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John Thornton Collision Center

3.7 (3 reviews)
Closed • Closed

Services - John Thornton Collision Center

Bumper repair

Auto frame testing

Rear-end damage

John Thornton Collision Center Photos

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Lithia Springs Ford - Excited to trade my Ford Mustang for a Ford Maverick Lariat!

Lithia Springs Ford

(76 reviews)

I can't say enough about how amazing the folks at Lithia Springs Ford were and how great they…read moretreated me. I found my dream car online and when I inquired about it Donna reached out to me promptly to discuss it. I was a little nervous about negotiating the price of the car over the phone so I wanted to get my own financing. I spoke with the sales manager Mr. "Super" Mario Rencher and he was amazing and eased all of my doubts and fears. He assured me that he was going to take care of me and he certainly did. After finalizing the price range that I wanted for the car I decided just from the phone conversations from the 2 of them that they had earned my business. When I arrived at the front I was greeted and Mr. John Paul worked with me on getting my dream car. Mr. Paul is an amazing person. He made me feel like he was selling a car to his own daughter. He was very knowledgeable and gave me some great advice. I don't care about the miles... Lithia Springs Ford will always have a customer in me.

I just left the Lithia Springs Ford dealership and I unfortunately had to work with Heather in…read moreservice department which was not a great experience to say the least. I called early this morning because I just bought a big bend sports Bronco yr 2021 towards the end of April. I been up here three times regarding different issues and I had no issues with the head manager Jimmy who was out of town this week, however dealing with Heather was much different. I told her what was going on with my vehicle and I pay for the gold certification so if anything is found wrong within 90 days they are supposed to provide loaner cars and rides no charge. So I tried using this service this morning because im going out of town and she's like there no guarantees my car will be lookat today and I couldn't get a loaner car until my car was inspected so I bring the car up there and she calls me 12:40pm saying my cars fine so I keep texting the number they send to text and I got no call backs and response nothing. Which cause the dealership to close and i had to get Uber which they paid for to get my car. I had to leave work for three hours because she nevered called bk to tell me my car was ready. If I did not call and talk to someone else I would not have my car and im going out of town tomorrow which is a huge inconvenience. When I got to the shop she claimed she got no messages and honestly good customer service means following up on vehicles that are cleared to go and i had to find info on my own vehicle which is so unprofessional. Do better next time is my suggestion and if you dont have access to your voice messages get it. Also if you dont know that they put your name on the automated reply and you dont respond they need to fix it you make sure you follow up on it since that was your excuse. Overall bad experience.

Urban Body Worxx Atlanta

Urban Body Worxx Atlanta

(1 review)

DO NOT GO TO THIS BODYSHOP!!! KEEP LOOKING!! ---Will not refund all the money due to me for car and…read moreinterest accrues DAILY on a loan for a car I no longer own!! I have been getting portions of the refund a little at a time and still waiting close to a month later!! The car was totaled out in November today is December 8th the first partial refund was sent to me via CASH APP November 14th......next refund not until December 2nd....today December 9th n Im still waiting. Very unprofessional and unacceptable. Has never initiated contact to me in reference to the refund. If money is released from insurance company and insurance decides to total the car (no work completed besides for storage/estimate/appraisal) the refund should be returned the same way it was received IN FULL!!!!!! Getting the refund through cash app after going to the shop to pick up an imaginary check is WILD!! Saying you are waiting on some checks to clear only to send portions of the under 2k refund is ridiculous. Times are hard for everyone but this is not the way to do people who trust you to be honest about when the refund would be issued. This week I was supposed to have the final payment by Wednesday December the 6th. I feel I have been more than patient when I should not have been since it's costing me money everyDAY!!! In addition to being dishonest the owner or whoever he is was very nonchalant as if it didn't matter and he was conducting business properly! HA! His lackadaisical and condescending tone made me start this review. The fact that im still waiting is making me post it. I would prefer to handle it one on one but we will have to get YELP, BBB, FACEBOOK, n whomever else will take a review/complaint. Oh n did I mention the insurance issued them a check as well for storage of the vehicle and whatever else was on the invoice.

From the owner: Our company prides ourselves on customer satisfaction as that is always our goal. We aim to exceed…read moreeach customers expectation, with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Give us a call today & we'll assure you've made the right decision by doing so! We're not happy until you are

John Thornton Collision Center - bodyshops - Updated October 2026

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