I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

Unhappy with AAA. but happy they sent Roger's. I had to leave key with security bc my shirt was…read moreover. Roger's picked up keys, towed vehicle to Abingdon. would recommend again. just one use AAA. I'm sure they aren't paid well.

Excellent Service. Very nice. Super communication and prompt. The driver was very knowledgeable and…read morehelpful.

I had a great experience with Grand Slam Towing! I was in an accident in June and Jerry, the owner,…read morewas so accommodating and helpful to me during a traumatic experience. He spoke to me and my sister at the scene of the accident and waited in the towing lot after he towed my car there so she and I could get my personal items out of my car. He helped get the spare tire out of the car for me and hauled it to my sister's car. In an age where people really don't care much about others, Jerry went above and beyond his duty early that morning to help us out!! Lori Fellows

Very professional and knowledgeable and fast response time .low price and very trustworthy…read more awesome people to work with.

We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

-0 knowledge about mechanical issue, they charged me $50 for installation my break pad which I…read morebrought with me he took out the emergency brake piece and he through it in the trunk because he did not know what to do with it. I wanted to show him a Vedic how to install it he ignored me completely. They need to reimburse me back my money which should not have charge me a penny.

My husband and I were traveling through the area headed from NY to NC when we had a mechanical…read moreissue that left us stranded. We called and a very nice gentleman told us there was no one in the shop today given that is was Sunday afternoon but that he would see if he could reach someone to assist us. He advised he would call us right back. He did and within 20 minutes we had two very nice guys there helping to get us back on the road. Very thankful for them taking the time on their day off to come out and get us back underway

Date of Service: August 29, 2025. Can't say enough nice…read morethings about Pike's Garage and specifically, Chavez Spencer. 5 stars and beyond! Best mechanical repair service I've ever experienced and I've been a car owner for 40 years. Chavez saved my sanity. So polite, honest, respectful, timely and fair. He worked through lunch on a Saturday afternoon to help me out. Love this guy!! Thank you, Chavez!!! Elizabeth Blevins

I was worried about what appeared to be a leak in my car, and it was a holiday. So, I decided to…read morecall Pike's just to see if they were in. Not only were then in, they saw me within 1/2 hour! They were so courteous and kind! They had the issue diagnosed and taken care of very shortly! I highly recommend them!!

Brian does the best alignments around , besides very comprehensive repairs. Reasonable rates. Vey…read moreprofessional service. But he stays booked up most of the time.

Awful experience! I work til 5pm and dropped the vehicle off on lunch. I was told someone is in…read morethere every evening until dark. A co-worker dropped me off at 5:30pm to pick up my vehicle and nobody was there! The guy who runs the wrecker service was there but said he had nothing to do with the alignment shop and couldnt unlock the gate for me to get my car out. He told me his buddy would be there any min and could help me out. However, an hour later that guy hadnt showed up and the wrecker guy had left too. So there I sat stranded! I finally made a few calls and found out the owners name and phone number. I got ahold of him and he told me someone would come "release" my car. So an hour and a half later I finally got my ride, and guess who came to release my car? Yep, the wrecker guy I talked to in the beginning who said he had nothing to do with that part of the business. I was furious! What lousey poor customer service. This place is a joke, dont waste your time or money supporting a business with such poor regard for their customers!

While visiting my dad, he was in need of a new set of tires. After calling around to a couple of…read moreplaces I called this, still family owned Thompson Tire and boy I'm glad I did! If you're ever in the area and in need of tires, PLEASE stop here and meet Bill, the owner. The honest service provided was second to none. Also while you're here, ask Bill to give you the history that makes Marion what it is. Again, I'm glad we came here, especially to support a local, family owned business. - and the price was just right, nothing upsold that wasn't needed.

Great family run business. They treat you like a friend and service their customers professionally.read more