I HATE taking my vehicles for service. I'd much rather stick a rusty fork in my eye…read more That being said- my husband was out of town and something needed repaired on my car. UGH. These guys are awesome. They didn't make me feel like a "dumb girl" or that they were going to try to charge me $1000.00 for a $10.00 part. They got me right in and told me exactly what was wrong and how much it would be. They fixed it in half a day and I can still eat this week! Yay! I will never take my cars anywhere else. Amazing service. Amazing prices. So glad we found them!!

Asked them to fix my "engine light" and check my AC. Charged me 375+ dollars and my check-engine…read morelight was back on in 24 hours, my AC stopped working 30 days later, was made to feel foolish for asking to bring it back in. ZB is practically family but my dad stopped going, both my kids stopped going, and I'll never go back. Ask him to come take a polygraph test with me! I don't think he will.

Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

I've taken my 20 year-old truck to the dealership for years for service. That gets expensive for an…read moreold vehicle. Recently, I've taken my truck literally next-door in my neighborhood to Stringer Auto Repair for routine oil change, charging the AC, etc. They have done great work. Better prices than the dealership. And the experience has been quality each time. I really like supporting local family owned businesses as well. Try Stringer for your next automotive repair need.

I was in a car crisis, Stringer was on my way home and I pulled in for help! My car had a burning…read moresmell and I had 2 of my children with me, they told me they were really booked up but Randy still managed to keep my vehicle and they did an excellent job communicating with me and were so kind and understanding. Randy is just a great human. He even helped me get into a loaner vehicle so I could still go to work. The price was reasonable considering everything that had been neglected for too long. I usually take my vehicle to the Cadillac dealership for service and they are also excellent but I will continue to use Stringer. Their customer care is top notch! Everyone I came in contact with or spoke with was professional yet considerate. Just the whole environment and process was as stress free as possible in a stressful situation. 7 out of 5 Stars! I will also recommend Stringer to any family or friends or anyone in need of car service.

Went to tuffy they gave me great service very knowledgeable more than most talk to Allen he's a…read moregreat guy he knows what he's doing

***THEY WILL CHARGE YOU DOUBLE THE PRICE THEY GET THE PARTS FOR***…read moreWill not be bringing my car back here and definitely will not recommend them to anyone. The service is poor and the workers have zero customer service. Everyone who works there acts like they hate their life and acted like I was an inconvenience by bringing in my car to get it fixed. They also over charge customers for their parts, and with labor added on to terrible service staff, it's just not worth it. I think it's time to replace the management and get some new friendly workers in there. Good luck bringing your car in here, if you want crappy overpriced half-assed work on your car, then this is the place for you.

Mike Carradonna has been servicing my family's cars for nearly 15 years. Mike and his team have…read moreserviced Volvo's, Acura's, Nissan's, Infiniti's, Toyota's, and Mazda's for our family. I suspect a lot of people mis-trust auto repair company's. You don't want to be mislead, overcharged, or pay for unnecessary repairs. I trust Mike. I believe he has always provided a fair and honest service for any and all of the repairs provided. A word on quality. Mike's work has always been first class. They do there work right the first time and when they promise. A strongly recommend Mike and his team.

Our student son drove to campus and the power steering went out while driving into the parking lot…read more I searched online and spoke (from home, two hours away) with what I believed to be the best car mechanic candidates. Mike's was the clear standout! Mike's was very: responsive, accommodating, thorough, and competitively priced! Our son's exact comment: "Got the car, it sounds and drives great". I very highly recommend Mike's and I will share this experience with the campus FB parents group. My son will also tell his friends. Thank you!!!

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Quick service, accurate diagnosis, fair price. What more could one ask for??? Get treated right and…read moretake your vehicle here for service.

they took good care of my daughters' car. She is young and inexperienced in car repairs. They were…read moreup front what needs to be done now and suggestions down the road. Same with the Upper Arlington store to !

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

Short story: No BS. Excellent customer service. Highly recommended…read more Long story: Was in a jam when my car needed jumped leaving work today. Went to a chain auto parts store and got the free scan to attempt to determine battery or alternator. They said it was a wash and the alternator needed bench tested. Called J&P an hour and they offered a free charge test with an honest opinion and interpretation. Battery tested low and said they'd be able to get me a new one from the NAPA warehouse within the hour. Battery showed up AFTER they closed and they stuck around until the job was done. Price was not too much more than what I would have paid to install myself and the warranty is solid. Can't say enough for their willingness to get the job done that night and to go above and beyond after hours! Greatly appreciate their hard work and courteous service!

Honest workmanship, fair pricing. You can trust what these guys say. Will always use J&Pread more