I have been overwhelmed by the compassion, care, and attention to detail in the aftermath of losing…read morea beloved girl, our Lola. Eric, the owner, took care of us personally and I'm not embarassed to admit that I collapsed in his arms in tears when he showed up with her cremains, nose and paw prints, commemorative decorations, and more. She passed on the 20th and this company goes above and beyond to offer genuine care and services in the aftermath of what can feel like overwhelming grief. Eric and his company are doing God's work. You cannot choose a better company. PS Just realized that all of this care, all of this service was even more above-and-beyond: they didn't have a credit card on file for me and thus I had not paid a dime for anything. I had to reach out to THEM to ask if I'd paid. This is an exceptional company. Truly.

I really did not want to leave a bad review, but I just got finished euthanizing my baby, my…read morecompanion for 14 years, just to have the crematorium I had scheduled an appointment with to pick up his remains and cremate him not show up. I had sent them a photo for his urn and everything when I scheduled the appointment. When I called to find out what the delay was and they seemed to act as they didn't even know I had an appointment. I scheduled the appointment with the owner Eric Hicks by phone 2 weeks before. The gentleman that I spoke with at the time of appointment was not the owner. He told me they could send someone out now, but luckily my veterinarian was still at my house and was able to take him and have him cremated with them. Shout out to Oakes Animal Hospital in Winston Salem for providing me in home euthanasia and cremation services. They are one of the few veterinary hospitals that provides these services for established clients. I have used Serenity Pet before and even recommended them to my aunt when she had to euthanize her dog. She even used their in home euthanasia services. Which I did not because use, because my dog had a lot of anxiety and was comfortable with his veterinarian. My aunt was very pleased with Serenity services and so was I. I am disappointed that now I am not getting the items that came with the services Serenity offered. You have to understand I was emotionally wrecked and could not wait for 20-30 min for them to come. I'm writing this review mainly because they didn't even seem to care to enough to apologize for the mix up. When they text to use storms as an excuse for not being there. Which would be understandable if they had call, but I got the feeling they weren't coming in the first place. Like my appointment didn't exist. I did text them back to let them know my veterinarian was handling it and I had already told them that when I called. Their response was "Ok". No sorry for the inconvenience on one of the worst days of your life. I have used a few pet crematorium before and have never been treated with so little respect on a already difficult day. I choose Serenity Pet because they are still privately owned. Where everyone I've used in the past is now owned by a corporation. This was a very disappointing experience that I did not expect to have.

Very nice. Compassionate, understanding and respectful. Very reasonable. I didn't ask, but I would…read morebe willing to bet Austin has had pets all his life.

Paws Remembered provided exceptional care for me and my cat during a very difficult time. Their…read morecompassion, professionalism, and attention to detail meant so much. Not only was their service outstanding, but their price was also far more reasonable than the additional $350 quote I received from the animal hospital I was at--plus I would have had to drive 45 minutes one way to pick my cats ashes up. Paws Remembered made the process easier, more affordable, and treated my pet with genuine respect. I'm truly grateful for the care they provided. Highly recommended.

I have always come to this particular facility in Kernerville called Agape (which is part of…read moreCentral Carolina Cremation Services) whenever I have had one of my pets pass away. It's a sad occasion when you have to say a final goodbye to a furry loved one and the staff here are very kind and understanding. This cremation facility takes in all small animals including pet snakes. They have a central facility in Charlotte where they can take in large animals such as horses. You can request a viewing where they bring out your pet on a presentation table for your final goodbyes before the cremation. I elected to watch the cremation itself along w the viewing. The ovens are huge and it takes some time beforehand to get them started and producing the correct temperature. They have an automatic procedure that once the animal is placed on the moving platform it opens the oven doors and the animal goes in and doors close behind. But you don't have to watch that, you can stay in the office until the process is complete. In the meantime you can pick out an urn or keepsake box out of the many choices. Once you choose, you decide what the epitaph will be and while you wait they are able to engrave or otherwise personalize your choice. I chose a stone jar. This facility is a one stop facility from guiding you through the process, picking an urn or wooden box, to cremation and presenting your loved one in a beautiful urn or whatever container you choose, with engraving at the end of the process so you are able to take home your pets remains the same day. You can expect to spend 1-2 hrs when it is all said and done. It's a loving send off for a special friend.

Heartbreakingly, my bulldog Betty passed away last Thursday. I knew I wanted her cremated and the…read morevet suggested CCPS and told us they would handle everything. While I hate that I am writing this review I am very pleased with them. They had Betty back to me in a few days. I went with the basic plan and the box is absolutely beautiful. They have her name, birthday and day she died underneath and it came with a very pretty plaque with her name that I can place on the box if I wish. They really did handle everything and I am so grateful for that. My only complaint was that they had her for four days before they cremated her and it was written down on a card they gave us. I would rather not know and it seems like a long time to wait when on the phone the lady said they would be doing it shortly after I paid.

Update: Our dog fully recovered as is happily home with us after the travel & unexpected stop at…read morethe vets. Thanks again for the care shown to both our dog and us. (Highly Recommended!)

Carolina Veterinary Specialists Winston-Salem…read more We brought our cat, Homey, who had a life-threatening urinary tract infection, and a blocked bladder to them after Banfield referred us to them. With no waiting, they immediately took him in for a thorough examination and within minutes, the doctor explained in great detail what he was up against, and what they could do for treatment. We agreed on the treatment and the costs, which was reasonable considering the seriousness, and they took him in for treatment to begin. They kept us updated by calling us directly of his prognosis several times each day, which was great. After his surgery, they called to let us know that it was successful and he is in recovery. They also kept us updated on his recovery progress. Later, the next evening, they called to let us know that he can come home that evening if we wanted, even though it was late at night, were still decided to come get him. When we got there, the doctor gave us clear, and very detailed instructions on his recovery care, the diet he would need to help prevent a reoccurrence, and the meds to give him, and how. She was great and answered all of our questions and gave wonderful advice. They saved his life! When we got him home, Homey was so happy and grateful, he knew that his life was saved, and happy to be home with us. The staff, all of them, at Carolina Veterinary Specialists are truly the best! It's obvious that they really care and love what they do. We are so grateful to CVS for saving our cat's life and we will recommend them to all of our friends who have pets. Thank you so much!

Dr. G was extremely kind and patient with us during the entire process. Dr, G never rushed us…read moreand let us take all the time we needed on this sad day. I highly recommend Dr. G.

We wanted to give our sweet senior dog a peaceful passing. It was definitely time. At home, laying…read morein her bed, amidst the chirping birds, enjoying her favorite bacon while we talked to her and gave her all the loving words and petted her was perfect. Couldn't be more grateful for the option to do this at home. Service was professional, the process was explained well, and we never felt rushed. Definitely would recommend.

Losing our Buddy was losing a family member. I wanted to give Buddy the send off he deserved…read more There are not a whole lot of options in the metro Charlotte area. But I was able to find Pet Pilgrimage. From the moment I called to speak with Becky my heart was a bit lighter that he was going to be taken care of the way would have. Our Buddy declined quickly and we had to make the difficult decision to have put to sleep on the Friday after Thanksgiving, 2022. Our appointment at the vet was not until 4:30pm but the folks at Pet Pilgrimage were so accommodating. Our vet had put Buddy in a box for us which we hand delivered to Pet Pilgrimage. I wanted to make sure Buddy was wrapped in his favorite blanket he had since he was a puppy, his favorite toy nestled in his arms and pictures of our family with him. When we dropped him off Lisa told us to take our time saying good bye. We spent some final moments with our little guy. I was able to cover him up, give him his Lamby, and kiss his sweet face. Lisa set our expectations to say I would receive a call first thing Monday morning to pick him up. With it being holiday I completely understood that it would take longer than the estimated 48 hours. Due to my own impatience of wanting Buddy home I called around 9:45am on Monday. Becky said I was going to be her first call at 10 - because she wanted me to have time to wake up before getting the news Buddy was ready and not open up a raw nerve. Thoughtful beyond words! I loved how she referred to him as my baby - because he is my baby... When we picked him up we were given a beautiful bag - and the living tree urn with Buddy's remains. The paw prints were perfect. What I realize now and I didn't at the time - was how anxious I was to get Buddy home. The folks at Pet Pilgrimage understood that for me. This was well worth the money we spent - it was the perfect was to honor Buddy and we are so blessed to found these folks - they truly are doing a wonderful act for people. Thank you all!

Pet Pilgrimage 494 E Plaza Dr…read moreMooresville, NC 28115 Pet cremation advice & experience. Yesterday we lost our most beloved 2nd daughter our 15 yr old Chihuahua. When this happens at home it's so sad, hard to think, your emotional and sad it's hard to make arrangements on weekends. We had to come share our experience with cremation it was beyond professional, compassionate, they treated us and our beautiful baby like we were the most important people in the world. We found Pet Pilgrimage located in Mooresville. It is located behind Cavin-Cook Funeral home building they have Pet Pilgrimage onsite. They are located in the far rear left of the parking lot behind the funeral home. This was by far one of the best decisions we've ever made. We did not want to use a commercial "pet crematory". We wanted a use a locally owned, compassionate company and wanted to support local business. Cavin-Cook.com was incredible. The prices that are posted are exactly what you will pay. Unless you add on other items. They are no pressure upsellers!!!!! We officially love these people, we were so grateful for them being open on a Sunday. Our baby is now back home in less than 24 hours after she was taken out of our arms. 5 all the way Top notch compassion and very comforting! Beautiful private rooms to stay with your baby as long as you need. They do not rush you at all. They are very patient, informative, and caring. We asked for a heart to be cut from her blanket they did it without a problem. Her remains and presentation returned to us was the most beautiful thing I've seen. https://petpilgrimage.com/ We chose the Remembrance Cremation Collection $240 PRIVATE CREMATION INCLUDES THE FOLLOWING: *A wood or biodegradable urn *24 Hour personal assistance *A comforting environment for final goodbyes and memorial services *Imprint of your pet's paw set in ceramic clay *Keepsake fur clipping *Remembrance wildflower seeds *Rainbow Bridge bookmark *Digital images of your pet's nose and paw print archived at Pet Pilgrimage for memorial keepsake items *Online pet memorial *Cremation certificate *Your pet is returned to you within 48 hours Whatever you do don't use GPS for pet pilgrimage use GPS address for Cavin-Cook Funeral home. Drive straight back behind all the buildings it's in the back left corner.

This is one of those instances in which you do not want to write an update, ever. Sadly, earlier…read morethis month we lost our chihuahua/terrier/Aussie mix, Monica, to cancer. She died just weeks before her ninth birthday. The week leading up to that final hospital visit was indeed an excruciatingly emotional one. We decided not to use the hospital's crematory and instead used this one, as this location helped us memorialize our first baby Mikey and, whenever the time comes (and I hope that time will be later as opposed to sooner), will likely help us memorialize Monica's little sister, Phoebe, who we adopted almost three years ago. Unlike Mikey, with Monica we saw this coming... we just didn't think it would be so soon. Our little girl's condition worsened quite rapidly, however, and in the end not much more could be done for her. The day she passed away, we took her here. Again, this is not an instance in which you want to say, "Yes, this is a place I'm becoming more familiar with," just due to the fact that the business centers around pet loss and it's a painful thing for customers to deal with, as pets really do become members of the family. Having said that, Paws Whiskers & Wags once again went above and beyond to make sure we were comfortable and relaxed, and that everything went smoothly for us (and being that we had just come from the hospital with our little one just a few minutes earlier, we were both still quite raw from having cried our eyes out). For us, they even arranged a viewing by wrapping Monica in a blanket, then placing her in a basket and putting it in a room so we could have some private time to mourn, reminisce and give her some last scratches behind the ears, and kisses on her little head. Once again, we paid for the leather-bound plaster cast of her paw print, poem, "lock of love" and beautiful Celtic canister (this one being a little bit bigger for her size). Ultimately, we are happy to have Paws Whiskers & Wags as the place to go when we need to make arrangements to put a much-loved family member to rest and, most importantly, have understanding, kind people help us with all of that. It is wonderful to see that kind of consistency in service at such difficult times. And, we will always miss our little baby Harmonica. Monica Lilith (February 28, 2010 -- February 9, 2019)

Highly recommend! Expectational service, quality and care in what they do. Plus they make you…read morefeel very special with their kind notes and follow-up.

I was given the task of having a family member's beloved dog cremated. A coworker recommended…read moreUwharrie Pet Cremation service. I called them and a very sympathetic gentleman named, Jason explained the entire process and my every option. He gave me a price over the phone. He explained to me that their service includes pickup of the pet anywhere in Stanly. Since I am located in Cabarrus he allowed me to bring the dog to him. He was punctual. He was caring and kind. Everything happened exactly as said they would. The cremated remains were returned in a wooden urn with the name engraved on the top. He also made plaster footprints as a keepsake. Along with the urn we received a certificate of cremation. If you ever have the need to have a pet cremated I highly recommend Uwharrie Pet Cremation services.

They are so quick and kinds when in comes to the handling of your beloved pets if I could give them…read moremore stars I would.