Prompt, friendly, good service! Lance and Karl were on time and finished the job quickly. Will…read moredefinitely use them in the future

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

Vince contacted me within 1-1/2 hours of my Yelp request/inquiry…read more He was able to come out the very next day. That morning I received a text message confirming arrival time, and later that morning I received another text message advising that he was ahead of schedule and arriving in a hour. When Vince arrived he was able to diagnose the issue with my refrigerator, picked up the part, and replaced it all within a hour. He also assisted me with another issue. VIince is very professional, and I feel the cost was reasonable. I highly recommend VinTech for your refrigerator problems.

I requested a quote from VinTech to see how much it would be to look and repair a upright freezer…read more Vince came back with a prompt response less than a few minutes of requesting a quote. Told him the model I had and he was upfront with saying it might be difficult to get parts for my particular freezer if needed parts to repair him. Vince's prompt response and upfront of potential parts issue was awesome customer service and I would look up Vince and VinTech for any other appliances repairs in the future. Thanks Vince.

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

I can't recommend Goodwin Appliance Repair highly enough!…read more My Maytag washer stopped working, and I texted Brian around 7:00 p.m. To my surprise, he had me scheduled for the very next day. He arrived around 1:00 p.m., quickly diagnosed the problem, and by 1:30 p.m. my washer was completely repaired and running better than ever! Brian and Lani are such kind, caring people--they truly treat their customers like family. Their honesty, professionalism, and genuine aloha are hard to find these days. The service call was only $200, and the replacement part was just $25. There were no surprises, just fair pricing and excellent workmanship. I really appreciated how clearly everything was explained, and I never felt pressured into unnecessary repairs. If you're looking for someone reliable, knowledgeable, honest, and compassionate, Goodwin Appliance Repair is the company to call. I'll definitely be using them again and recommending them to everyone I know. Mahalo, Brian and Lani, for your wonderful service and for taking such great care of me!

Highly recommend--Brian and Nani were fantastic. Our dryer started making a really loud, awful…read morenoise out of nowhere, and they were able to come out quickly, diagnose it right away, and fix it on the spot. It ended up being a jammed wheel, which they replaced efficiently. We have a stacked washer/dryer in a very tight cabinet space, so I was honestly bracing for some kind of hassle or damage--but they handled it like pros. They got the unit out carefully and back in with zero damage and no stress. From start to finish, they were super responsive. I got scheduled within 24 hours, messages were answered immediately, and they kept me updated on timing so there were no surprises. They showed up exactly when they said they would. On top of that, they were just really pleasant to work with--friendly, polite, and clearly knew what they were doing. Their service put me at ease, and I wish all businesses were like this. I'd absolutely call them again and recommend them to anyone.

Justin from Ace was arrived in the appointment window and even gave a 30 minute call prior to his…read morearrival. Was quick to determine the part that needed to be replaced, quoted it and did a very thorough job getting everything back up and running. Provided a lot of information regarding the problem and expected life's span of the dishwasher after the repair and gave some recommendations regarding a repair or replacement for any future issues.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

Edgar is absolutely amazing... I was sitting in the Starbucks down near Lowe's getting ready to go…read morein and order a new dishwasher because I had called five or six other Appliance Repair shops and I got these AI people asking me questions and the AI was so good that I couldn't didn't realize it was AI till afterwards and I was very frustrated cause I just wanted to talk to a human being to figure out if the leak from my dishwasher was repairable or not or whether I needed to buy a new one and finally I just called I called Waipahu appliance expecting another AI woman with a very seductive voice to ask me dumb questions and Edgar picked up and we spoke and he said he could come by in 30 minutes, and he did. And in 10 minutes or five minutes he diagnosed the problem he gave me a price he checked the availability of the part that was needed from the best parts supplier on the island and I had an expert opinion about whether to repair my dishwasher or buy a new one. And then Beyond that he stayed and helped me do some other things with the dishwasher I can't recommend this man enough he is really great call him first.

Waipahu Appliance repair is everything a homeowner would want. They are reliable, fast,…read moreprofessional, courteous, and reasonably priced. We came home from a three week vacation and had a pile of laundry to do only to find out that our washer was broken. I called in the morning and Waipahu Appliance Repair was there by 1 o'clock that same day. They did not ask for a diagnosis deposit and quoted me for parts and labor. when the technician came by. He mentioned that he thinks further repairs were needed or else I would be running into trouble. sure enough we had that done too, and I only paid for the extra part not the extra labor I highly recommend Waipahu Appliance Repair and will be using them for all of our household needs in the future.

Jen had diligently and efficiently worked on our Dacor freezer until issues were addressed…read more Took a couple of months due to delivery of parts and bad weather BUT the job got done!

Amazing woman!! She is incredibly knowledgeable I use her regularly now as she gives great advice…read moreon whether to repair and how to maintain appliance or when not to bother. She also knows brands and appliances well.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

Max is a Great repairman. He explains every aspect of your job start to finish I would highly…read morerecommend his service! The quality of his work is amazing and I haven't seen this service in a long time. Cost was good and he explained why the cost and shows you each step of the process.