Seems like every time I go in the ups store in Santa Clara (Eugene OR) I waste my time. I guess…read moreI'm just unlucky catching everyone on their first day. The woman there just stared at me for 10 seconds after I asked a question. Lay off the drugs people.

Might be small, hole in the wall kind of a store but they can do a lot here. I mainly use their…read moreshipping services, but no matter if I am just dropping off an amazon return or having to ship & pay for something myself, they are always super efficient and kind. I've rarely had to wait and not usually for very long if I do (that's not to say that they don't have busy times!). They have a lot of other services here that I can't review as I haven't used them. But I appreciate their helpful and nice staff, it makes the errand that much more pleasant. I saw another person's review that said the parking is a pain, and while I agree, I wouldn't mark this store down for that, the shared parking lot with 25 other stores is not under their control.

I had a wonderful experience at this location! Eli helped me print out a couple of papers and was…read moreincredibly kind and generous. His excellent customer service and helpful attitude made my day. Thank you so much, Eli! I highly recommend this store to anyone looking for great service.

This location is the 2nd best UPS I've ever been to. The gentleman behind the counter took my…read morepackage and handled it with care. He was focused on me, but greeted everyone that came in the door. He was the only one at the counter, but he didn't get frazzled or overwhelmed by the amount of people in the office. He completed my order with a smile on his face. It was of great value for the size of my package and the price was very reasonable. The service I requested he did in a very timely manner and I didn't feel rushed at all. I highly recommend this location for your needs. From shipping packages to stamps you will be in good hands.

Christian was great and helped make up for a horrible experience at the other Office Depot on…read moreWillamette. He not only was helpful, kind, and prompt, he was also very friendly and had great customer service. I would highly recommend that other customers come to this location and Christian was amazing!

I was having issues with my store purchasing card for printing. Enrique was super patient and…read morehelped me print on the spot. I had to order online to send to store in order for my discount to come though for my corporate card. I accidentally sent it to my Office Depot near my house versus the Eugene location. Enrique said it was no issue, he took my info down, personally called the other store and had it transferred to him to complete the job! Customer service here is great!

Incredible Quality!!! Everyone who has seen my calling…read morecards has complimented me on them. Some things done the old fashion way, have an elegance that cannot be duplicated with a computer. Everything from the texture of the paper to the quality of the printing shows that this printer takes pride in her work. I am looking forward to getting custom coasters to give as gifts to participants in our yacht club's sail to South Beach.

Kristin was amazing! I realized the week of my son's wedding I had not done menu's for the…read morerehearsal dinner. I reached out to Kristin and she had the best paper to match my already completed place cards and had them ready to go the next day. Highly recommend her for any type or printing you need. And I love her separate studio in her backyard. It is really cute. Thanks Kristin!!

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

They work well for printing but I won't be coming back for my needs after the way I was treated by…read morea staff member. I apologized many times for the technical issues I was having and made it very clear that other customers could take priority and I didn't mind waiting and I was still spoken to like some sort of child throwing a tantrum. Other staff members are actually very nice and helpful, I just can't justify going back after that and would rather be a patron of a local copy shop even if it's a bit out of the way.

1005 Green Acres Rd location 7/09/2026 We had above and…read morebeyond excellent customer service with Mackenzie!! My daughter was shipping a brand new wedding dress to a young lady in Canada. I must admit we didn't realize rules and regulations for shipping out of the country! Mackenzie is extremely knowledgeable and got to work right away measuring and selecting the perfect box for our precious cargo. As Mackenzie was getting all the information typed in we ran into a snag. The dress needed a sew in tag with the material included, we didn't think the dress had one. Mackenzie researched and was honest letting us know if we mailed it would most likely come back. After a little panic on our end knowing the dress needed to go out that day. The dress bag was laid down and we searched and found two tags!!! Much relief to everyone! We finished our transaction and other customers let us know they were totally invested. LOL! I can't say enough what a genuinely personable and exceptional young employee you have. Please give Mackenzie a round of applause and a RAISE!!! PS..There is a very happy young lady in Canada getting ready for her September Wedding.

Excellent service and adherence to social distancing. I was greeted and helped immediately, offered…read moreoptions for lessening the rate and asked about my needs for the shipment. They had shields up, masks on and even had extra space to ensure a lot of distance between them and myself. I appreciated the safety concerns.

Very friendly and professional staff. I made a move from Southern California to Eugene and needed a…read morepostal box for mail forwarding. I couldn't be happier with how awesome the entire staff is and how amazingly well they treat this newcomer to Oregon. 5-star service for sure.

So you pay to ship a package. Then this place charges you a extra $10 to pick it up from them. I…read morewould say ship to or from anywhere but this crook No mention of "extra" charge prior to shipping

Great group of people with amazing customer service. Needed some work holiday cards and not only…read morewas their quote a reasonable amount, my order was a day earlier than quoted.

Could be COVID but it took me over 3 weeks to get sine cards printed. Had dealt with them before…read morethrough a client (much bigger $) and got excellent service. Guess that is the key.