****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

They stand behind the quality of their work, are very professional, and work hard to make their…read morecustomers happy.

I took my '73 El Camino in to have the carb tuned and breaks worked on. I was very impressed! They…read moredid exactly what I asked and took great care of my baby. Runs better than it ever has now! As an added bonus, the man at the front treated me with the same respect I'm sure he gives to every customer. As a woman, I really appreciated this. They were very honest and didn't try to upsell me on any other repairs. The price was also very fair. Just a tip, if you have a classic, you need to make an appointment a few weeks out. Hope this helps!

Had vacuum leak. Was told on phone $100 to test it. Then when dropped off truck girl told me $130…read more Charged me $210 for diagnosis. Told her I'm not happy I got 3 different quotes. She said she can change the papers wording if I liked. What would that change other than a few wirds. Didn't call to say anything till she told me had to replace multiple vacuum lines. Then told me it was $329 now. What they didn't know is I sprayed all my vacuum lines with flex seal last Friday. They replaced 2 hoses that were barely 9 inches long. I will be putting them in blast and taking them to court for the additional charge for diagnosis.

I can't say enough good things about Hayes Bros Auto Care staff. I was in town for a short time and…read moreneeded my vehicle checked out before traveling back home. Unfortunately on my way into town I had stopped at another mechanic who not only over-charged me, but misdiagnosed the problem too. At Hayes Bros, they squeezed me into their busy schedule and explained exactly what they would do to the vehicle and possible outcomes. They took really good care of me! It was such a relief to walk out of the door feeling confident and not spend a fortune. Thanks, guys.

From the owner: We are a family owned and operated business.read more

Rotated tires with alignment while I waited in their lobby. Easy access on Church Streetread more

Went to this location for rear brake issue. The gentleman was nice, and they said they would do a…read morefree inspection. Turns out had a bad caliper, so told will need rotors as well. When I was told $768, I thought, wow high, but things change over time. Not the case, each part 2 rotors, caliper were charged double O'Reilly cost, where the parts come from, so, invoice attached: also was charged labor per rotor 49.99. Then 99.99 labor for caliper, the standard brake pad cost cost is only thing close to legitimate. Caliper was doubled as well. I asked why so high, the gentleman said its to keep the lights on, its a new building, there are costs, so that we are for people that don't have a shop to refer to. Only reason I went was due to good reviews, worked with they years ago at old location. Service rep found me in the system. Unfortunately I was stuck, an inspection turned out to be mostly apart lol. These charges are ridiculous and bogus. I warn people to be aware in doing business at this location. There's a sign that mentions 17.9 % upcharge parts /supplies, no more than 29.99. That doesnt fit either. We'll see how this lifetime warranty works out.

LOOK OVER YOUR VEHICLE and check that they actually replaced the parts they are CHARGING you for…read morebefore you hand them any money!! I made the mistake of not checking. I will never make that mistake again nor will I EVER do business with this company ever again.

From the owner: Complete Automotive Restorations and Collision Repair Servicesread more

Kyle was amazing from the very beginning. I hired Kyle based on the fact that he provided a…read morereasonable estimate for the replacement of some O2 sensors for a 2006 Nissan frontier king cab that my son was driving. The error code that it was throwing was the O2 sensor but I wanted to validate and make sure. Kyle came out diagnosed the issue right away saying that unfortunately exhaust codes can be many different things and not necessarily just the O2 sensor so he ran multiple tests, smoke tests and found a number of different issues that he took care of along the way from valve covers and fuel sensors as well as replaced the up and downstream O2 sensors. This whole process took a couple of weeks as he needed to order parts and then retest based on the replacement of those parts, but that's pesky O2 error would not leave. Kyle must've come back to my house at at least 8 to 9 times over a six month period to try to solve this issue all along, not charging the additional time because the original diagnosis seemed to be very simple. I paid Kyle along the way for the parts and his labor, but he refused to continue to charge labor for coming out and retesting until the error was fixed despite sometimes the best mechanics can have reoccurring troubles and be stumped as to why codes keep throwing finally after approximately seven months of going back-and-forth with Kyle's schedule to come out and look at the truck. He replaced one side of a cat with a remanufactured version and the code finally cleared for good. I never heard from Kyle after that as I still owe him for that cat converter, but I can tell you right now that he is probably the best mobile mechanic in all of middle Tennessee that I've ever experienced despite his young age. He is a true man of integrity, character, and perseverance.

Kyle is a great guy. He was very upfront with me about what needed to be done what it would cost…read moreand then explaining everything he had done. I will use him when I need more work. DEFINITELY RECOMEND

Do Not do business with this place. It's all a scam I am now out $400 for parts that were never…read moresent. No way to contact them as all numbers are now disconnected and no longer responding to emails

Send 500$ Them...&They scammed me never shipped my order and started blocking my numbers and…read moreDisconnecting every time I call and I still haven't gotten a refund or have been able to talk to someone do not order from These scamming ass People!!!

My father in law used them and told us they did good work. Had wheel bearing and the brake work…read moredone. They did a great job and had a gave me a ride home. They were friendly and helpful.

The service is great as are the shuffle drivers Cynthia and Brian. And the mechanics helpful. Who…read morewants to spend $$ on a 20 year old vehicle? But ya gotta!! Better than a car payment?? Maybe. lol

I think I found a gem. It's a small shop, and I actually was able to talk with the owner. He seem…read moreto know what he was talking about, but never got too technical. That's what the mechanic are for. Anyways, I reached out to them via Yelp and scheduled an appointment. I was weary of auto shops. They tend to sell all kinds of services, but not this place. They asked what was wrong with my van. Based on my complaint/issue, they diagnosed the problem. After about 30 minutes, the mechanic came and talked to me and asked more questions. From what I've gathered cars are complicated, the mechanic needed more information before he was able to pinpoint the root cause of my issue. They fixed it. After taking delivery, I validated by driving for an hour or 50 miles. The codes never came back! I can pass my emissions test now. I will say this with confidence: They have earned my business! I will come again. Thanks!

Review DO NOT GET…read moreANY WORK DONE AT THIS PLACE. Let me be as direct and factual as possible. Here is why they are not a good business. - They were quick to take my nearly $1200 for an AC repair, but when it was finished, nothing had changed. Same exact problem. They were not excited to continue looking at my vehicle. Next is why: - They told me it could be up to two weeks before they could look at the problem, and I would need to leave the vehicle there in case something changed. I explained that this vehicle was how I made a living and could not afford to do that. - I asked, and tried to reason with them about this. Matt at the counter basically said he didn't care and everyone gets treated the same. Leave it or it won't get looked at. - I tried to work out a future date that I could schedule the work to be done to make right what they did not fix, and was promptly told again that they would NOT do that under any circumstances. Matt followed this up by saying a business next to him spends over $100k a year with them and they have to wait, why shouldn't I? - I further pushed to emphasize that I didn't have other vehicles to use like them and could we please schedule a time to fix what I paid for. Matt's response was "if you wanted to schedule when work gets done then you should have picked a large shop that does that. Here you just get in line and wait. - None of this was expressed to me initially and they had no problem taking my vehicle right away, but now that it isn't resolved, they will get to it whenever they can. - I even called ahead when I found the issue wasn't fixed and thought I set up an 'appointment' for Friday since I was told to bring it in Friday morning and leave it. The vehicle sat there all day and wasn't touched. That's when I got the 'we don't work weekends, but you'll need to leave it and maybe we look at it next week. Completely inconsiderate and disregard for their customers. So save yourself the frustration and a huge headache. Avoid these people at all costs. They do NOT have your best interest in mind and are not interested in any follow up work that's not a quick fix. Now I am stuck with a vehicle that has not been repaired and wasted money with them.~ Ken I.

We contacted Calvart's to do a pre-purchase inspection on a vehicle we plan on buying and they were…read morenothing short of professional, fast, and helpful! Will be back to use again for any mechanic needs. Thank you for all of your help!

From the owner: At Calvert’s Mobile Auto Repair LLC, we eliminate the hassle of traditional auto repair by bringing…read morethe shop to you. Founded by Robert Calvert, an NADC (Nashville Auto-Diesel College) graduate with over 15 years of hands-on experience, our company is built on a foundation of integrity, expertise, and customer satisfaction. We pride ourselves on delivering convenient, reliable, and high-quality service, ensuring your vehicle stays in peak condition with minimal disruption to your day.