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John Thornton Collision Center

3.7 (3 reviews)
Closed Closed

Services - John Thornton Collision Center

Bumper repair

Check engine light

Engine oil light diagnosis

14 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto frame testing

Auto pre-purchase inspection

Auto maintenance

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Transmission leak inspection

Rear-end damage

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John Thornton Chevrolet - Always clean

John Thornton Chevrolet

(97 reviews)

After a not so good experience with another John Thornton I swore I would never do business again…read more With them. But I came across a car I was looking for at Thornton in Lithia Springs so I swallowed my pride and went in anyway. I cannot say how thrilled I was to meet the entire team. I have never been treated so. Well at ANY dealer ever . I purchased the vehicle and received a better deal than I had hoped for. I will be back again. Thornton Chevrolet had totally redeemed themselves. Thank you Jason Shaver! You have a client for life. Well done.

I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was…read moredriving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles.

Nissan of Lithia Springs - Is this how you want Nissan to treat your car treated?   They gave me my car back with grease all over the floor.

Nissan of Lithia Springs

(78 reviews)

Service Dept. lackluster,…read more Brought car in for recall service on a Friday. Fred advised vehicle would have to be driven to lessen fuel to complete repair (as opposed to siphoning existing fuel and replacing it). Then suggested he would have mechanics drive fuel down. As of following Wednesday, nothing had been done at all and they failed to even call. I had to call and then he insisted that I pick it up to drive down the fuel level before he could perform the recall that could repair fuel problem. Took the vehicle back on Monday. As of Thursday (today) still "haven't gotten to it." I sent an email previous Saturday asking for rental car and Fred admitted he received it and did not read it. I have been without my car for over a week collectively and the service is unacceptable. Fred is a salesman. He is great with pleasantries, smiles and suggestions for one to spend more money. Fred is not a serviceman. He does not follow through, act proactively, return calls as promised, under-promise, over-deliver, go the extra mile, exceed expectations, or show his true loyalty to the customer. What is paramount is not making the sale, no, the true top is customer retention. Nissan of Lithia Springs Service should focus on keeping the trust of customers for the life of their car and free water is not it. I would feel great if a dealership inspired by truth and safety would tell me "Sir, your car's in great shape" and call me with updates before I have to call them begging for an update.

I had a very disappointing experience at Nissan in Lithia Springs and feel compelled to warn…read moreothers. During my initial visit, Travis in finance attempted to add a $4,000 warranty to my deal without my clear consent. The warranty was presented as though it were included, allegedly because the bank did not offer the originally discussed loan term. I was not made aware of this additional charge until I was already signing documents. When I questioned the increased amount and asked for clarification, Travis was unable to give a clear or honest explanation. I immediately walked out. The following day, the salesman contacted me and stated the deal could still be done for $18,000 without the warranty. I returned only because my daughter really wanted the vehicle and we were exhausted from car shopping. I had also purchased from this dealership before without issues. Unfortunately, the experience worsened. The next finance representative, Byron Fullove, was extremely rude, unprofessional, and argumentative. He repeatedly exclaimed "Jesus Christ" during our interaction, even after I expressed that I found it offensive and unprofessional. This behavior continued even as I was leaving his office, which can be heard clearly in a video I will be posting. Additionally, Byron attempted to have me sign documents with an incorrect address. I refused to sign anything with inaccurate information, which led to further hostility instead of a professional correction. The manager, Jamal Abdalrazaq, was aware of these issues but offered no apology, concern, or attempt to resolve the situation. Overall, this dealership demonstrated dishonest sales tactics, poor communication, and a serious lack of professionalism, particularly within the finance department. I strongly recommend that customers carefully review every document and be cautious of add-ons that are not clearly disclosed. Personally, I will not return and encourage others to take their business elsewhere. Here is a link to the YouTube video Of my experience at the end of the video you can still hear Byron taunting me as I left his office and saying Jesus Christ! Just very rude and Unprofessional. Byron full love of Nissan Lithia Springs very deceitful, rude, and unprofessional https://youtube.com/shorts/GOlWknvxeHQ?feature=share

John Thornton Collision Center - bodyshops - Updated May 2026

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