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Hartford, CT

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Hartford Line

3.0 (1 review)

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20 days ago

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Greyhound Station

Greyhound Station

2.3(3 reviews)
0.0 mi•Downtown

My husband and I should have seen the writing on the wall when a few days after we booked our trip…read morein May, our vacation was scheduled for end of July, they sent a text that we needed to reach out because they had to cancel one of the coming back trip. This was our vacation and now we had to cut back on our vacation, no reason was ever given. I called Greyhound and the customer service rep was not helpful at all, she indicated we were the ones that changed the trip, when I asked her to transfer me to a supervisor I was told that non was available, after asking her various times for a supervisor even in her native tongue I was transferred. I advised the supervisor that their staff needed better training. The purpose of the call was for a refund since we now had to cut our trip short and we paid for 6 days not for 5 and was told they only give "vouchers" to book another trip. That was not going to happen. The day finally came and our bus was late, when the bus came the driver proceeded to go and according to him help another colleague and that took another 15 minutes making us 30 minutes late already. We had various stops and connections. When we got to Milford, CT he stops at a location to get himself lunch and was unavailable for 20 minutes or so. Our next connection was in Philly and it was scheduled to leave at 5:30 ish. With all the traffic and other stops we didn't get to Philly until 6, we were told we missed the connection by 15 minutes, we were booked for the next available connection which was about 6 hours away. The next one was at 11:20 pm, it was over 90 degrees and there was no bus terminal but a small office space with no seating or AC, I have no idea how they can work in those conditions. We were able to go and eat at a restaurant that took sympathy on us and let us stay until closing. When we got back to wait for the bus, we get a notification that bus was delayed and it would be at 12:20 am, people that were waiting became frustrated, the greyhound office was closed and no one would give us answers. It started raining to top it off. The bus came in at 11:10 pm, we got in since our next connection was Baltimore. My heart broke seeing parents with small children and even elderly people waiting for their bus, other couldn't even get a new connection schedule since no one was available. We finally got to Baltimore, heading to Raleigh, and of course busses were late. From Raleigh we scheduled to be in Fayetteville, NC and then finally to our destination Wilmington, NC. Surprise, surprise, we missed the Wilmington connection by an hour. No bus was available until the next day. My husband was going to call for an Uber, but the manager of Fayetteville told us not to worry they will pay for our Uber, that was the only nice thing Greyhound did for us, since the ride was over 2 hours long. The Uber driver was super nice so we didn't mind. When we finally go to Wilmington after 24+ hours on the road, the first thing we did was book a flight back home, we weren't going to deal with Greyhound again. We were also able to leave on Saturday and not on Friday as originally planned since we now were flying home. We lost money, but this is a lesson learned, never ever to booked with them again.

Overall: Unethical business practices…read more Greyhound is cheaper because they have unethical business practices. I booked a ticket with them. When I reached the Union station, I was told that the bus is cancelled and the next bus is in 3 hours. I told them well put me on another bus - I see Peterpan bus and other companies at this station. At this point, the lady at the counter acts dumb and gives me a toll free number to call. I call and request refund or put me on another bus. After 1+ hour of hold time, I am told that they don't refund, and that I should just take the next bus in 2 hours. Lesson - Don't do business with them. There is plenty of competition. I'm fighting this charge through my credit card company.

Berlin CT Rail - Sign

Berlin CT Rail

4.5(2 reviews)
10.1 mi

This train station is located in Kensington area of Berlin. It is owned by ConnDOT and is part of…read morethe New Haven-Springfield line. There are two tracks and two platforms; The station is served by Amtrak, and Hartford Line & CT Rails. This was my first experience on the train w the CT Rails. We had a training to attend that started in Berlin station and went to the New Haven State Street station. Wanted to show us the ropes and it was a very nice experience. It was only like a 20 minute ride and very smooth. Great opportunity to be able to relax and not have drive to save on gas with the gas prices they are now. It was $6.75 for a one way and $12 round trip. Also there is the shore direction as well if you want to head down the New London way. I learned a lot and now I feel more comfortable jumping on the CTRails now.

This train station is located in Kensington area of Berlin, CT. It is owned by ConnDOT and is part…read moreof the New Haven-Springfield line. There are two tracks and two platforms; the parking lot was big and can fit approximately 200 vehicles. I saw two electric vehicle charging stations. The station is served by Amtrak, Hartford Line, and Valley Flyer. This new station opened around 2018. It's a beautiful building with an elevator and stairs to a pedestrian bridge. I liked that they had signs regarding the history of the station. It's handicap accessible. There were many benches and even a little free library. There were ticket machines, television screens showing the train schedule, and periodic announcements. Overall, it's nice train station and it was very quiet on the Saturday afternoon we were there.

Photos
Berlin CT Rail - Inside pedestrian bridge

Inside pedestrian bridge

Berlin CT Rail - Pedestrian bridge

Pedestrian bridge

Berlin CT Rail

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Uber - Chunky puke

Uber

1.7(62 reviews)
32.7 mi

Uber is the greatest way to travel in NYC!…read more Install the App everyone! I was in NYC this weekend. It was raining. No cabs so I called Uber. WOW! In a sec they told me how many cars in my area, the closest one, how many minutes away. Photo, Name, license plate, color & model of car! I used it three times. No money exchanged hands, everything is done with your account. As long as you have your phone your all set to go!!!! Uber drivers take you anywhere ( nothing is too far & return you later) including NJ, PA... No cab driver moaning about how many fares he'll lose. I am a New Yorker at heart. I know my way around the city very well. Unfortunately there is always construction going on, but I know where I'm going.

The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Photos
Uber - More puke

More puke

Uber - Inside puke

Inside puke

Uber - N puke

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N puke

Danbury Metro-North Station - The station

Danbury Metro-North Station

3.0(3 reviews)
47.3 mi

When I'm feeling cheap (read: it's a weekday and I don't feel like paying NYS fare prices in…read moreBrewster and there's a reasonable service frequency) I take the train from Danbury. It's a quiet little station devoid of the crackheads who are rampant in Waterbury, so police presence isn't needed late at night - yeah, it's deserted, but on the same side, nobody's going to bother you walking to your car at the garage across the street because there's nobody there to bother you. However, if it's the weekend or I don't want to spend a zillion years travelling, or just need better service frequency, I'd take the extra 15 minutes to ride over the state line to Brewster. On the weekend the slight extra expense for tickets evens out when your round trip is 80 minutes shorter and parking is free. That said, during the week there are some direct to/from GCT trains during peak hours.

So, I just moved back to Danbury after 2.5 years but work in Stamford. There is no way I would…read moresubject myself to route 7, 35, or 684 to 287 to 95! So here I am on the train. Danbury is the first stop so I am guaranteed a spot to sit. The station is small, quaint and clean! I have yet to be inside the little building - so I may have to update this review. There is parking right in front of the station which I opted not to do as I have black leather seats which would be scorching when I got home and thinking ahead I do not want to shovel snow off my car. I park in the deck which is very close. The conductors on this line are very nice and even comedic. While the ride to Stanford is long - I know I will quickly get used to it. I can sleep! It has only been 3 days but the service has never been delayed.

Hartford Line - trainstations - Updated October 2026

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