I highly recommend this business! They are honest, straightforward and communicate well. Most recently, I brought my Honda in for a tune up and They did a fantastic job ensuring my car was cared for and were very timely with contacting me. I asked them to also check out my car to see if any additional items needed attention, while they completed the tune up. They could have easily "created" reasons to try and up-sale unneeded things, because my car has 318K miles on it- but they didn't. They were very straightforward and honest. Trey was my service tech and he explained what would be inspected during the tune up, contacted me when it was ready for pick up. About a week after I picked my car up, the company reached out again to make sure everything was working correctly. This company's communication is spot on! Other places I have used promise to call, but never do. This place is great! I originally brought my car in a few years ago because I was leaking radiator fluid and my previous shop could not locate the cause of the leak. Douglas County Autocare found the cause immediately and fixed it. They have my business for all my vehicles! read more

Extremely disappointing experience in taking my car to be checked for an A/C issue that was fixed by Douglas County Auto Car a year ago. They weren't able to find the issue but instead of dealing with this in a courteous, professional manner, the manager David Walden was rude and sarcastic. Would not recommend this business to anyone. read more

For more than 20 years, I have used this business for some of my Auto services and they were always fantastic, but that all changed a couple of years ago when they changed ownership. It is no longer fantastic and if I could've given zero stars, I would have! Last summer, I brought one of my vehicles in to this business to repair my air condition. The technician that I dealt with, had a suggestion to replace the fan to see if that would fix the problem I was having and it did. This summer, it started doing the same problem from the previous year, so I took it back to have them check it again. David Walden called me to inform me that they were not able to figure out the problem even though I had told them that it was the same problem I had the previous year with the fan. David Walden proceeded to tell me other supposed problems (your typical up sell))that my car had that I did not ask him to check; he said this was a courtesy that they do on every car to check for problems. He proceeded to tell me how much all of those issues would cost me. The next morning David Walden called me to inform me that they were not able to fix the fan and that he was going to charge me a diagnostic charge for something that I felt like should've been covered under the previous repair. While we were discussing it, David Walden proceeded to hang up the phone on me while I was speaking to him and when I called him right back he would not even answer the phone! He is by far the worst manager that I have ever had contact with in any business. When I got to the store later that morning and told him that I felt like I should not have to pay the diagnostic fee, he proceeded to tell me that if I did not, he would not give me my car back. In all of my 55 years of life, I have never experienced anyone in business like David Walden. He is one of the most arrogant uncaring people that I have ever experienced. The fact that he is managing a business blows my mind! I will never set foot in that establishment again. I have lived in Douglas County for most of my life and I will be telling everybody I know to never go to Douglas County Auto Care. If you're looking for an honest auto mechanic, I advise everyone to avoid this establishment and if the owner of this company would like to reach out to me, I would greatly appreciate it. read more

This was not the way we thought it would, you look at anyone with the name Napa name would be more on their game. The truck is a company truck, and it's not moved much and it's old, but we took it to them about a power steering leak, 3 times for the same reason and it still has a leak, I can't make this up just really disappointed because we have to find a shop to look at it again for the same issue. SMH read more

These guys are great. Don't try to oversell you. Pricing is not bad. Middle of the road. Bob is my favorite service writer.

Best car repair/service co. In Douglasville Ga Always on spot diagnostic for repairs Very reasonable pricing for top of the line parts & Exceptionally experienced technicians Thanks men read more

I can not deny the fact they do good work. Been taking my cars there for about 2 years. The work is very reliable and the workers are kind. Although my complaint is the owner. He can be rude at times and he says side comments that I think are very rude. For example I recommend a friend to have some work done on his truck. We went to pick up his truck today which he paid over $1000 in repairs with no problem. We are making small talk with the employee checking us out. The owner comes over and asks the employee "could you ask your homeboys to move their truck so we can do some actual mechanic work around here." HOMEBOYS!!! I'm a paying customer, not anyone's homeboy! I have no issues moving my vehicle if it's in the way, that's an easy and simple task. And if you asked me I would have simply done so. But to not even acknowledge me and talk as if I'm not even standing right in front of you appalled me. We have to do better. It's 2022, a new year. Let's start it moving forward, not backwards. read more

Went in for warranty work. Got the old" you need more work" screw job. Not happy. Do yourself a favor. Go somewhere else.

I have been a customer for 30 years. Tried others but DC Autocare is by far the best.

Took my car back to them for the same issue as before, and since they did not fix it correctly the first time, they basically told me that they did not want to work on it. And that they are not an European import shop. FUCK these people! read more

This facility has always lived up to my expectations. I have been a customer for over 20 years and trust them completely to give me an honest evaluation of any repairs my vehicles might need. They are also courteous and professional. I highly recommend them to anyone looking to have his/her auto repaired. read more

I know the employees are honest about what repairs are needed and/or necessary to keep me safe on the road while prolonging the life of my car. Trey was very helpful throughout the process. I will continue to bring all of my vehicles to this facility. read more

great place to get a tune up or anything seriously damaged on your vehicle

Reliable and professional. Been coming here for years and never been disappointed. Service personnel give very clear information.

To begin, these people charge you high end prices for cheap parts. I have taken 2 vehicles here for brakes and they still left squeaking, (isn't that problem supposed to be resolved once you've paid for new parts?) I called them and told them my complaint, they checked into it and they told me it was because they were new and it would eventually stop. 5 months later, I'm still waiting in eventually! read more

I've brought 4 different cars here. One AC charge. That went fine, one heater hose, that went fine. One brake fluid leak. They changed both front lines and it still leaked. I pulled the wheel off and had to replace a seal that should have been changed when they did the work. I also brought a short 2x4 back to them that was stuck into my suspension and was making noise. And the last project was the air ride on my Lincoln. They completely screwed this up. The service writer accused me of not wanting to pay to troubleshoot the problem which I would have gladly paid for. Now I had to pay these incompetent hacks for work I have to redo in my driveway. I noticed the owner of this shop had contacted yelp to have comments removed. His shop earned those comments. Its the money the customers pay you is what you haven't earned. read more

Reliability, quality, and at a good price. Our family has grown to trust this facility to service the vehicles which take us to work and our children to school. THANK YOU for all that you do! read more

Absolutely the best place to take your car or truck to get fixed. I have been using D.C. Auto Care for five years now and have absolutely NO COMPLAINTS. I have had everything from oil changes, to brake jobs to fuel tank replacements, and Brett and his staff have gotten the job done every time. I spent 25 years in the automotive parts and service industry and have only seen a few shops that put out work of such consistently high quality. Sure, they're not the cheapest, but you get what you pay for. read more

I took my 06 Jaguar XK8 to have two tires mounted and balanced, then wheel alignment. The wheel balance and alignment were very good, BUT I checked the tire pressure the next day and all four wheels were at 40 psi, not the 32/34 they should have been. I then checked that the front wheel nuts were properly tightened and found that they were all over 100 lb-ft, not the 65-75 spec. When I took the car in one of the new tires was in the back seat, and I now discovered the seatback latch broken and the electric seatback adjustment not working. It's going to take a lot of work and probably money to repair the damage as the seat will have to be removed and dis-assembled to effect the repairs. RJ read more

I have been using DCAC for a couple of years, with two cars. Work is always quick, prices reasonable, personnel friendly and knowledgeable.

I took my Cobra here for a brake installation (Upgraded pads and lines) as well as some miscellaneous drive train work/maintenance and the work was performed fairly quickly and at competitive rates. Now that I think about it, this was possibly the only place that didn't damage my car in some way while working on it. I mainly interacted with Brett and he's a nice guy and the place has an overall friendly atmosphere. I don't hesitate to recommend these guys - and I'm a pretty tough endorsement to earn when it comes to mechanics. read more

Ive been a customer For years. I always get fast, friendly service & I know I can trust these guys to do quality, honest work that gets my family back on the road quickly. read more

I submitted a online request for a price quote for brakes and rotor replacement and I also scheduled appointment( I've used them before several times) I called the next day as no one responded to my email(7 days later I still haven't received a response) I was RUDELY told by person that answered the phone that "they don't schedule appointments-even though website allowed me to) I then inquired about a price for rear brakes, the rude gentleman that answered the phone stated "normally they run about 184.00) he NEVER inquired as to what type of car I needed brake job on (I drive a Volvo and brakes and rotors need to be replaced at the same time) I called their competition(Wrens Auto) who eagerly assisted me with a price quote and did a great job with repairing of my brakes! Poor Customer Service!! I will be using Wren's from now on! read more

My boyfriend and I come here for anything we need done to our cars. These guys go above and beyond to take care of thier customers. We usually see Brett. He is extremely helpful and always does everything he can to help us. They have reasonable prices and do exceptional work. I highly reccomend coming here for anything you need. They know us when we come in. They treat us like we're neighbors. They treat you with utmost respect and honestly. read more

So I have a 93 dodge shadow pos and I know it's a pos. It started with it over heating and being towed to Douglas auto care because I am aaa member. They fixed busted hose but did not bother with actual problems that caused it. Right after it started idealing high so I took it back. Coast me $345 $300 in labor. Now the damn thing stalls out if I don't press the gas. Not sure if they actually know how to fix cars. This will be the last time I come here. And the guy with the full beard is an ass hole because I'm pissed that they fucked up my car more then when I brought it in the first time. I would not have to come at him the wrong way if you fixed it right the first time asshole read more

I been a customer for about 9 years, I always go there and I send anyone there who asks for my opinion. I trust them, an when dealing with cars that's the most important aspect read more

This is a terrible place to bring your car too. I had an oil leak. They tried to fix it at least on two occasions for a total $800. They fixed the leaks but messed up my engine. I went to the delearship and had around $2,600 dollars worth of repairs done to fix their error. Don't go to this place unless you only need a battery or a light changed. read more

I took my Toyota Camry there for failure to start. They replaced the starter( they said), charged me 400 bucks but it still did not fix the problem. After several attempts to have them fix it theysaid they said nothing is wrong with my car. I should have taken them to a small claims court to get my money back because I took my car to Toyota in Lithia Springs and they fixed it right for 180.00 by fixing the ignition switch. Did I learn from this no. I had brought in a Grand Am that cranked but did not start. After charging me 700.00 bucks they did not fix the problem but also refused to give back any money. So I went to GM and it was a swich above the automatic transmission. If you don't want to be taken then don't go there. Oil changes and minor stuff is okay otherwise don't use them for repair. Again it is my fault for not suing them. read more

If you want to be overcharged and become a repeat customer for the same repair than Douglas County AutoCare is the place for you. Don't let the big bright building fool you and the front staff think you are at the right space. Trust me I was lied to and before you decide to get service I would suggest go online to the BBB bureau and check their reviews. read more

Resently I had a problem with my SUV that I just could not figure out. I used analizing equipment that showed no faults, and changed every part I could think of. Finally, I concluded I needed professional help. I searched the web and came across this particular NAPA AutoCare Center. I then brought my SUV to their facility and noticed lots of cars on the lot, and lots of cars in the maintenance bays, therefore I figured my vehicle would be there for a while before being looked at. I explained to the technician the problem I was having and that my analizer was not showing any trouble codes. In a manner of hours after leaving my vehicle at their facility, I received a phone call explaining to me that they had found the bad component and how much it would cost to replace it. The price of repair was very far better than I could have received at the dealership, and they showed me the removed bad component. From this point on, all my automotive repairs will be done by this outfit. read more