Donnie Logue painted GMC Sierra truck that appears as a piece of art - absolutely beautiful. He is…read moretop-grade body shop manager in Rutherford County, and I am so pleased with his services on family vehicles. He is fair and honorable and provided top-grade results. Jimmy Pogue is equally wonderful and a winner in this vocation. Grateful.

I had high hopes with the reviews and thought I would be able to avoid the front office lady after…read moreseeing that she isn't very helpful. Unfortunately, after several pleasant experiences speaking with Donnie, I had to interact with the front office lady. After going back and forth with her there is just no possible way to feel comfortable having them work on my car.

Solid group of guys, good customer service, can work on scratches and imperfections at your own…read morehome.

I was quite skeptical of having a mobile detail - I typically go to a shop 2x annually…read more Andy reached out, gave a great presentation of the options available and recommended services based on pictures I'd sent. We agreed on the package for a full detail on my F150 and trailer which had been sitting for a few years. Andy arrived on schedule, performed a walk thru, covered what work would be done and got to it. He spent a full work days wash, shampooing, waxing, clay bar, and polishing both units. The results... freaking awesome! If I'm being fair - he exceeded my expectations and his professionalism was such a welcomed surprise. I'd definitely recommend and will be using the service again. The price was in line with quotes received from others. Service received: Exterior detail - large Interior detail - large RV wash and wax RV polish and seal L2 polish upgrade and refinish of exterior black trim. Great job Andy!!!

If I could give JW collision 10 stars I would. We are from Texas and visiting my parents in…read moreTennessee and we were involved in an accident . We were not able to find a rental and was a hour away from my parents and pretty much stranded. John was understanding and helped us get back on the road so I could make it to my parents. I can't express how much I appreciate the kindness that John an his crew showed my family and my dogs. I would 100% recommend anyone to go to this shop before any other place.

We were directed to this shop from CarMax recently as a third party shop who could work our car in…read moresince CarMax's service shop was backed up. I had taken a car there a few years back and had a great experience so we chose to go here with our 2021 Ford Explorer. We didn't know that the company had changed ownership since getting my car worked on here and we had the absolute worst experience ever. The employees here have the worst communication ever and no one seemed to care that we were out a car for an entire month. We dropped off our vehicle on September 11th and JUST picked it up Monday October 16th. The issue was never fixed and we had to pay $800 because according to CarMax the shop didn't work the claim correctly and they could do nothing about it. Our car has the Max Care Bumper to Bumper warranty so the fact they directed us to a shop that doesn't know how to process claims and use the warranty correctly and left us paying $800 for our still broken car doesn't make sense to us still. The shop has the worst customer service and communication ever. We had to constantly call them to get any updates or information and of course only one person, Danny, knew anything about our car. He would give us info that they were waiting on a computer to be able to diagnose the issue and we understood that some things just take time to figure out. However, we were constantly told it would hopefully be done by the end of the week, every time we called for an update. If they couldn't figure it out they should have been honest so we could get it to another shop who had the technicians and technology to get it figured out. Danny was also so difficult to get a hold of. I spoke to him finally on October 9th, he said he'd call by the end of day with an update as the technician was supposed to look at it that afternoon and he never called. My boyfriend followed up two days later and Danny was off that day, the owners were unavailable, and no one in the entire shop knew anything about the status of our car. That was on October 13th, a full month after we dropped it off. The fact that no one had an answer or knew ANYTHING at that point was infuriating. We are BEYOND frustrated with this shop and don't want anyone to experience what we've had to go through. This shop lacks basic customer service and communication skills and our car is still not fixed! Think twice before bringing your car here, if I could give zero stars I would.

Our Subaru Forester looks and feels new again! Viante's attention to detail is top notch. He is…read moresuper professional and the price was astoundingly reasonable! We plan to take advantage of his lower priced maintenance plan going forward.

Loved the wonderfully clean, great smelling car-leather cleaned, carpets done, all those little…read morecrook and crannies cleaned out. Great job and really nice guys too.

When you see Bentleys and super cars being serviced in the bays, you know they are the best…read more My getto car got the same treatment as the "big guys" and it didn't cost one dime more than the francise joint down the street had my car twice and still couldn't get it right. From now on this is my go to first and only place.

My son had work done quoted $1500 turned into an extra 500 for some BS, upcharged I'm positive. You…read morehave been Warned. Try Star Nashville.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

I had a fantastic experience, And save some money, Dealing with this company, And Reagan great guy.read more

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.

This is an amazing business. Steve is the owner and he's a really great guy. Typically when you…read moretake your car in for repairs you brace for impact. If you're like me you are worried about how many repairs your vehicle will need, or how expensive it might be. Not with Steve, soft landing when he told me the price. He's genuine, down to earth and an all around solid guy. I would absolutely recommend anyone to him for work on their vehicle. I definitely made a new friend today. I had a very refreshing experience working with Steve and I'm confident that you will as well. Give him a call today.

Steve does amazing work and a fast turn around time. He replaced my 2013 Range Rover headliner with…read morea new one. Turned out great. He is a great guy and knowledgeable about what needs to be done at a very reasonable price. Check him out! Many thanks