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    Harley Davidson Motor

    2.9 (26 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    S & G Custom Cycles

    S & G Custom Cycles

    (5 reviews)

    DO NOT, I repeat, DO NOT TAKE YOUR MOTORCYCLE TO THIS SHOP FOR REPAIR…read more If I could give this shop a zero star rating I would. I have never experienced such poor customer service in my life. First of all, they make you sign a document before they even look at your motorcycle which basically covers them from any legal repercussions. Then, they won't give you an estimate on your repair bill. For the work I needed done, I called around to a few different Harley dealers and all of them said the job should be billed around 2.5 to 3 hours labor. When they finally call me back, they slap me with a bill for 8 hours labor. Mind you, a cam and adjustable push rod job is only 6 hours labor at a dealer and my job had nothing to do with any engine work nor should take 8 hours. They have no book rates and will charge "as long as it takes them to do the job". If you call and ask for a quote on something simple like an oil change or new tire installation, they won't give you a price. I have no problem paying a competent technician for his/her time. What I do have a problem with is not giving your customer an estimate and just doing the work anyways then slapping the customer with a huge bill. And the last thing... When I went to pickup my motorcycle, one of the employees got right up in my face and started scolding me because he got caught in the act of over charging labor via another shop who confronted him. Not cool. Please read the other horrible reviews of this shop and do not ignore them. You have been warned!

    I have known Sam for years and have sent many people to him with no issues. I've been in the HD…read morebusiness for over 20 years now and when it came time to find a obsolete part Sam was my first call. I read these other two reviews and there had to be more to it then what they posted. Keep Taking care of the old skool riders Sam, we all appreciate you and your team!

    Honda of Cool Springs - The fireblade I purchased from Mid Tenn Motorsports down the road.  Ask for Johnny, he knows track bikes.  Thanks so much Mid Tenn

    Honda of Cool Springs

    (19 reviews)

    I'll agree with what some are saying about being able to wander through pretty unnoticed, but I see…read morethat as minimal pressure. I've been in here a handful of times and it's about half and half, but if I've asked for help someone always did. Great parts department. Chris is the kind of guy you want to have running that area to make sure you're getting the right gear/parts for your situation. Seems like a top notch dealership, but the one time I inquired about service on a bike I bought used, they seemed to try to sell me a run of the mill package service "since they'd never seen it before" instead of just addressing the things my bike might need. Also this was being pushed onto me by some kid who didn't seem to know much about anything (I've worked in motorcycle shops for 7 years of my life). He seemed to be the only numbskull there, though, so that was promising. The chain on the bike that I bought had been neglected and he was also suggesting, "Well, if you're gonna do the chain, you should do the sprockets, too." My sprockets were fine. Early summer tire deal is a good deal.

    The workers appeared to be knowledgeable and nice enough. My issue was that i went to pick up my…read moreHonda (2400 miles on it with incredible paint job) and I found it with chopped grass stuck on the back fender - clearly put there by a weed wacker. The guys there washed it for me when i pointed it out. The fender was still wet when i drove it home. Once home and the bike was dried, i could see scratches on the back fender where the grass had been weed wacked onto it. I was able to get a detailer to work them out. Nothing deep, but still surface scratches and grass on a beautiful low mileage bike. They may be mechanically good but I wouldn't trust them again. If your bike has a nice paint job - i recommend you may want to look elsewhere. I know it was the landscapers who did the damage but still, if my bike is there i trust it should be safe.

    Harley Davidson Motor - motorcycledealers - Updated May 2026

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