Made it here from California! Meet Arron and he was a busy person with calls and the mechanics…read more Arron took the time to talk to me about my 2016 Road Glide build. Suggested TW777 cam, HPI 58mm throttle body and S&S 110 big bore kit. I enjoyed the tour of the shop and his build advise. Nice sales staff. Yeah picked up a shirt lol

Might be a good HD franchise dealer for a purchase, but not for service. This is my fourth time…read morehere, shame on me, but it's convenient. Parts,/service is not customer centric (maybe not all, my experience this morning) makes me wonder why they're still in business.). I won't get into the details but I called this morning, tire in stock.....in and out within an hour....The service counter laughed and said we'll do what we can do. The owner should be paying attention. He probably doesn't care....but they are not the only game in the area. Last visit for me. I've been riding HDs for 56 years. These wannabes should wake up to what they tell customers.

The workers appeared to be knowledgeable and nice enough. My issue was that i went to pick up my…read moreHonda (2400 miles on it with incredible paint job) and I found it with chopped grass stuck on the back fender - clearly put there by a weed wacker. The guys there washed it for me when i pointed it out. The fender was still wet when i drove it home. Once home and the bike was dried, i could see scratches on the back fender where the grass had been weed wacked onto it. I was able to get a detailer to work them out. Nothing deep, but still surface scratches and grass on a beautiful low mileage bike. They may be mechanically good but I wouldn't trust them again. If your bike has a nice paint job - i recommend you may want to look elsewhere. I know it was the landscapers who did the damage but still, if my bike is there i trust it should be safe.

Avoid Cool Spring Honda at all costs. Shop at Mid Tenn Motorsports down the road. Honest,…read morereliable people not trying to trick you.

One heck of a shop! I needed to find a shop that was willing and qualified to work on my EVO, as I…read moredidnt want to make the carb tuning worse. Muletown was willing and able to get the job done- and boy did they deliver in spades! Muletown tuned up both my bikes in a timely manner. Kept me informed the entire way, updated with progress throughout and all for a fair and reasonable price. Also the owner went out of his way to get the bikes to and from the shop- i was grateful, it meant a lot and really boosted the ole hell yea meter! Really glad I found them - I'll be taking my bikes to Muletown from here on out.

Cycle Authority is a hidden gem. The fellows at Auto Zone told me about the shop because I was…read morelooking for JASO oil that they didn't carry. Mark is a swell guy, and his wife rides too. He was really patient with me. I'm a girl. I drive a 50cc scooter. Most people would be condescending or worse, but Mark took the time to explain everything. These are folks who do what they love, and it really shows. As for you Dave W., most people who leave reviews are angry. No reviews is a good sign.

Have had several four wheelers and a few dirt bikes serviced here. They are always helpful, been…read moreable to repair anything I've brought them, and reasonable prices. Highly recommend.

I've had all of my services done with Shad! Got my bike raised to stock settings because it was…read morelowered when I bought it, also cleaned my carburetor, did the front brakes, replaced my Clutch cable, fluid flushes, oil changes, replaced my battery tray, added frame sliders, and the list goes on! Great mechanic, and stands behind his work!

Great mechanic! Very reasonable price, friendly, and very knowledgeable. Shad explained to me…read moreeverything that was going on with the bike and did a complete overview on everything, to make sure nothing was missed. He periodically gave me updates to let me know the work he was doing and timeline. He also immediately followed up to make sure everything smooth after I picked it up. Will definitely be using him in the future. Thanks again man!

My SUV was blowing white smoke, and I had no idea what the problem was or where to take the car. I…read morehad heard of Bennetts and always in a very positive manner. I am so glad I took the car there. Within a few hours they had diagnosed the issues and gave me both the upside and the downside to the required repairs. By the next day, I had a fully operational vehicle that had been properly repaired and at a cost that I was very comfortable with. The service is excellent. The guys are friendly and will provide their honest, detailed analysis of the job prior to any repairs. I could not be happier with the work done and won't look elsewhere for any service in the future. Thank you so much for

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

Somehow I feel like I get more than my share of nails in tires (a well known Realtor pitfall from…read moredriving new construction sites). Every time I drop by C & F tire for the type of service that makes people love where we live! In and out in 20 minutes (without an appointment). Thanks again!

I've been using Nick and Kelly for years. You will not find anyone as honest as this shop. They…read morewill explain everything in detail and even save you money where they can. Nick has tried to turn my payment away when a problem turned out to be a non-issue. If you like knowledge and honesty, you found the right place!

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.