Upon walking in, we were greeted by an older gentleman who seemed to be headed en route to handle his own business. He stopped, grabbed the door for my family and asked if we had been helped by anyone. We told him "no" and mentioned we had just arrived. He immediately went searching for a salesperson to assist us. Kim Nichols came out and was a very warm and friendly personality. She was incredible every step of the way with answering all of our questions and ensuring we felt heard throughout the process. The entire staff was very friendly with us and our middle school aged sons. Repeatedly checking in to make sure they were loaded up on snacks and drinks. Although we were there for several hours (which is par for the course with buying), it felt like a nice visit to a family member's house. Was as pleasurable as a car buying experience could be. Will definitely be recommending people go see Kim at Hardy. read more

As always, amazing service from Hardy! Tabby was amazing and couldn't have asked for a better experience. Booked my appointment and from there it was smooth sailing. I have a 2008 Pontiac Solstice GXP who needed key fobs and tpms reprogrammed. Everything was completed at a fair price and in a timely manner, as promised! Tabby was right in that their service was so great I would t want to take this car anywhere else. Highly recommend. Thank you again!! read more

Hardy Chevrolet GMC - 2008 Pontiac Solstice GXP - Auto Repair Near Me - Dallas, Georgia

Horrible sales people.. Don't return calls or text messages. I don't believe in begging dealerships to sell me a truck. Web site clearly says 10k **Discount available to everyone, but they won't give you this unless you finance with them for 7.9 to 9% with GM. So this very misleading. Explained I'll just refinance and get my 4.5% at my bank but they don't want to deal with me because I won't agree to keep the loan for 6 months. Basically just hung up on me.. Rude, and Scummy business tactics. read more

This is by far the worst dealership I've ever been to especially the service department. I took my wife's car in for just a simple oil change which was scheduled by the way. I perform all maintenance on our cars except the oil changes because if we sell it shows maintenance history for oil changes. That being said they kept me there for 4 hours trying to scam me into purchasing replacement parts that were already brand new and had been replaced already. One example was the battery, it was only a month old and from that point I knew they were going to keep trying to scam. Another scam they tried was charging me for a tire rotation on a Camaro which the front tires are smaller than the rear which is offset so they had to give me my money back for that and they gave me hard to about that which I would call stealing when you take money and not want to give it back. This went on for 4 hours when a had a scheduled oil change and other customers were coming and going also getting oil changes. This is the main reason why I took my wife's car for her this time so I can see the BS they try to pull with women not knowing I work on cars too. This happens at many dealers like Ford, Dodge and Chevrolet being the worst. Over the last 2 decades I have purchased a lot of cars but this is the worse experience I have ever had for just a basic oil change. Be careful out here with your hard earned money because the dealer does not work in your best interest. Be safe.... read more

They restored my Ram back to health after a Limosine rear ended it. Took some time, but the end result is well worth it. Strongly recommend them, you will not regret it. read more

Terrible. In the market for a corvette. Associate who came outside to greet me told me that i could not test drive the vehicle due to a series of thefts. Then I asked to see the interior and he didn't want to get keys for me if i didn't plan on buying since there's too many hoops to go through. Really don't want to think it's about my image and how I present nor skin color or orientation. Or that because I'm not interested in purchasing what's on the lot today because it's NOT an early C8, that I can't afford to or that I'm not interested in learning more about what IS available from the inventory. I come from a family in the business of sales. It's a skill set and an art that not all are equipped for. It's sad. Truly. read more

Not happy with my 2021 GMC Sierra 1500 slt nor the "service" department at Hardy. My truck with 22k miles is having multiple issues and with all the computer systems on the truck, Hardy was unable to do anything. First- the truck is having a hard shift from 1-2. Hardy's response is GM is aware of this and has a bulletin stating the problem and their claim it is normal. Secondly, I have lights come on. Service ESC otherwise known as electronic stability control and can be dangerous according to google. Service parking brake, and check engine. Hardy's response was they couldn't see any of those codes or why that would happen but did ask if I drive with my foot on gas and brake! They claimed that could cause this. Lol when these lights come on I experience a significant loss of power and the truck doesn't want to go. Again can be dangerous when pulling out in traffic. Yet Hardy has nothing. Lastly. Having miss fire of cylinder number 7. Once again Hardy does nothing. Meaning while my mechanic ran the code and saw this. I showed Hardy tons of pics and they could careless. This is all after having to make an apt a month out. Hardy has lost a customer for service and sales. I will no longer be buying GMC and will consider other brands but will not do business with them again. read more

Hardy Chevrolet GMC - Service ESC, service parking brake, and check engine light on. But Hardy can't diagnose. - Auto Repair Near Me - Dallas, Georgia

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Dropped car off at 10am, just called at 3:30pm and found out they haven't even looked at it yet. Pathetic service. Don't schedule appointments that you aren't going to be able to fulfill in a timely manner. That's just basic respect and customer service. If it was scheduled for a different day when they had the capacity to deal with it this problem wouldn't have occurred. read more

I went online to set an appt for an synthetic oil change. This my first time going to this location and they had a coupon for $20 for the service. I didn't know if this was an error or a special for new customers. Once I got here and showed them the coupon from their website they said they wasn't going to accept it. So the oil change price was $50. They didn't apologize for the error or offer to complete the service for the price since they made the mistake. My appointment was for 11AM and my oil change was complete at 12:34PM. If the coupon is on the website you should honor the coupon. I didn't make the mistake. They did. This will be the first and last time going here for service. After my appt I checked online and they removed the coupon. I rather drive 21 miles to another Chevy dealership then to go to this one again. read more

Hardy Chevrolet GMC - Screenshot of the appointment information which shows $20 for full synthetic oil service special. - Auto Repair Near Me - Dallas, Georgia

Terrible!!! Went in to turn in a lease and was sent across the street. Waited over 10 minutes for someone to come out and tell us they take leases across the street. He proceeded to tell me that they all know this and only sent me across the street because of a petty disagreement they all had a week prior. So I had to then return to the original location and when I expressed my need for it to be a quick transaction the gentleman (MANAGER!) told me: "I'm just doing you a favor, I don't have to help you." Managerial advice: 1. Don't waste your customers' time. 2. Fix your attitude, you are working in SALES. 3. Don't drag customers into your petty work place drama. Because you were a male genital, I will be purchasing my next vehicle elsewhere. read more

This great review is for the exceptional customer service of Mike Greer in the Service Dept. and Linda (receptionist). They were both extremely kind and professional. They service my car even though it is a Toyota and not a Chevrolet or Buick just becauseI was in a pinch. I highly recommend Mike Greer and team for your future automotive needs. read more

This is my new favorite place to get my Chevy serviced! My service advisor Thomas explained everything to me and just made the entire experience at this location a breeze. Everyone at this location was super friendly and definitely made me a permanent customer. I highly recommend this location. Plus I didn't have to sit all day to get my car serviced, I was seen at my appointment time. read more

Do not have enough wonderful things to say. After a horrible experience at another dealership my husband and I called Hardy Superstore and spoke with Daniel and Tim. These men are just fantastic! We drove out and we're greeted with a smile and a handshake. We felt like we had known them for years. They were hones! Helpful! Polite! THANK YOU! BOTH! for treating us like people. It is much appreciated and will not be forgotten. GOD BLESS! Hey! If you're gonna do it.. Do it with the Hardy boys!! read more

This was by far the best car buying experience I've ever had! Mr. Sam Rangel is truly a class act and exceeded all expectations in assisting with purchasing my Camaro. He was straightforward, kind-hearted, and honest throughout the entire process. There was never a moment where I felt overwhelmed or compromised. I would strongly recommend Mr. Rangel and Tom Hardy Chevrolet to anyone in the market for a new vehicle. I thank you all once again for the professionalism, Happy Holidays! read more

I searched online all over Georgia to find the car I was looking for and Hardy had it! This is my first car and first time car purchase so I was extremely nervous to go. I communicated with their internet salesperson and scheduled a test drive. I arrived and as I walked in the door I was greeted by my salesperson Graham. He is the nicest guy and didn't make me feel pressure! Graham got me the car I wanted with the monthly payment I could work with. I walked away with my car as well as an amazing experience. Thanks Hardy! read more

Hardy Chevrolet GMC - Auto Repair Near Me - Dallas, Georgia

After going to MANY dealerships and having a gritty feeling, I went back online and found a vehicle that was very close to what I was seeking. I was so so blessed to find Kevin Farnell and also Cody Hudgins (finance) They were so amazing, not pushy, not overwhelming, and both worked VERY hard to make sure we got not only the car we wanted but the deal we needed and the payment that worked. We left happy, and true believers in The Hardy Family dealerships Thank you all for your care and concern. It really does mean the world to us. Our 2018 Terrain sure does look fancy! read more

Am I the only one who gets hives whenever they have to do any kind of work on their car? I don't really get hives, but it's usually such a frustrating process that I ignore whatever problem is occurring. Sometimes it goes away. Other times it just gets problematic enough that I force myself to seek help. Whenever I'm working in Paulding County I drive past this dealership and over the last few months that's probably been a few dozen times. My right tail light went out and I decided that was something I should repair. I pulled in here around 10:30 the other morning and I was greeted by a tall man with a very big gray beard. I explained my issue and also requested an oil change. Seemed painless enough. They even gave me a ride next door to the property I was visiting. I got a call a few hours later when my car was ready. Coming back here made me anxious again... especially walking up to the cashier to see how much they charged for everything. I almost fell out. $30! That's all?!? I actually told her there were probably two invoices. She said there was only one and that they didn't charge any labor for installing the light. Plus they were having an oil change special. That made my day. I might actually go back and get another mirror put on the side of my car. Maybe it won't be as awful as I am anticipating. read more

I purchased a Buick Enclave last week from these folks and it was a great experience. They were more than accommodating in actually bringing the car to my house to test drive and then bringing all the paperwork to me when I decided to buy, I felt no pressure during this process and appreciated them working with me on the price. When I told my daughter about it, she said 'thats where I got my car, and I had a positive experience also.' I'll go to them first with future car needs. read more

I've bought 2 vehicles in the past 3 years here at Hardy Chevy... and I recently bought another Certified Chevy at another Chevy Dealer in Acworth only because I could not find the exact Truck I needed here at Hardy, but I'm now going to Service my Used Certified Chevy here @ Hardy because they are The Best, and I'm extremely happy with my Service Advisor Tabatha Barker and wanted to give her a shout out for her Outstanding job!!! read more

I got my oil change and tires rotatated. Car diagnostic came back two tires needed air one day later. Tires were fine before rotation. Second time this has happened. read more

Gary in the parts department was very proactive with our All-Weather Mats order. He called even before we had a chance to check with him to let us know our order had arrived, helped un-box the items and assisted with unfurling and positioning the trunk mat liner. Gary let us know that his team would remove the boxes once we were finished. We truly appreciated his expert help and look forward to working with Gary on future orders. read more

Very easy, no pressure. Listened to what I wanted and did not try to sell me what I did not want. The team found my car and transferred it from another dealer to close the deal. I would highly recommend for their professionalism, service and friendliness. I will service my Acadia at Hardy and will definitely recommend to others. read more

Hardy Chevrolet GMC - Taking delivery - Auto Repair Near Me - Dallas, Georgia

Review update: Went to Chevy and spoke with Jason and his management to try and get some of my money back for this jacked up business crock and the manager indirectly called me and my wife liars and took Jason's word over ours. Which is mind blowing.... and in order to prove that we are telling the truth we would have to have a lawyer and have a judge subpoena our phone calls so they can go back and play our conversations just to prove that we are telling the truth. This has literally been the most frustrating thing I've EVER had to deal with.... my wife helps manage a multi-billion dollar company that services customers nation wide & if she spoke to a paying customer the way Jason and his manager did she would've lost her job. read more

Always a 2 hour wait, overly priced on small repairs. Took forever to get a rental. I spent all day waiting on a rental car, they drove me to enterprise sat for 2 hours and then the employee took me home because there wasn't a car available. They are the WORST about giving you the run around. read more

Do not deal with Adam from the new car sales team at Hardy GMC. We had been talking with him all week about a work van and he sold it right out from under us as soon as we pulled in the lot to buy it. We test drove it Tuesday and we were planning to buy it Wednesday, but Adam was not at work that day. He told us to come on Thursday to purchase the vehicle so he could be there. He pulled the van off the lot Thursday morning and sent our paper to finance to get the purchase rolling. When we pulled up to the building I saw the van and Adam sitting out front. He saw us, jumped in the van and drove off. We then got a phone call stating that there was someone else there wanting the van and that we could not have it anymore. Unbelievable! Adam is unprofessional and we will not be buying or recommending anyone else to buy from Hardy again. read more

I greatly appreciate the professionalism of the Hardy Chevrolet team, especially Bryan McGarity. A little about my situation, I had been using a family car for a while now, but it was time for me to purchase another car for myself. My family had suggested using the person that they had purchased their car from, and despite being a little reluctant to go there from my previous interactions with them I did. After reviewing their inventory and options, (I will omit their names), I decided to go to Hardy Chevrolet, because I had a very specific car in mind. While they were not the only ones that had the car, I saw that they had a lot of great reviews online, some of the best. I have also seen a lot of people in town, more than any other company, driving cars with the Hardy tag on their car; there tends to be a reason behind this, because they deliver. Before we even got out of the car when we pulled up, Mr. McGarity was at the door. Now most people may think that is because they are looking for a sale, but I call it being attentive, and besides, of course they are looking for a sale, and so are you otherwise you would not be there more than likely! I appreciate Mr. McGarity's clairvoyance, if you will. He could tell that I was someone who knew what I wanted and after he introduced himself to me and my aunt who was with me for moral support, I told him what I wanted and he took me right to it. The test drive was very enjoyable, and he gave me ampule time to try it out. When we got back we sat down at his office desk, it was clear that he was the head salesman there with the amount of plaques that he had, (he even had a box full of them under his desk!). We joked about how he could make a chandelier with the amount he had, but I will digress. He was very attentive to my wants, not trying to sell me something that I could not afford, or dissuade me into getting something else for a lower cost. He spelled out my options, and answered every question that I had in through detail, and was not annoyed with the amount of questions that I had, because there were plenty. The whole process took a couple of hours, but being in real estate, attention to detail is key. I have a new found respect for car salesmen after this experience. I would consider Mr. McGarity more of a family member than a salesman, because he treated me with respect and clarified things in an honest way; something that in my opinion you do not see a lot of today in the business world. I would definitely recommend Hardy to anyone looking to buy a pre-owned vehicle. While I went there for a specific car, even if they did not have it I think I would have still left having purchased something else. They have a large and diverse inventory. This is one of those places, if I could give a higher rating I would. You will not be disappointed if you choose to buy, and even if you are not looking to purchase at this time, they will still make sure that you are taken care of. read more

Walked in trying to buy a used Chevrolet Tahoe. I told them they were priced higher on the exact same vehicles at other places but I had a buddy that recommended this dealer so I gave them a chance. I had them price a 2016 Tahoe LTZ and told them CarMax down the road had one for $36,000 and theirs was $41,500. He came back with a price of $44,000... this place is a joke and when I tried to talk price he just said "sorry buddy" read more

I wish i had listened to my inner self and stayed away from this place. I'm on the hook for $884 in repairs and services, when I went in for a single code error (map sensor), original quote to fix: $305. I asked them to look at the air conditioner and that i suspected a leak. They called to inform me the code error was different, but still $305 and that they did indeed find the leak. $224 to fix the air conditioning and $100 to do the dye check and reprogram. I gave the okay, but got another call the next day. Now the compressor is bad and it'll be nearly $1,000 to fix and replace the compressor. I have to pay an additional $450.00 for no air (not paying $1,000 on a 13 year old vehicle)! On the hook for parts and labor for something I don't have. I asked when they did all the diagnostic work and the dye, why wasn't it then discovered the compressor was bad. The service guy, "J**** said there was no way to tell the compressor was bad on the front end. By the way, his response was rather curt. Will never patronize this place again and advise the same. read more

The gentleman who gave me the estimate was great. He explained in great detail about the process to fix my rear quarter panel and window. The lady at the front desk got it all set up, even with my crazy schedule. After the body shop was done, I had the repair shop check/fix the current recall. I'm extremely impressed with the work that was done. You would never know there was damage done to the body. You have a wonderful staff. I would most defiantly recommend your shop to friends! read more

We have seen Kevin at Hardy Chevy for years and he is always great at answering our questions. Will always go there for service on our Vibe

Worst service ever! They throw you in a car, pretend to care and once they get your money they pretty much cannot help you! Won't ever go here again. read more

Amazing service, communication, professionalism and quality of service on repairing my virtually brand new vehicle after someone hit me. I couldn't be more impressed. THANK YOU. read more

Did not buy my Buick Enclave from them but had it serviced there exclusively. I had every confidence in their service department even though I was told never take your vehicle to a dealership for repairs and service. Well, I should have listened. My air conditioning was not blowing cold air. Took it to Hardy to have it checked and repaired. They said it was a leak and charged me a little over $600. Well in four months, the air was not cold again. Took it back to Hardy thinking they would honor their warranty but was told this time it was blower and now the charge is $1200!!! Keep in mind it was blowing fine. The air was not cold. Took it to a "non-dealership" mechanic. They said I have a leak and was charged $450 and has been working fine with no issues. Should have taken it there the first time and save myself $600. I don't think Hardy knew what they were doing or they intentionally tried to rip me off. Either way, will never take my car there again. read more

Went to get my oil change like I have done for the last year and a half, left very disappointed! Had the service advisor, John Mayo, checked my history he would've seen that the last 3 times I had it changed I requested synthetic oil. They didn't do synthetic because I "didn't specify," then wanted to charge me for both if I had him correct it. Also, I told him the tire pressure light came on so go ahead and change the sensor since two others have already been changed. I "specifically" told him to change the sensor, yet he didn't. When I questioned him, he said it was fine and all he did was reset it. Guess what light came on later that night? Yep, the tire pressure light, but now on the back tire because the tires were rotated. And to put the icing on the cake...they are the only ones who have done my oil change and now I have a problem with the oil pan being stripped. Hmmm wonder how that happened? Not a happy camper right now...guess I'll be going to another dealer for future service. read more