Earwax removal - Very bad service, Please visit some other clinic. They will just briefly check…read moreyour ears and will never do any alternate method to remove the earwax claiming that it is dry and will need to be soaked.

I am from the U.S. (WV to be specific) and was traveling recently to the Canadian Rockies for…read morehiking and sightseeing. While at the airport in the states getting ready to fly to Calgary, I lost my hearing aid tip and couldn't find it anywhere. We looked all over where I had been and taken my hearing aid out, but with no luck. Obviously none of the airport stories had any replacements of any kind, and I didn't pack any. I determined that we could stop at a hearing aid place in Calgary the next day, and so I did some research to figure out which one was closest to our route. The first place we stopped at was supposed to sell my brand of hearing aid (Widex), but they were closed. We moved on and found this place! Immediately upon entering I was greeted with caring smiles, friendly staff, and home-like hospitality from Kendra, Barb, and Judy. Not only were they able to find workable hearing aid tips for me, they also pulled the old one out of my ear! I had no idea it was still in there. Though the silicone tip of a hearing aid is an inexpensive fix, it can really mess up a trip if you find yourself without one. These lovely ladies at the Hearing Loss Clinic (Kendra, Barb, and Judy) helped save this trip for me, and they did it all with a smile on their face and a wonderfully friendly attitude.

My doctor recommended Bow River Hearing to help me find out the reason I'd recently developed…read moretinnitus. I went yesterday and it was my first ever hearing assessment. Margaret Tsang, a total sweetheart, conducted the assessment. I felt bad for her because the clinic secretary was away for the day and I was the first appointment, so she had get the office up and running and find new client intake forms, etc. The office is nice with beautiful views of the river. They even have tea and snacks in the waiting area. I found the entire assessment process really interesting and Margaret took time to answer extra questions I had which were unrelated to me. Margaret even looked up info and offered resources. She did a great job of explaining my tinnitus and other weird things going on with my right ear. By the time I left, I was relieved that I wasn't broken and there was a legit cause for what is going on. I was given a copy of my results to take home. This clinic is easy to find but if you want to park in the lot, you have to pay. I found free parking two blocks away.

I stumbled on BRH one day and am very glad I did! I met with Lacey for my appointment this…read moremorning. She's thoughtful, thorough and made me feel at ease as we determined whether I require assistance with my hearing (or whether I'm just not quite paying attention sometimes?) The process is easy and informative and I walked away with a sense of how important this is to all of us. The service is great and the people are genuinely friendly.

When our former audiologist ceased doing business Dianne Fennell Audiology took over with ease and…read moreflow and remarkable follow up. They created a safe and world class experience for my dad.

impressive care and service not often found in medical practices…read more From front staff to medical I received timely, professional care. Highly recommend Hearing Loss Center. Elizabeth was persistent in her treatments and ultimately facilitated resolution by Dr Euna Hwang at Chinook ENT. My sincere thank you!

I was shocked to wake up with sudden hearing loss in September 2025. Over the following weeks, I…read morewent to two of the Hearing Loss Clinics and was amazed at the service at both locations. In particular, Brianna Rhodes at the University location was very professional, compassionate and supportive. 100% recommend.

Dr Marck is amazing. He is a doctor that tells it like it is and even had a great sense of humour…read more I had a stapedectomy 2 weeks ago and the results are truly amazing. I have heard things I haven't heard in years .... I have a new lease on life and I owe it to him and his amazing work .... I have only had 1 ear done and will be getting the other ear done in a year. All of his staff are so friendly and easy to talk to it sure put me at ease about the whole thing. If you need an ear nose and throat doctor look no further and ignore any bad reviews his work is Amazing .... 1 week after surgery and I was hearing above the normal range!!!

Today was my first visit through a referral for his sports med expertise…read more He was knowledgeable, good bedside manner The student doctor who questioned me at beginning was Nice, thorough. They are a teaching facility as well. I would certainly recommend.

Dr. Babins was very attentive to my situation and discussed the possibilities of my diagnosis as it…read morewas a complex case. He didn't want to rush my referral to the surgeon in the event that it could be resolved without surgery. Once it was apparent that surgery was needed he was prompt to ensure a surgeon saw me in a timely fashion. He had residents in with him each time I had an appointment, they are learning from the best! I highly recommend Dr. Babins and his office.

Problem with purchased item resolved. Very pleased with…read morephysio for both of us. Convenient location and excellent facility.

I have been going to this clinic for years and am impressed every time I go. The staff are very…read moreknowledgeable and will work with each other on each client's therapy needs. The front desk team are so friendly and accommodating - greeting everyone by name and sorting out anything you need. Love this place and can't recommend it enough!

Avoid calling the central booking line to schedule your exams--it can result in very long wait…read moretimes. Instead, go directly to the Canada Diagnostic Centre at Pacific Place and explain your urgent situation in person. They were incredibly helpful and managed to find me a cancellation spot twice on the same day. I really appreciate their support during a very urgent time for me. Thank you!

This diagnostic centre is exceptional.staff takes great care of client.Very professional and…read morerespectful.