mention, Sergio and Rubin. It feels good to work w people who bring confidence, skill and knowledge, and big-warm hearts. So comfortable with them working here in our home.

Sent an initial response and then did not respond after I asked for more information and to get a…read morequote. Will be going with someone else.

I put out multiple requests for quotes to get a 10' x 15' pergola installed in our backyard. Can't…read moresay enough about our experience (even if it's taken me this long to finally write the review). Dagney was awesome from start to finish and we could not be happier with how our Pergola turned out. It provides the optimal function for our backyard. Their attention to detail and recommendation on how to run the slats to provide the most shade/get the most bang for our buck was greatly appreciated. Double bonus was getting shade in our master bedroom based on location. Pricing was better than I could have expected, but really it was the customer service and dedication that is the reason I highly recommend using this company!

The best compliment to any business is being a repeat customer - I'd be happy to have Greenheart…read morePergolas work on my house any time! We contracted Greenheart Landscapes for a large, complicated backyard project. One key piece was a patio cover extension over newly installed pavers. We are very pleased with the final results. Our patio basically doubled in size and now features recessed lighting, a stylish outdoor fan, and a TV, all ready for our next party. What I really appreciate about working with this team is that not only is their craftsmanship top quality, but they also come prepared with thoughtful recommendations and options that fit your lifestyle. It's also a benefit that they work closely with the landscape team, allowing them to better coordinate installation timelines and other aspects of the project seamlessly. During the project, we had our roof redone (poor timing on our part), which resulted in a lot of dirt and debris falling off the house. In spite of that, the Pergola team were absolute professionals, accommodating the roofing team and ensuring everything went smoothly. Thanks again to Irene, Dagney, Mike, and the whole team for being so communicative and responsive - helping to make our backyard come to life!

On 5/13 2026, we had our Patio Sun and Wind Screen installed…read more We had an excellent experience throughout the entire process. At the in-store sale and order back on 4/17/2026, for less than a month for completion. The installation team of Grabrail and Byron first had to remove our twenty-year-old awning. This process left many stucco holes that had to be repaired. They stepped up and painted them so no repairs showed. Our patio protection is back and looks great again. Thanks for the excellent quality service. Adam and Patsy Bona

Very professional and great follow up. Technician was very polite and did a great job cleaning our…read moresolar panels. Would recommend to family and friends.

i: man; say, alfredo responded to our yelp request for shade sail, i requested options as first…read morequote was nearly 6k for a 12' x 16' with 5" poles; alfedo informed that would send email with details but never received; i sent couteous texts, i followed up to see about email, never responded--i cannot recommend alfredo who at times acts as alpha unlimited based on this experience, my best interests may not be in his/their heart and mind.

Set up appointment twice for estimate. No show both times when called just gave me the run around.read more