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    John Thornton Chevrolet

    2.6 (97 reviews)
    Open 9:00 am - 8:00 pm

    Services - John Thornton Chevrolet

    Routine automotive maintenance

    John Thornton Chevrolet Car Dealers Photos

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    Jon W.

    Mr. O'Hara was very helpful in assisting the purchase of our new truck! I definitely recommend shopping with John Thornton!

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    5 months ago

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    1 year ago

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    5 months ago

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    10 months ago

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    4 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    Helpful 1
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    2 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    2 years ago

    this just kept me from spending my money here this is crazy and they didn't even offer you any recourse

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    8 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    9 years ago

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    9 years ago

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    5 years ago

    Deceitful business, rude, would not honor deals made on the phone and didn't tell me until I drive an hour to get there.

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    8 years ago

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    Page 1 of 3

    Ask the Community - John Thornton Chevrolet

    Review Highlights - John Thornton Chevrolet

    I'm not usually one to give ratings, but I have to give a huge shout out to Bryon in the service department for literally saving my life right now!

    Mentioned in 3 reviews

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    Nissan of Lithia Springs - Is this how you want Nissan to treat your car treated?   They gave me my car back with grease all over the floor.

    Nissan of Lithia Springs

    (78 reviews)

    Service Dept. lackluster,…read more Brought car in for recall service on a Friday. Fred advised vehicle would have to be driven to lessen fuel to complete repair (as opposed to siphoning existing fuel and replacing it). Then suggested he would have mechanics drive fuel down. As of following Wednesday, nothing had been done at all and they failed to even call. I had to call and then he insisted that I pick it up to drive down the fuel level before he could perform the recall that could repair fuel problem. Took the vehicle back on Monday. As of Thursday (today) still "haven't gotten to it." I sent an email previous Saturday asking for rental car and Fred admitted he received it and did not read it. I have been without my car for over a week collectively and the service is unacceptable. Fred is a salesman. He is great with pleasantries, smiles and suggestions for one to spend more money. Fred is not a serviceman. He does not follow through, act proactively, return calls as promised, under-promise, over-deliver, go the extra mile, exceed expectations, or show his true loyalty to the customer. What is paramount is not making the sale, no, the true top is customer retention. Nissan of Lithia Springs Service should focus on keeping the trust of customers for the life of their car and free water is not it. I would feel great if a dealership inspired by truth and safety would tell me "Sir, your car's in great shape" and call me with updates before I have to call them begging for an update.

    I had a very disappointing experience at Nissan in Lithia Springs and feel compelled to warn…read moreothers. During my initial visit, Travis in finance attempted to add a $4,000 warranty to my deal without my clear consent. The warranty was presented as though it were included, allegedly because the bank did not offer the originally discussed loan term. I was not made aware of this additional charge until I was already signing documents. When I questioned the increased amount and asked for clarification, Travis was unable to give a clear or honest explanation. I immediately walked out. The following day, the salesman contacted me and stated the deal could still be done for $18,000 without the warranty. I returned only because my daughter really wanted the vehicle and we were exhausted from car shopping. I had also purchased from this dealership before without issues. Unfortunately, the experience worsened. The next finance representative, Byron Fullove, was extremely rude, unprofessional, and argumentative. He repeatedly exclaimed "Jesus Christ" during our interaction, even after I expressed that I found it offensive and unprofessional. This behavior continued even as I was leaving his office, which can be heard clearly in a video I will be posting. Additionally, Byron attempted to have me sign documents with an incorrect address. I refused to sign anything with inaccurate information, which led to further hostility instead of a professional correction. The manager, Jamal Abdalrazaq, was aware of these issues but offered no apology, concern, or attempt to resolve the situation. Overall, this dealership demonstrated dishonest sales tactics, poor communication, and a serious lack of professionalism, particularly within the finance department. I strongly recommend that customers carefully review every document and be cautious of add-ons that are not clearly disclosed. Personally, I will not return and encourage others to take their business elsewhere. Here is a link to the YouTube video Of my experience at the end of the video you can still hear Byron taunting me as I left his office and saying Jesus Christ! Just very rude and Unprofessional. Byron full love of Nissan Lithia Springs very deceitful, rude, and unprofessional https://youtube.com/shorts/GOlWknvxeHQ?feature=share

    John Thornton Chevrolet - car_dealers - Updated May 2026

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