a much needed addition to the otherwise barren los altos dining scene. hilariously, they opened directly across from hiroshi (im probably their greatest opp). haru is by the same people behind sasa, hinata, and sushi jin. in fact jing-san from sushi jin was working the kitchen during our visit. service still needs work, we walked in and they sat us right next to the only other person at the bar bc "they'll probably get busy soon" um not really, only one other group sat at the bar by the window. just made for an awkwardly crowded meal, pls seat us at least 1-2 seats apart tf tempura was good but became a bit oily toward the end; some grated daikon would have helped cut the richness. uni toro don was surprisingly hefty and good quality. omakase was just okay, would opt for the uni toro don since they're almost the same price. nigiri held together well, fan of the shari. umi masu was a little fishy, chutoro was bland, liked the wagyu and barracuda. took about 30 minutes for the tempura followed by another 10 minutes for the don and omakase so they are a little backed up. rest of the dining room looks nice, will make a res next time so we're not awkwardly squished at the bar next time. read more

See all

we visited without reservations and sat at the bar for dining. loved the ambiance and interior. the wagyu gozen set was really good and i loved all the side sets that it came with. read more

Haru - wagyu gozen set - Japanese Near Me - Los Altos, California

I came during the soft opening weekend! Made a reservation for this place. They also take walk ins. Love the interior of this place, it has a minimalist and elegant look. I ordered the hamachi truffle, shishito peppers, hama-toro and haru roll. Each dish was full of flavors! The severs were super nice and always on top of things. read more

See all

Excellent food and presentation. Wagyu beef main selection. Add on was toro. All side dishes came as part of main selection. It's a lot of food and could have just done main selection. It's gets busy but they have bar seating for those who don't have reservation. Overall vibe was pretty modern. read more

See all

I walked in for lunch without a reservation and asked for a table for 8. The restaurant only had a few customers at the time. The server standing at the front immediately told us they didn't have a table for 8. I pointed out that we were happy to sit outside since I saw several empty tables in front of the restaurant. He then changed his response and said they were short-staffed that day and couldn't serve a party of 8. The attitude was what really bothered me. If they were really short-staffed, they could have simply explained the situation and offered us the option to wait or come back later. Instead, we were immediately turned away without any effort to accommodate us. I left feeling like they simply didn't want to serve us, which made me uncomfortable enough to question whether we were being treated differently. Very disappointing experience. read more

had some other dishes including wagyu sando (sweet), gindara (falls apart) sardine chips, salad (light dressing, omakase, hama toro and negi toro, kamameshi takes awhile, pricey and not as fun as sushi jin but nice to have this location read more

My wife and I had a great time dining à la carte, and the omakase menu looks promising for a future visit. We tried both the toro and salmon samplers. The toro sampler featured fatty cuts from tuna, yellowtail, salmon, and flounder fin. The salmon sampler highlighted ocean trout, arctic char, and Scottish salmon -- fun to compare side by side. The chawanmushi was the highlight of the night -- don't skip it. The shima aji and madai were also excellent. Drinks were well-made and reasonably priced. The one miss was the viral wagyu sando. Good presentation and flavor, but the texture was chewier than expected for wagyu -- a little overhyped. We'd happily return to work through the cut rolls and miso black cod. read more

See all

The food here is easily 5 stars. Everything was incredibly fresh, perfectly prepared, and beautifully presented. Each dish included in the set seemed well thought out. The wagyu beef, fried crab claws and miso soup were my favorite items. But I enjoyed everything that came with the set. Our server was also fantastic, giving great recommendations and walking us through different areas of the menu. Four stars due to my initial impressions before the food: - Host Bottleneck: Only one person was working the host stand for check-ins and seating parties during a massive rush. However, they prioritized reservations over walk-ins so that made up for it quickly. - Lack of Cleanliness: My chair was covered in an excessive amount of long hair, and when I asked to have it cleaned, the staff member just wiped it straight onto the floor under my seat. - Cramped Space: The sushi bar seating is super tight, you're basically eating shoulder-to-shoulder with the person next to you. I'd return in a heartbeat for the food alone, but management should improve the staffing and seating layout to really elevate the dining experience. read more

See all

Came at 1pm for lunch on a Sunday. Restaurant was about half full with most of the patrons sitting at the sushi counter. Restaurant is divided into two halves: seated table section and the counter section, which is half sushi counter and half bar counter. Ambiance and decor was soft and elegant. I always appreciate a minimalist wood decor with thoughtful lighting. Ok, now onto the more important things: 1) Our server was enthusiastic and friendly albeit a little soft but fast speaking - I could barely make out what she was saying most of the time 2) I ordered a Zen Garden cocktail - absolutely delicious. 3) Food wise: Ebi Sunomono (black tiger prawn cucumber salad) was good, but I wouldn't have been able to tell if it was another type of prawn frankly since it was fully cooked. Quality of the shrimp was fresh. Kisu chips - I was excited for this but unfortunately we never got the dish and when I mentioned it to the server as we were paying the bill, she just took it off without any sort of explanation or apology. This was a little offputting. Haru Gozen Set - Wagyu edition with Ikaru Uni Don. Very good, decent portions, lots of interesting small bites. Omakase Sushi Tasting + 2 add on nigiri pieces. Nigiri was excellent. 4) Standouts: cocktail, nigiri, and the freshly grated wasabi 5) Needs work - service and food flow My 2 add on nigiri pieces arrived at the table before the ebi sunomono appetizer and before the kisu chips (that we never got). Since I only ordered apps and nigiri, I didn't mind it as much but this was very odd order flow. My wife's haru gozen set came third (almost 2 minutes after the appetizer arrived) and about 10 minutes before my omakase came. Again, poor order spacing. We had barely started enjoying the appetizer before only one main course arrived, not to mention again that the other appetizer didn't come at all and I had already been served 2 of my nigiri. The server then came to see if we wanted anything else since it was last order, which might explain the last frustrating situation we had to deal with. Once we had finished eating and everything was cleared, the check showed up even though we had actually planned to order some ice cream. It seemed like they were in a rush for us to leave so I didn't bother asking about dessert. It's rare at a restaurant of this caliber that 1) we don't get asked whether we want dessert or tea to finish, 2) we get the check without asking for it, and 3) as I previously mentioned, no explanation or apology for the missing appetizer. I'm on the fence about returning since the nigiri was excellent and the rest of the menu seems worth exploring, but not if this is the level of service I'm going to receive the next time as well. read more

Food is good, service is just alright, a bit slow even though they ain't even busy. Easy parking, nice clean restaurants. Will come again someday. read more

Great food plus great service here. My wife and I love every dishes, very dilicious. You can tell lots of effort put into the details. Will definitely come again read more

See all

Great modern, energetic vibe without being overly noisy. The fish was fresh, well cut, and beautifully presented. We also tried a gozen set, which is like a fancy bento box, and appreciated the ability to choose options in the set. Overall, delicious with good service. However, it was quite expensive so we won't make this a regular spot to visit. read more

Food is great, but the wait staff is not sufficiently attentive, and the kitchen is not good at coordinating meals for delivery to the same table. It seems to be improving over the last few times I visited, but it could be better. read more

This was my first time here and I must say the ambiance, service and food was top tier. I will most definitely come back and recommend to my friends and family. read more

Haru - Japanese Near Me - Los Altos, California

See all

Though they are in a "soft opening " I'd already call this world class sushi and more spot. The room is beautiful with elegant touches and a comfortable environment , the service helpful, connecting without being intrusive and the menu has so many interesting choices, I can't wait to go back. I put together an assortment of dishes with fun input from my server. read more

See all

Haru just had their soft opened about 1 week ago, but it's already packed. Reservations are now live on Resy. Sushi Jin is a solid local find, and this is opened by the same group. That said, Haru has a different vibe - more modern and sleek. Drinks: It's nice that they have a full bar and cocktails since most sushi places are beer and wine only, or at most they have a high ball. - Nori last word: gin based, interesting with the nori - Yuzu margarita: I'm a sucker for yuzu Onto food: lots of cooked and raw options! It's a pretty good sized menu. - Hamachi Kama: a good sized piece, cooked just right, with seasoned ponzu on the side - Citrusy salmon roll: a crab and cucumber roll topped with salmon. The crab had a bit too much mayo for me, but the kids didn't mind - Wagyu Sando: we got it medium rare. It was cooked perfectly, very tender and fatty, lightly breaded, and the shokupan was just the right amount to cut the fat / salt without being too much bread - Kisu chips: a piece of fish embedded in the chip, deep fried, served with a Japanese version of sour cream and onion dip - Omakase - 8 pieces all served at once on a board since we were at a table with our kids.. not sure what they do at the bar 1. Arctic char 2. Chutoro (torched) 3. Hotate: I would have preferred it without the mayo 4. Kamasu (torched) 5. Hirame 6. Shima Aji 7. Butterfish (torched) 8. Wagyu We also added on a few pieces à la carte: - Zuke chu toro: nicely marinated - Ikura - Maguro: very clean, great piece They also had yuzu and sesame ice cream options for dessert, but we were too full. Service was friendly, and pacing was good even though they just opened. All of the fish quality was very good, and pieces were just the right size. The shari also had good seasoning and texture. There aren't a lot of restaurants in downtown Los Altos that I go to that regularly, but Haru will definitely be a new regular spot for us. Bonus that it's so close and that it's fine to bring young kids there! read more

Great food. Excellent sushi. Great ambience. Best designed restaurant in Los Altos. The service is very good and friendly.!

I give it three stars due to customer service. We ordered crab croquettes and scallop ceviche for appetizers. Scallop came out really fast but we did not get the croquettes till we finished eating. Also we ordered a side of sushi rice. We received it last as well. I ordered a drink and waiter never put it in. Also I was over charged for a nigiri I never received. My wife ordered the morawase set and I ordered 12 pieces of different nigiri minus one.Haru deep fried roll was delicious. Really recommend it. Tempura appetizers came late as well but lightly batter which is a must. Overall. They need to work on customer service. Appetizers should come first then entrees. Which was backwards. read more

Sushi is very fresh. The Haru Gozen set is reasonably priced as it comes with the main dish and 7 small dishes and a large miso soup. read more

Haru - Haru Gozen set Miso Cod and Mini Chirashi - Japanese Near Me - Los Altos, California

Exceptional food, elegant vibes, and extremely reasonable prices. The perfect trifecta! read more

See all

Really enjoyed the hamachi cama was a stand out, miso cod also excellent, great sushi, and rolls.

I had high hopes for this opening but the experience left me disappointed. This review is a few weeks old. I went for a solo lunch. Ate at the bar. The service was quite lacking. I had to flag down the server to place my order. Two women sitting near me also had issues with their order. They forgot my glass of champagne. When I asked them to just cancel it as I was close to finishing my meal, the server made a big deal of how they had not charged me for it. umm, yea. You didn't provide the service. My neighbors were informed 15 mins after placing their order that one of the items was not available. When they substituted with a different item, it never showed up. The servers need a lot of training. Food: scallop ceviche was fine but nothing to write home about. Wagyu katsu sandwich was not the best. While it had a generous portion of meat, the preparation lacked finesse. Comparing to Hiroshi across the street is not fair given Hiroshi is a much higher tier, but this was by no means cheap. A better cut of meat, consistent evenness, and better bread would help. They've incorporated a fancy element in their menu without understanding the execution needed. I might try them again after their service is figured out but order something else. read more

Let me first start by saying that the restaurant is beautiful in an elegant and understated way, the food was very good and the service was efficient and friendly. Normally, this would have been a 5 star review. But what stuck in my craw was the reception. Read on. For our anniversary dinner, my wife booked a 5PM seating as that was the only opening. We were there when the restaurant opened at 5. Two parties of two were ahead of us. Apparently one party did not like their seat so that couple self-relocated to a 4 person booth at the front of the restaurant. They must be regulars since the wait staff stopped by to have a chat and a laugh. We were next and led to a small two person table right next to this couple. The restaurant was essentially empty and yet we were seated right next to another party. Secondly, the two person table was small, but I didn't say anything .. at first. But then the next party of two people were then led to a 4 person booth. At this point, I had to speak up and ask for a booth. The very polite young man was not argumentative, but said the restaurant was booked. After asking a second time, he then proceeded to explain that the other party got a booth because of "timing"? Huh? Wot? We were ahead of the other party. At this point, I was very irritated, but kept my cool and asked again for a booth, at which point the host gave us two choices, a larger table in the rear room of the restaurant, or a booth, but we would have a time limit. When we left (before the time limit), the restaurant was still not full. While the meal was great, I was frankly pissed. While it could be true that the host could not read my face (very unlikely), he never came by to apologize or offer to make things better. At the end of the day, this establishment needs to better train its host who is the face of the restaurant in customer service. This is NOT a mini-mall $20 bento place with half heartedly made food. It's a nice place with prices to match. I concede that the restaurant may have a seating strategy by which guests are seated to make it fair to the servers. I get that. But when the guest has strong objections, those should be prioritized. This incident left a really bad taste in my mouth and took my review from 5 stars to 2 stars. Personally I will likely NOT come back. My wife has been here multiple times, and will probably return. I won't stop her, but this place is not for me. [I do want to stress that my giving 2 stars is not reflective of the rest of the experience which was very good]. read more

It's clean But food wasn't like wow ! Portions kinda small Great service Place looks nice read more

Food is great - excellent fish, great sushi rice. The gozen sets have a variety of delicious things. Everything was great. The service is a little slow but it's a brand new restaurant so I'm expecting that they will find their rhythm. I'll definitely be returning. read more

Fine dining Japanese à la carte restaurant in downtown Los Altos a welcome addition to the community. Cocktails on the menu a plus. Co run by Sushi Jin's main chef guarantees fresh seafood. Attractive interior design works well with the large seating area. read more

The ambiance and service is on point. More importantly, their fish is so fresh and flavorful. Obviously meticulously curated. Every dish is uniquely Japanese flavored. I love this place already. read more

I've tried two other restaurants owned by this team (Hinata and Sushi Jin) and didn't like either because the fish wasn't fresh and honestly don't know why I expected Haru to be different. I ordered a set meal that included two pieces of sashimi and the sashimi was left out for so long, the fish literally stuck to the plate. I wish I had taken a video of it. The wasabi provided on the same plate was also dried out and was smaller than an eraser head. I wish there was more wasabi provided since I still had a mini chirashi don to eat. The salmon shioyaki was dry and overcooked but edible, otherwise. The only thing I actually enjoyed in the set meal were the crab claws. This place is sadly a hard pass based on fish quality alone and I would not return. read more

Sushi was great. Very cute inside. Waiting services were great & very friendly; they were very attentive and brought things in quickly and checked up often. Unfortunately I wasn't very pleased with the initial host service. We walked in to be seated and the host asked us if we would like to be seated on a table or sushi bar. Normally I wouldn't mind the sushi bar, but tonight I wanted to sit on actual table and enjoy a celebration between my husband and I. We asked for the table and the host let us know a table was being cleared up and if we could stand aside and wait for a few minutes. We patiently stood by. Later we were told someone else made a reservation for that table (for 30 minutes later. It was 8:30 now, and the reservation was for 9) and we no longer could sit at the table that was being cleared for us and had to sit at the sushi bar. Not a big deal, but it definitely left a very unpleasant taste of how we value actual customers already at the location vs folks online. Granted this might have been a mistake by the host as she did not reserve the table in her system quick enough and showed online availability. However, it was disappointing to see that the online reservation must have canceled as the table stayed open all night. read more

The food here is delicate, flavorful, and truly unique. It's great if you're looking to explore dishes you won't find anywhere else. However, it's not ideal for families with young children or adults looking for a hearty, filling dinner. There's no kids' menu, and indoor seating can't accommodate large parties. Overall, it's best suited for couples or small groups of friends who want an adventurous culinary experience rather than a family-oriented dinner. read more

Sister restaurant to Sushi Jin which is one of my favorite places in Norcal. Sushi rolls are just OK, but there are some interesting cooked dishes. This restaurant is meant to be a drinking izakaya place. read more

went for a nice lunch and couldn't be seated with a reservation without waiting extra. Atmosphere looks nice but they need more servers and host/hostess. For a high end restaurant, I'd expect that they increase staffing especially during the month of opening. read more

Best Japan cursing in South Bay. Food delicious and fresh. Service is great and detailed

Absolutely great sushi with great service as well. Nice addition to downtown Los Altos. Brian provided fantastic service. Coming back soon!

Spectacular sushi at the newly opened Japanese in Los Altos town. Truffle Hamachi and Fat Belly King Salmon were exceptional.