Harley actually waited on me and was very nice and super helpful. Within :30 minutes I was in and out and found clothing you don't find just anywhere. True Italian menswear is hard to find. And he was having a 60 percent off site sale as well Thanks for everything my friend. A great sport coat dinner jacket and two pairs of twill slacks. He has top notch service, quality and knowledge on what's what. Go there and make your money count. read more

I will start that my sales person did a great job and that is worth 2 stars (I guess). I purchased 2 sport coats and 2 dress shirts. Was told it would take a week for the alterations. That wasn't a problem even though the person to checkout right in front of me was told his suit alterations would be done within 2 days (he was a VIP customer & I was a first time client) ok I get it. I gave the alterations an extra day and drove over 40 miles to pick up the clothes. After not finding my order the owner went to check with the alterations person. He came out and told me they weren't ready and didn't say when they would be. I expressed that I was told I could pick up my order on Tuesday the 25th and it is now Wednesday afternoon? Again zero information of when a "Non-VIP Customer" could pick-up their clothes. The owners resolve was to refund my money! Not I apologize and will get right on it. No I got the covid excuse of why they couldn't call me to let me know it would be delayed and when I could expect to pick up my clothes. Needless to say I accepted the refund and initially was charged again for the order and the owner had a staff member correct the error to the error. I understand that the options for high end clothing is minimal at best in Tyler and Harley's doesn't need new clients to shop in their store. So, old money this store caters to you as your alterations can be completed within one to two days. For the rest of us willing to pay top dollar for clothing well good luck. read more

I was in a wedding for my brother this weekend. Just some of the details they messed up: me and my two brothers both bought tuxes for this and future weddings and all three of us had buttons pop off (mine happened when getting the ring out at the ceremony). All 8 groomsmen ordered the same tux and he said it would all be $125 or lower but charged them all different prices ranging from $140 to $175. One pair of suspenders were children's and couldn't be used, one pair of pants was messed up, two of the shirts were too short. They had cancelled one order without us knowing, they had put one of our orders on another wedding party. They didn't hem the bride's father's jacket sleeves and we had to use tape. Even when the bride went to go check on things multiple times there were other people in the shop absolutely irate with the owner for messing things up so it wasn't just our party. The tux shop is unfortunately connected with Harley's suit shop. I say unfortunately because I give Harley's 5 stars and our family has known and used them for years. That's why we used the tux shop. But they are in no way affiliated with the Tux Shop. Harley's is great but we were very unhappy with the service we received from The Tux Shop. read more

Classy place to rent a tux and the owner is a cool guy! I only rent tuxes here when I'm in Texas. read more

Harley's - Beautiful showroom! - Formal Wear Near Me - Tyler, Texas

What can i say about this place! The owner is a lifesaver! The other tux place in Tyler after getting the business of our entire wedding party, could not figure out the grooms tuxedo! Mainly me! I walked into the tux shop and was shown what a true professional is like! I was fitted ,altered and made to look great in 1 day! I so appreciate how you made my Bride Happy! read more

Definitely the best place in Tyler to shop for high end and up to date men's wear. We can always find a great gift for dad here. It's not cheap, but it's worth it. read more

Hands down best men's store in Tyler. Great sales staff.

I live in Austin and now buy all my suits, dress shirts and dress pants from Harley's. They carry all the top brands that I was buying at Nordstrom. They take the time to get to know you and are very helpful. I needed alterations on some of the pants and they came out perfect! I will be headed up there in a few weeks to do some winter shopping. read more

I was just escorted out of this store by the police...REALLY? The first week of April 2012, the groom and his 8 guys were measured for suits they were going to purchase for the October 6, 2012 wedding. The suits were not ordered in a timely manor and arrived 2 weeks before the wedding. Being a slim fit suit they did not fit most of the groomsmen. No problem, we would reorder in larger sizes. Monday before the wedding the new order came in with only 3 suits fitting properly. Soooo, we decided to rent tuxes instead! I went to pick up my sons tux (brother of the bride) and his tux order had been canceled...again, REALLY? With that we were told they would overnight my sons tux along with a different jacket for the groom because his didn't fit either. At this point, I (mother of the bride) did tell Shawn (Manager), "I am done and need some compensation for your mistakes". He said he would pick the tux and grooms jacket up from Fed Ex the morning of the wedding and deliver it to the church. NOPE, at 12:30 my son was picking up his tux at The Tux Shop for the 4:00 wedding. Shewwww...Thankfully it fit! I thank them for that. Back to the police story: After multiple phone calls and several NON-RETURNED phone calls, I went to The Tux Shop for a refund. I explained (AGAIN) my disappointment in their professionalism, courtesy, or ownership of mistakes they made. Then Shawn tried bargaining with a lesser refund amount and I refused. He asked (yelled) for me to get out of his shop. I refused to leave without a fair refund amount and I just sat down. So, he called the police! Hmmm....where did this go wrong? I will not apologize for standing my ground and expecting professional and courteous service (that had been paid for). I will however apologize to the officers for wasting their time. Not once in any of this LONG ordeal of 'mistakes' did I ever get an apology from Shawn or The Tux Shop owner. It was always someone else's fault. As a business manager myself with employees as well as clients. I hope I am never accused of being disrespectful to anyone who enters my door. I have never used The Tux Shop on Old Bullard Road, Tyler, Texas and will NEVER enter their doors again. read more

I would not waste my time with this store. My fiance went in looking for a vest for a formal dinner and was told he was in the wrong place. The man behind the counter was very short with him and rude. He refused to help him or point him in the right direction. We hill happily spend our money elsewhere. I would recommend Mens Warehouse instead. The gentlemen there were very polite, informative, and eager to help. read more