we have actually had 2 of our babies cremated by these guys and had the most awesome experience…read more They took care of everything we asked them to do and the quality of the work they do is above exeptional .For what they charge and the service you get i would definetly recommend them to take care of your families loss..

had bad experience with this company a year ago . i was told they had new people working and they…read morewas much better. I went to them few weeks ago and the yung lady was very compassionate and I could tell she really cared and wasn't trying to just make money. the new guy was very helpful and nice and really made me feel like I made right decision. The best part though was the young man's dog. that dog was so sweet and comforting while I was crying and upset. you can tell that dog has a great owner cause the dog was so loving. this company has done a 180 and are amazing now.

Pet Pilgrimage 494 E Plaza Dr…read moreMooresville, NC 28115 Pet cremation advice & experience. Yesterday we lost our most beloved 2nd daughter our 15 yr old Chihuahua. When this happens at home it's so sad, hard to think, your emotional and sad it's hard to make arrangements on weekends. We had to come share our experience with cremation it was beyond professional, compassionate, they treated us and our beautiful baby like we were the most important people in the world. We found Pet Pilgrimage located in Mooresville. It is located behind Cavin-Cook Funeral home building they have Pet Pilgrimage onsite. They are located in the far rear left of the parking lot behind the funeral home. This was by far one of the best decisions we've ever made. We did not want to use a commercial "pet crematory". We wanted a use a locally owned, compassionate company and wanted to support local business. Cavin-Cook.com was incredible. The prices that are posted are exactly what you will pay. Unless you add on other items. They are no pressure upsellers!!!!! We officially love these people, we were so grateful for them being open on a Sunday. Our baby is now back home in less than 24 hours after she was taken out of our arms. 5 all the way Top notch compassion and very comforting! Beautiful private rooms to stay with your baby as long as you need. They do not rush you at all. They are very patient, informative, and caring. We asked for a heart to be cut from her blanket they did it without a problem. Her remains and presentation returned to us was the most beautiful thing I've seen. https://petpilgrimage.com/ We chose the Remembrance Cremation Collection $240 PRIVATE CREMATION INCLUDES THE FOLLOWING: *A wood or biodegradable urn *24 Hour personal assistance *A comforting environment for final goodbyes and memorial services *Imprint of your pet's paw set in ceramic clay *Keepsake fur clipping *Remembrance wildflower seeds *Rainbow Bridge bookmark *Digital images of your pet's nose and paw print archived at Pet Pilgrimage for memorial keepsake items *Online pet memorial *Cremation certificate *Your pet is returned to you within 48 hours Whatever you do don't use GPS for pet pilgrimage use GPS address for Cavin-Cook Funeral home. Drive straight back behind all the buildings it's in the back left corner.

Losing our Buddy was losing a family member. I wanted to give Buddy the send off he deserved…read more There are not a whole lot of options in the metro Charlotte area. But I was able to find Pet Pilgrimage. From the moment I called to speak with Becky my heart was a bit lighter that he was going to be taken care of the way would have. Our Buddy declined quickly and we had to make the difficult decision to have put to sleep on the Friday after Thanksgiving, 2022. Our appointment at the vet was not until 4:30pm but the folks at Pet Pilgrimage were so accommodating. Our vet had put Buddy in a box for us which we hand delivered to Pet Pilgrimage. I wanted to make sure Buddy was wrapped in his favorite blanket he had since he was a puppy, his favorite toy nestled in his arms and pictures of our family with him. When we dropped him off Lisa told us to take our time saying good bye. We spent some final moments with our little guy. I was able to cover him up, give him his Lamby, and kiss his sweet face. Lisa set our expectations to say I would receive a call first thing Monday morning to pick him up. With it being holiday I completely understood that it would take longer than the estimated 48 hours. Due to my own impatience of wanting Buddy home I called around 9:45am on Monday. Becky said I was going to be her first call at 10 - because she wanted me to have time to wake up before getting the news Buddy was ready and not open up a raw nerve. Thoughtful beyond words! I loved how she referred to him as my baby - because he is my baby... When we picked him up we were given a beautiful bag - and the living tree urn with Buddy's remains. The paw prints were perfect. What I realize now and I didn't at the time - was how anxious I was to get Buddy home. The folks at Pet Pilgrimage understood that for me. This was well worth the money we spent - it was the perfect was to honor Buddy and we are so blessed to found these folks - they truly are doing a wonderful act for people. Thank you all!

Took care of cremation of Babygirl.. Quick turn around on…read morethe services.. Compassionate people

Our little guy Stonie passed away a few days ago.. The vet hospital recommended us to them after…read morefinding out that we had a small budget. I'm so glad they did. In just a couple of days, they handed our little guy back to us in a couple of days. We received a neat little gift bag with his ashes in an enclosed sand bag that was tucked inside a cherry wood box, 2 tiny vyles with part of his fur, a plaque with his paw print and a lively rainbow poem.

We wanted to give our sweet senior dog a peaceful passing. It was definitely time. At home, laying…read morein her bed, amidst the chirping birds, enjoying her favorite bacon while we talked to her and gave her all the loving words and petted her was perfect. Couldn't be more grateful for the option to do this at home. Service was professional, the process was explained well, and we never felt rushed. Definitely would recommend.

Couldn't have asked for a nicer vet or better experience saying goodbye to my beloved lab. Dr. G…read moreexceeded my experience and expectations with her kind, professional, caring demeanor. Not something I'd ever want to do again but if I had to, Dr. G is the only person I would call.

Highly recommend! Expectational service, quality and care in what they do. Plus they make you…read morefeel very special with their kind notes and follow-up.

Exceptional and quality services provided by the staff for my fur baby Roscoe (AKA "Stud Muffin)…read morewho crossed the rainbow bridge on 6 June 2025. Jason called and texted me within one hour after notification of Roscoe's unexpected passing. Jason was so patient with me as I completed Roscoe's online obituary and assisted me in posting all of his beautiful pictures and videos. His prompt response to all of my daily concerns, empathy, compassion, and selfless service made my journey tolerable despite my overwhelming sadness and grief. Megan also ensured that the engraving on my baby's urn would be perfect to my specifications and she did her absolute best to make sure it was ready on time. I picked up my precious baby on 18 June 2025 and proceeded to prepare his resting place at home. I literally cried buckets of tears as I carefully unwrapped his beautiful urn, his paw print in a leather binder inscribed with his name, his curly locks of hair, and other delicate memorabilia. I cannot write or say enough words to ALL for going ABOVE AND BEYOND to memorialize my adorable and loved companion and family member. I highly recommend their services to anyone needing to say goodbye to their cherished companion.

I highly recommend Pet Passages. They treated us and my dog Pebbles with love and respect. They…read moreguided us through the procedure with compassion, empathy and kindness. There special touches with the paw prints and nose prints just melted our hearts. They were quick to responded back and affordable. Pet Passages exceeded our expectations during this difficult time. We couldn't of had a better experience. Thank you for giving me and my family peace of mind and kindness in the hardest moment in our lives. Your pets are in truly caring hands when going to Pet Passages. Judy and Mike Stines

If I could give more than 5 stars, I would. Unfortunately, after 10.5 years together, I had to…read moremake the tough call to part ways with my best friend, Bruno, on 5/1/23. Fortunately, I happened to connect with Sam, from Pet Passages, after working with Dr. LaVergne (from Home With You) in the process. Sam coordinated directly with Dr LaVergne on the appropriate timing to show up to my house, shortly after Bruno had been euthanized, and Sam entered the scene as an extremely compassionate and professional person. He downplayed the 'transactional' nature of the job and focused primarily on putting my mind at ease and treating Bruno's body with dignity. When he came to the house, he had a purple blanket with him, and explained to me that purple was the color of royalty, and that's how Bruno would be treated by the folks at Pet Passages. We wrapped Bruno in the purple blanket and he allowed me to help carry him out to the transport van. A minor detail, but the van itself was clean, professionally marked, and climate controlled--just the small things that put me at ease during all of this. Within 48 hours Sam brought Bruno home to me, in a custom wooden urn/box (see the photos)--he hand-delivered the box, and again was extremely professional and compassionate. All in all, working with Sam during such a tough time was a blessing and I'll forever be appreciative for his exceptional handling and care of Bruno.

Anyone reading this review is facing something heartbreaking. I could say the loss of a pet, but to…read moreus, this was the loss of a family member. I know many people feel that way about the animals they have the privilege of caring for. We had only three or four days to make this decision because our dog's condition declined so rapidly after we learned she was dying. During that time, I was comparing Home With You and Dr. Manetta LaVergne with Lap of Love. From my very first phone call with Dr. LaVergne, I knew she was someone special. While I was still gathering information and trying to make an impossible decision, she was kind, patient, compassionate, and never made me feel rushed. When she came to our home, she was exactly the same. Before beginning, she gently explained what euthanasia is and walked us through every step of the process so we knew what to expect. She gave us as much time as we needed before each step and even stepped out of the room to give our family privacy while we said our goodbyes. During the process, our dog had a bowel movement, and Dr. LaVergne handled it quickly, discreetly, and with such dignity that it never detracted from the moment. She made a clay paw print for us, shaved and saved a lock of our dog's fur in a baggy for us, and coordinated everything with the cremation service. She also explained the cremation options and communicated our wishes directly to them. For comparison, Lap of Love offered the same services, including cremation coordination and memorial keepsakes. However, with Dr. LaVergne's our total after everything was $300 less. That said, cost was not the deciding factor. If I hadn't felt completely comfortable with Dr. LaVergne caring for our dog in front of our entire family--including our children--I would have gladly paid more for someone else. This is one of the most important moments you'll ever experience, and choosing the right person matters far more than the price. Because of Dr. LaVergne, we were able to say goodbye to our dog in the comfort of our home, surrounded by everyone who loved her. We held her, pet her, spoke softly to her, and looked into her eyes so that the last thing she saw was her family. It was as peaceful and beautiful as such a heartbreaking moment could possibly be. A few days later, Dr. LaVergne sent us a handwritten sympathy card. She is truly an angel on earth for providing this service. If you find yourself in the heartbreaking position of needing in-home euthanasia for a beloved pet, I cannot recommend Dr. Minetta LaVergne highly enough. She gave our family an incredible gift during one of the hardest days of our lives, and I will always be grateful.

In April of 2023, I received the unfortunate news that my 11.5 year old, Bruno, had a nasal tumor…read morethat was expanding pretty aggressively. His quality of life was starting to slip slightly and on his bad days or nights, he'd have some pretty significant 'bleeding from the nose' episodes. Once the specialists diagnosed the issue, and told me that it would be be wise to 'make arrangements' for him, I scoured the internet for a compassionate, experienced, person who would come to the house and make his passing as painless and pleasant for him, as possible. I'm so fortunate that I stumbled across Dr. LaVergne. Her compassion and commitment for her job are evident from the moment we first interacted via email and phone. She was willing to move mountains in her own schedule if I said that Bruno was deteriorating rapidly (which fortunately was not the case, so we scheduled 3-4 days out, but her willingness to broach the topic speaks volumes to the kind of person and professional that she is). We set an appointment for May 1 and she gave me ideas on how to spend our last few days together, as well as the types of food that Bruno might enjoy while she put him to sleep. I could share a pretty extensive play-by-play of how the hour went--but I'll spare everyone the details, and maybe save myself a few tissues in the process too! Dr LaVergne is a very special person. If you are at the juncture where you've got to make this very difficult decision, do yourself a favor and choose Dr LaVergne. The days leading up to Bruno's passing were brutal, but I will always look back on his actual passing as such a peaceful, spiritual experience--thanks in large part to Dr LaVergne. Bruno was a special pup--most folks assured me after he passed that he was so lucky, because "you gave him such a great life"--ironically, the opposite was true. I was definitely the lucky one.

I have been overwhelmed by the compassion, care, and attention to detail in the aftermath of losing…read morea beloved girl, our Lola. Eric, the owner, took care of us personally and I'm not embarassed to admit that I collapsed in his arms in tears when he showed up with her cremains, nose and paw prints, commemorative decorations, and more. She passed on the 20th and this company goes above and beyond to offer genuine care and services in the aftermath of what can feel like overwhelming grief. Eric and his company are doing God's work. You cannot choose a better company. PS Just realized that all of this care, all of this service was even more above-and-beyond: they didn't have a credit card on file for me and thus I had not paid a dime for anything. I had to reach out to THEM to ask if I'd paid. This is an exceptional company. Truly.

I really did not want to leave a bad review, but I just got finished euthanizing my baby, my…read morecompanion for 14 years, just to have the crematorium I had scheduled an appointment with to pick up his remains and cremate him not show up. I had sent them a photo for his urn and everything when I scheduled the appointment. When I called to find out what the delay was and they seemed to act as they didn't even know I had an appointment. I scheduled the appointment with the owner Eric Hicks by phone 2 weeks before. The gentleman that I spoke with at the time of appointment was not the owner. He told me they could send someone out now, but luckily my veterinarian was still at my house and was able to take him and have him cremated with them. Shout out to Oakes Animal Hospital in Winston Salem for providing me in home euthanasia and cremation services. They are one of the few veterinary hospitals that provides these services for established clients. I have used Serenity Pet before and even recommended them to my aunt when she had to euthanize her dog. She even used their in home euthanasia services. Which I did not because use, because my dog had a lot of anxiety and was comfortable with his veterinarian. My aunt was very pleased with Serenity services and so was I. I am disappointed that now I am not getting the items that came with the services Serenity offered. You have to understand I was emotionally wrecked and could not wait for 20-30 min for them to come. I'm writing this review mainly because they didn't even seem to care to enough to apologize for the mix up. When they text to use storms as an excuse for not being there. Which would be understandable if they had call, but I got the feeling they weren't coming in the first place. Like my appointment didn't exist. I did text them back to let them know my veterinarian was handling it and I had already told them that when I called. Their response was "Ok". No sorry for the inconvenience on one of the worst days of your life. I have used a few pet crematorium before and have never been treated with so little respect on a already difficult day. I choose Serenity Pet because they are still privately owned. Where everyone I've used in the past is now owned by a corporation. This was a very disappointing experience that I did not expect to have.

What a tough time. Our sweet Abby had crossed the Rainbow Bridge…read more Pets at Peace is contracted through most of the veterinarians in our area. They offer memorial and cremation services. Our daughter ordered a standard bc but with Abby's name and paw print on it. Not cheap but Abby deserved this for being such a loving member of our family. The remains were brought back to the vet within a week, everything the way our daughter wanted. Highly recommend.

When i posted Simcha picture, I think i forgot to include forgot to include her name. Simcha…read morepassed away April 8, 2026, so this is still pretty raw feeling. I needed to call Pets at Peace after she was taken from the vet, after she died at home in my lap. I could not have spoken to a sweeter person on the phone! Im still half crying and she was so understanding and proved to me she was in the right profession! When I posted a picture of my sweet Shih i forgot to put her name and dob/dod. Simcha, which is JOY in Hebrew, and my sister Joy gave her to me, plus they have same birthday of August 3.. So cool.. The lady i spoke to let me share stories about Simcha in the middle of a busy day. If this type of service is needed for your pet, look no futher!!! God Bless the other hurting parents!! Nena (Waynena) Allen

Very nice. Compassionate, understanding and respectful. Very reasonable. I didn't ask, but I would…read morebe willing to bet Austin has had pets all his life.

Paws Remembered provided exceptional care for me and my cat during a very difficult time. Their…read morecompassion, professionalism, and attention to detail meant so much. Not only was their service outstanding, but their price was also far more reasonable than the additional $350 quote I received from the animal hospital I was at--plus I would have had to drive 45 minutes one way to pick my cats ashes up. Paws Remembered made the process easier, more affordable, and treated my pet with genuine respect. I'm truly grateful for the care they provided. Highly recommended.