Can't stress how much I LOVE this gym! It gives the old school body building vibes, with immaculate…read moreequipment and a supportive community! If you're looking for a gym that is unique, has a variety of equipment, and is results oriented, this is the place!

I am still a member here. I choose not to go because I do not like the way they verify membership…read more I went twice and I never went back I did not feel safe

I understand they can not control the crime and homeless in the parking lot, I even understand…read moretaking all the couches out of the black card lounge due to homeless sleeping in there. However, there is not excuse f9r the poor and rude management. Not to mention how unorganized and chaotic the workout machines are. This is done deliberately by management. While every other Planet fitness on the planet is organized with machines in neet and pleasing rows. This Planet fitness has machines all over the place in no order with the exception of the cardio machines. Typically at most games, when you are on a machine, you are facing the back of the machine in front of you. Not here, you are facing the aide or even the front of the machine in front of you. Yes! You are facing each other, so that the other person can see you in awkward positions. Only a creepy perve manager would organize machines this way. My wife and daughters refuse to go here just because of this unethical practice. It not only looks like trash being so unorganized and out of alignment, it is creepy to many of the female members. This was done deliberately! Im not sure why the owners have not done anything about the management here. I could go on with a lot more complaints, but there would take all day.

The staff are pretty darn nice and helpful. Went out of their way to assist my fiancé and myself…read morewith a usage issue.

Absolute horrible customer service experience with the GM. Ongoing issue with collection of payment…read morefor dues. GM accused me of having insufficient funds, repeatedly, only to find he and his entire staff were improperly entering payment information into their system. I was advised this was a 'training' issue by an Accounting person at a separate branch. Additionally, the GM 'Mozzy' is extremely condescending and patronizing in conversation. He prides himself on his own perceived intellect and superiority, to the point of delusion. I attempted to troubleshoot THEIR issues with payment processing for 2+months only to be talked down to and treated as ignorant. I spoke with Mozzy on several occasions to try and fix the payment issue only for him to explain to me (after incorrectly collecting payment and denying us entry to the facilities) that he deals with this issue "100's of times each week" and can't recall talking to me. If an issue like this is recurring "100's of times each week" maybe there's an internal issue??? Maybe YOU and your team aren't doing something properly?? Lastly, my son (24) went in to discuss the situation with Mozzy after I was advised (again) everything had been settled, only for Mozzy to begin an argument with my son. The best part, Mozzys staff called to apologize to me for how disrespectful and rude he was to my son. WOW! I guess I'm not the only one who sees this guy is on a power trip?! This guy Mozzy's confidence in his abilities far exceeds his actual skill and comprehension. This establishment should be ashamed to use members dues to employ such an incompetent disrespectful person. If Mozzy is too smart and too capable to be bothered with paying customers, he should do himself a favor and find somewhere else to work that values his self-perceived superior intellect. Clearly Tacomans are too ignorant and undeserving of common respect or curtesy. Additionally, I would like to mention the staff member who called noted she was in fear of 'getting in trouble' but wanted to let me know personally how sorry she was for how we were being treated. How sad for the staff at this location to have to work under this authoritarian. Lastly, this Mozzy character felt it was necessary to let me know he is 'former' law enforcement. Knowing now what I do about how my sons were treated (both threatened with being trespassed and one being threatened with being banned) I now understand why he mentioned this - it's an intimidation tactic. Mozzy is on a severe power trip and thinks he can bully people he sees as inferior. For the record, we have been members of this gym for 4 years with ZERO previous issues. I am sickened at the way my sons have been treated. If LA bothers responding, it better not be 'Mozzy'. My son went in to file a formal complaint today and was advised by Mozzy that he was the one to take the complaint (which was against himself). For being a former law enforcement officer, I'm surprised this guy is unfamiliar with the term 'conflict of interest'. In the same conversation he threatened to have my son banned and told him that 'he could leave' if he didn't like the way he was being treated. This behavior is a severe abuse of authority and power. To feel the need to mention to gym members that you are a former cop signals a bigger issue and concern. This guy is a major LIABILITY. Gross. I am formally requesting contact information for the regional manager of the LA Fitness - 72nd location. I want a formal complaint filed and taken seriously.

The staff here was great, I was from out of town just visiting and they welcomed me in and got me…read moreall set up to train in their awesome facility why I was in town. I always visit LA fitnesses when I'm traveling!

Enjoyed this gym. I got the black card since they offer massage chairs and hydromassage. I never…read moregot to use them but wanted. I canceled my membership due to change in job. This is the first gym that made the cancelation process easy. Even when I had issues with equipment being down, the employees were quick to respond. I really enjoy this gym and plan on returning soon once my work situation is settled. To all the employees, you guys are doing a great job. Please keep up the great work.

Had some time to kill between appointments so I used the massage bed and massage chair. Front desk…read moreguy was helpful. The bed was solid. The massage chair was one of those better ones that recline to zero gravity and envelop your arms and hands and I almost fell asleep in it. My only complaint is that the none of the stalls have toilet seat covers and it needed cleaning because there was toilet paper and food wrappers in the corners of the stalls. Not PF's fault but what's wrong with their customers?

You guys!!! Kathryn's spray tanning service is absolutely amazing! She is so meticulous about…read moremaking sure she provides an even tan throughout your body. I was always hesitant about getting a tan because I didn't want to look burnt. And she legitimately made me feel and look like I just came back from the islands. Her work ethic: Superb!! super detail oriented, attentive to all the creases. Triple checked to make sure it was done right!! Especially for my legs/calves. Preparation: She had everything I would need (disposable undies, hair net, scrunchies!) and her setup was beautiful and professional. Ambience: She plays music if you like and it's of your choice. So it's just such a relaxing session, I almost felt like I need a glass of wine if I didn't have my hands posed for tanning lol She also has great instructions for pre and post tanning care. And does a great job checking up on you to ensure you're very happy with the tanning results!

From the owner: We provide custom spray tanning for individuals or parties at my in-home studio and provide mobile…read moreservices. I also provide custom fitness plans and personal training sessions.

In 2012 I desperately needed a new outlet for stress, and an activity or hobby that I could do on…read moremy own. I was slightly firmilar with pole fitness and thought it would be fun to try out. I called The Toy Box and the spoke with the owner. She invited me to the studio the following week to try out a class & ask all the questions I needed. When I arrived I was greeted by the owner who instructs all the classes. The other women in the class greeted me too, and they all were encouraging and welcoming. The prices for classes were affordable. I signed up for 4 classes a month (once a week). That was 2 years ago and I still look forward to going to my weekly class at the Toy Box. You can sign up for multiple classes a week. The studio does not have windows and is private. Students are on their own pole for the whole hour. Classes are limted to 7 students Due to small classes the instructor is able to provide one on one instruction. Classes focus on teaching the sport of pole dance with a focus on acrobatics on a verticle pole. Individual instruction is given based on a students level: beginner, intermediate, and advanced. The instructor and other students are encouraging. The other women in the classes are fun supportive and at times silly. I had hardly no upper body strength and absolutely no formal dance or gynamstic ability when I walked into the studio my first day. The instructor started me with the basics, gave me tips on what I was doing in error and making moves more difficult for myself, and encouraged me. Through pole fitness I gained muscle tone, strenght, flexibility, confidence (it feels incredible when you are able to master a challenging move and do combos). I also gained friends and a sense of empowerment. The studio has offered special event workshops that are in addition to classes for students who are interested. These workshops are at the Toy Box and hosted by Pole Fitness Champions. The most recent being Veronica Solimano and Natasha Wang (have you youtubed these women, wow!). The classes here are great for anyone who wants to learn pole fitness, improve skills they may already have and be in a supportive fun enviornment.

Went here for a bachelorette party and it was so fun! We laughed non stop! Kirsten was great and so…read moremuch fun to work with! I highly recommend her!

We have a large (100+ pounds) 2 year old rescue pup who is great at home, but struggles with…read moreoverarousal around new people and other dogs. After our local training place closed we were looking for other options and committed to positive reinforcement training. Unfortunately a lot of trainers use aversives, especially with large strong dogs. We were so excited to find Julia, and after our meet & greet we were confident she was a good choice. Julia did a 2 week board & train with our dog while we were traveling, mainly focusing on leash skills and practicing calm behavior around exciting things. We noticed an immediate improvement, but have also been continuing to work on the training at home after our follow up. I'm happy to report that we are continuing to see improvement using Julia's methods.

We were seeing resource guarding, and our German Shepherd was beginning to get aggressive to our…read moreHusky mix. So we knew we needed to help. We've been working with Julia for a couple now and saw results almost immediately! The aggression is completely gone and our home is much calmer. She obviously knows her stuff! I highly recommend her to anyone who needs a little (or a lot!) of help with their fur babies. And the fact that she comes to our home is so helpful!