My doctor recommended Bow River Hearing to help me find out the reason I'd recently developed…read moretinnitus. I went yesterday and it was my first ever hearing assessment. Margaret Tsang, a total sweetheart, conducted the assessment. I felt bad for her because the clinic secretary was away for the day and I was the first appointment, so she had get the office up and running and find new client intake forms, etc. The office is nice with beautiful views of the river. They even have tea and snacks in the waiting area. I found the entire assessment process really interesting and Margaret took time to answer extra questions I had which were unrelated to me. Margaret even looked up info and offered resources. She did a great job of explaining my tinnitus and other weird things going on with my right ear. By the time I left, I was relieved that I wasn't broken and there was a legit cause for what is going on. I was given a copy of my results to take home. This clinic is easy to find but if you want to park in the lot, you have to pay. I found free parking two blocks away.

I stumbled on BRH one day and am very glad I did! I met with Lacey for my appointment this…read moremorning. She's thoughtful, thorough and made me feel at ease as we determined whether I require assistance with my hearing (or whether I'm just not quite paying attention sometimes?) The process is easy and informative and I walked away with a sense of how important this is to all of us. The service is great and the people are genuinely friendly.

impressive care and service not often found in medical practices…read more From front staff to medical I received timely, professional care. Highly recommend Hearing Loss Center. Elizabeth was persistent in her treatments and ultimately facilitated resolution by Dr Euna Hwang at Chinook ENT. My sincere thank you!

I was shocked to wake up with sudden hearing loss in September 2025. Over the following weeks, I…read morewent to two of the Hearing Loss Clinics and was amazed at the service at both locations. In particular, Brianna Rhodes at the University location was very professional, compassionate and supportive. 100% recommend.

I had a hearing test at the Airdrie locatio nand the Hearing Instrument Specialist was…read moreprofessional, knowledgeable and very friendly. The office space is clean and comfortable. I highly recommend this business.

Lucy, Helena and Brook were exceptionally friendly, kind and helpful. Great for elderly Chinese…read morepeople. Highly recommend!

I got my first glasses here. The ladies that works here have been super patient and was willing to…read moreanswer every dumb question that I have. I've gone back to them from time to time and helped me adjust my glasses until it has been perfectly comfortable for me. They also helped me save some money with their discount! Highly recommended!

I am so happy with my new glasses from Lens Save--not only can I finally see my workstation…read moreclearly, but the lens quality is superb, the frames are comfortable to wear, and I finally have confidence that they won't snap like the ones from the competitor. I originally bought glasses from a local competitor, and the frames kept snapping--five pairs in total, most within days. They even let me switch to different frames at no cost, but those snapped the next day as well. The lenses also weren't built correctly for my Rx, and I kept thinking the issue was me. The staff there were kind, but after so many failed attempts, I had to walk away. A second opinion confirmed that the lenses were poorly shaped, causing stress fractures in every frame. I went to Lens Save Express, where I've shopped in the past, and shared my experience. I bought an Armani frame for the lenses, but it snapped the next day too. Instead of brushing it off, they investigated thoroughly. Their lens specialist confirmed the lenses were the real problem and offered to replace them for free. The new glasses--progressive lenses with beautiful frames--fit perfectly, feel great to wear, and have held up without any issues. The customer service, patience, and kindness I received at Lens Save were outstanding. I highly recommend them and am truly grateful for the care they took to make everything right.

When our former audiologist ceased doing business Dianne Fennell Audiology took over with ease and…read moreflow and remarkable follow up. They created a safe and world class experience for my dad.

Libby at deerfoot city fixed my sunglasses while i waited, absolutely thrilled she got them back…read morelike new!! A big thank you, excellent customer service

Ray-Ban released a Ferrari aviator collaboration and as a Ferrari fan I had to add them to my…read morecollection. I purchased these from LensCrafters Southcentre Mall location. The sunglasses should have come in a commemorative box along side a Ferrari monogrammed cleaning cloth. When my pair arrived I was disappointed that these items were not included as I was handed only the sunglasses. When I expressed my desire to have the retail box I was belittled and ushered out of the store. A staff member assured me that they would source one out but of course that never happened. I cannot recommend Lenscrafters Southcentre Mall location.

Earwax removal - Very bad service, Please visit some other clinic. They will just briefly check…read moreyour ears and will never do any alternate method to remove the earwax claiming that it is dry and will need to be soaked.

I am from the U.S. (WV to be specific) and was traveling recently to the Canadian Rockies for…read morehiking and sightseeing. While at the airport in the states getting ready to fly to Calgary, I lost my hearing aid tip and couldn't find it anywhere. We looked all over where I had been and taken my hearing aid out, but with no luck. Obviously none of the airport stories had any replacements of any kind, and I didn't pack any. I determined that we could stop at a hearing aid place in Calgary the next day, and so I did some research to figure out which one was closest to our route. The first place we stopped at was supposed to sell my brand of hearing aid (Widex), but they were closed. We moved on and found this place! Immediately upon entering I was greeted with caring smiles, friendly staff, and home-like hospitality from Kendra, Barb, and Judy. Not only were they able to find workable hearing aid tips for me, they also pulled the old one out of my ear! I had no idea it was still in there. Though the silicone tip of a hearing aid is an inexpensive fix, it can really mess up a trip if you find yourself without one. These lovely ladies at the Hearing Loss Clinic (Kendra, Barb, and Judy) helped save this trip for me, and they did it all with a smile on their face and a wonderfully friendly attitude.

I was spending hours searching online and looking for this obsolete model. I made many inquiries…read morewith difference stores online. PlusMa storeowner was able to order from Rayban for me and was in touch with me along the way to answer my questions and show me photos before shipping. Very responsive, knowledgeable, and friendly service. Would not hesitate to recommend this shop if you're looking for great customer experience.

Plus ma eyewear has great customer service!! They have a great selection of style for every…read moredifferent personality and for every different person. They have all kinds of brand names like Gucci, Burberry, Marc Jacobs, and Versace. They also have unique brands coming from Japan etc. I would definitely recommend my friends and family to this eyewear company!!!