Overall a great experience, timely professional and excellent with fitting and accessories…read more Will definitely use again

What Great Customer Service. Our grandson is "Ultra" thin and it was difficult to find anything to…read morebuy for him that would fit. We decided to "try" to rent something, on short notice. He called to inquire and he was assured he could be fitted. We walked in and in less than 30 minutes he was outfitted with what he needed. It fit and he looked great! Thank you so much for caring about our needs and giving such great service!! Highly recommend this rental!!

We was looking for a tuxedo for my son's prom and the ladies there were really nice and help all…read moreour needs im very very please with this store.

Had to do it. Going to the ball in NOLA, Krewe of Endemeon…read more I don't keep one in the closet so I needed to rent a tux for the ball! We've used them before for Boo's wedding in NOLA 2 years ago. The advantage to using Al's is they have locations everywhere. You can designate where you want to pick it up and you can drop it off at any location, anywhere. Sarah was helpful and experienced. I needed the knowledge. I went by my bouy's Lonnie's and he was closed. Just as well with where I'm picking it up and dropping it off.

I never leave reviews. But i have to leave one for this disgusting place. Horrible service. Cheap…read morequality dresses. I asked to order a new dress and they gave me the same dress that i tried on (and i didnt make a big deal about it) i asked for it to be altered and oh god i got the dress back into pieces. Beads were out dress torn and i told them to refund me back for at least the alterations (i paid 500 total) and she refused to give me back more than 50. I had to pay double for new alterations at a different place (way more professional place) please save time and money dont go there. WORST PLACE.

Purchased a prom dress on a Thursday, but needed a 'special order' for different size. Was…read morerepeatedly told dress would arrive in 1-2 days max. My daughter contacted Spellbound that Saturday, Sunday and Monday to check status. One day they told her they had just opened 30 minutes prior and were too busy to check, the other two days they told her they would call her back. That failed to happen. The following Wednesday (way more than 1-2 day max time-frame), I called to inquire the status. Not only was the owner extremely rude, but she came up with every excuse while constantly over talking me as I asked questions. She told me she would call and check status and call me back with info. When she did call me back, very unprofessionally said it would be three days (so it would arrive the following Monday. This would be 8 days after purchasing. Also, if she had already ordered it like she said, and it takes three days, why would I need to wait another 3 days if she wasn't lying?! Also, take note, the shoes they sell look just like worn, used outdated relics. The owner has one thing on her mind, and that's your money. No wonder they only offer in-store credit, otherwise I would have bought anywhere but there.

I don't know if it's the store or Joseph a bank overall. I bought a belt that was mislabeled by 10…read moresizes. Salesman sold me maybe an old-fashioned jacket when I asked for fashion advice. They won't alter a suit I bought that's supposed to be altered for life. Their main customer service line was rude.

Good store. Emmanuel was very helpful. Had all I needed in a just a few minute…read more Thanks

Harley actually waited on me and was very nice and super helpful. Within :30 minutes I was in and…read moreout and found clothing you don't find just anywhere. True Italian menswear is hard to find. And he was having a 60 percent off site sale as well Thanks for everything my friend. A great sport coat dinner jacket and two pairs of twill slacks. He has top notch service, quality and knowledge on what's what. Go there and make your money count.

I will start that my sales person did a great job and that is worth 2 stars (I guess)…read more I purchased 2 sport coats and 2 dress shirts. Was told it would take a week for the alterations. That wasn't a problem even though the person to checkout right in front of me was told his suit alterations would be done within 2 days (he was a VIP customer & I was a first time client) ok I get it. I gave the alterations an extra day and drove over 40 miles to pick up the clothes. After not finding my order the owner went to check with the alterations person. He came out and told me they weren't ready and didn't say when they would be. I expressed that I was told I could pick up my order on Tuesday the 25th and it is now Wednesday afternoon? Again zero information of when a "Non-VIP Customer" could pick-up their clothes. The owners resolve was to refund my money! Not I apologize and will get right on it. No I got the covid excuse of why they couldn't call me to let me know it would be delayed and when I could expect to pick up my clothes. Needless to say I accepted the refund and initially was charged again for the order and the owner had a staff member correct the error to the error. I understand that the options for high end clothing is minimal at best in Tyler and Harley's doesn't need new clients to shop in their store. So, old money this store caters to you as your alterations can be completed within one to two days. For the rest of us willing to pay top dollar for clothing well good luck.

Growing up, before any vacation, my parents would always get my brother and me a Racquet & Jog…read moreshirt. It was how we showed we were from Tyler, Texas. Everyone in Tyler had one, and it was like the official branding of the city for some time. While visiting the City of Tyler, we stopped at Racquet & Jog so my girlfriend and I could get a shirt for ourselves. She remembered how, back in high school, all the girls would visit Austin in the summer and get a Tyler's shirt. Now she's a true originator with a Racquet & Jog tee. They have recently remodeled the space since the last time I was in Tyler, and it is huge now. There are so many great brands to shop from, including Patagonia, Anthropologie, Vuori, Howler Brothers, and more. Plus, they have a great selection of shoes and other equipment. If you've been to a Tyler's in Austin, it's identical in concept, but we call it Racquet & Jog in the 903. RIYL: athletic and lifestyle wear

We have been so pleased with our Tyler Racquet and Jog store! The employees are friendly and…read morehelpful. We needed HOKA shoes per our podiatrist and a young man assisted us in getting what we needed. I didn't get his name but we shopped after our shoe purchase. A young lady named Avery F helped us find 2 other items because we don't know current styles as well for a birthday gift. We were thankful for her help. We even found a sale on one item making it a better value!!

With it being the holiday season you would think the store would be a mess but things are still…read morevery organized and the sales are really good.

Good: the restrooms were clean. Clothes are ok.. i like…read moreThey have LC brand. Bad:sales rep were lil rude and keep staring at me like if i had something wrong , not even a thank u at check out. So-so: the clearance section was a mess. Prices are high. Store looks somewhat out dated..