My check engine light came on so naturally I went to get it checked. The gentleman handed me to the…read moretool and said "I'm going to tell you what to do." Then he just says "plug this in under your steering wheel, it's somewhere under there"..... I asked him if this is not just something they are supposed to do, and he said because of COVID they no longer go into people's cars. While I understand the caution, this should be something you disclose when the customer FIRST inquires about the check engine light. Then actually be helpful with your instructions. Needless to say, his less than helpful demeanor caused me to hand the device back to him and leave. If you're so concerned about Covid, then at least follow proper sanitizing protocols.

Shelly knows her stuff! Very friendly and knowledgeable. Definitely recommend giving them a visit…read morefor any auto related questions or problems.

if you need hard to find parts for late model cars this is the place to go pricing is very fair,…read morebest salvage yard for vintage Japanese cars or Volkswagens in the Houston area the owners Gary & Kimberly are always very helpful time and time again with sourcing hard to find parts for my vintage Hondas and vw's I own. The negative reviews listed do not accurately reflect the business at all and mainly just show people unhappy with pricing and the fact their lowball offers are not being accepted. People must understand as these cars get older and more scarce parts are harder to find and will increase in value, that being said body panels on 20+ year old vehicles will not be in showroom new condition and will almost all need some type of repairs.

Firm on ripping off any customers. Tried to sell me a damaged NA Miata door for 250, cash only and…read morethen wanted me to pay additional tax. In any attempt to haggle they become hostile and will refuse to sell the item. Would leave 0 stars if I could.

Big shout out to Sean M. (manager) at the Long Point location of Autozone. I had a very unusual…read moresituation with a purchase made at an Autozone in another state. Sean was very professional, listened closely to my situation, reviewed the facts, and offered a solution that totally resolved my issue. This was a first class example of positive, common sense customer service. It was the kind of interaction that fortifies customer loyalty to the Autozone brand and to this store in particular. Thank you!!!

I stopped by today needing a taillight replacement but had no idea which bulb to get. David helped…read moreme find the exact one I needed in seconds. Before I even purchased it, he took the time to check which light was out to make sure I was getting the right one. I asked if they had anyone who could help with the install (not knowing if they sell parts) he immediately offered to help, explaining that it was a quick + simple process. Not only did David replace the bulb for me - he also walked me through each step so I could learn how to do it myself in the future. That level of customer service is rare, and I truly appreciate his patience and expertise. Thanks to him, I left not only with a working taillight but also with new & valuable knowledge. If you're looking for an AutoZone with helpful, knowledgeable employees who go above and beyond, this is the place. I'll definitely be recommending this location to others!

ARMON! Thank you for making a day that was going bad turn into a good day! Thanks for fixing my…read morebattery issue. So professional and fast!

I needed oil and a filter for my Chevy Impala 2015. Jeremy, the tech, looked up the right oil and…read morefilter. He was very patient and explained the pricing in detail. When all finished he offered to carry everything out to my car. That was so sensitive of him seeing that I was using a cane. He told the other customers that he would be right back. No English and only Spanish no problem. He also signed me up with their reward card and in the process discovered another name on my account. smh. I will definitely be back and a super shout out to JEREMY!!

Place an online order for full suspension on my Chevy van parts arrived extremely fast however…read morebeware picking up items from the employee CICI Comes off extremely hostile if you are not familiar with terminology while picking up items and does not seem to be too interested in helping you figure it out either.. she is the assistant manager on top of that ! Had a brief banter back-and-forth at the register while the manager JUAN literally stood by and watch said he would take action after the situation why he never stepped in is beyond me other than the staff there you will get what you need just be quick about it..

Friendly employees who provide excellent service. I had windshield wipers swapped out in minutes.read more

I went in looking for a part and someone named Jose was a manager highly rude and smelt like…read morealcohol and when I was asking for help he barely knew anything about the part I was as looking for went to another store and they helped me better than this one

Staff was lazy and didn't want to help replace my battery. I would not recommend going there.read more

This business was recommended by the dealership that we use who did not do hitch installs; it is a…read morebit out of the way in a not-so-great area of town but the service was fine, hitch installs came out cheaper than at another dealership, and although the shop setup is a bit unprofessional looking in the back, they got the install completed within the hour.

Just no. There's got to be another company in town and put a hitch on any vehicle... The fact is,…read morethese people were fantastic while they were making the sale, once the sale was made, it seemed to shift, and the customer service went downhill. The customer lounge is nice and it better be because the wait was lengthy, four hours. When I got my vehicle back the first time, immediately upon trying to drive away, there was a rubbing noise. Four people had to look at my vehicle to solve the rubbing noise, and he finally determined that the wiring was routed incorrectly, speaking of, the one connection that they make in the hood at the battery was crimped very poorly . I'm glad I got a hitch, but I would be happier to never return to this location. If you can go somewhere else, I would advise exactly that.

Came in to get a transmission leak fixed, was told it was an axle leak not transmission so he…read moredidn't fix the transmission leak. Mechanic "fixed" the axle leak however it is not fixed. Went back to address the situation due to warranty and the shop was closed up and still has never opened back up again. He literally robbed us of our money and closed up shop. Documents say there's a warranty but we can't even get ahold of the shop. We're from the bastrop area and relocated to houston so to trust a bastrop mechanic and get robbed here in houston by one too is very unfortunate. Looking into legal remedies because we definitely were scammed.

I popped into Harting Automotive as my tire pressure for all tires were low. The gentleman that was…read moreworking was very nice and helped me out immediately. Service was quick and he didn't charge me for adding air to my tires at all. Any other car needs I have I'll be sure to go here!

Horrible. Needed assistance to change the battery, told me they could not assist because they…read moredidn't want to be held liable for anything.. excuse me? I see a few customers out front who is getting assistance with the same issue. Be consistent. Any other AutoZone locations would have assisted.

I've came here for multiple times for my car and everytime I've had good service and great prices I…read morewill definitely recommend and be coming back to this auto zone for more items to do due with my car

I give two stars because the wait time is ridiculous especially when busy.I think this is due to…read moreinexperience or something.

This is the closest auto parts store to my work, so I will probably start coming here more often. I…read moreneed to pick up some carburetor cleaner and a funnel and found both items with no problem. They were even having a sell on the carb cleaner so that was good. There were plenty of employees behind the counter and I was able to check right out once I had my items. No issues with finding what I needed or getting out quickly.