Before I started to write this review, Justin at Hardware called me regarding business. I was left completely blown away at how amazing and gracious he was, that their customer service goes beyond their establishment and the fact that he said that him and everyone at Hardware loves my company, Ogilvy. Guess what, so do I and the rest of the company.
My company bought out Hardware Bar for one night this past December for my department holiday party and it was hands down better than your holiday party was. The service and hospitality that Hardware Bar provided was absolutely outstanding. They accommodated to our needs perfectly by letting us have Hill Country BBQ cater, providing us with their "famous" DJ Mike B and loop department "office" made videos making it a pretty unique situation! Throughout the night, there were two bartenders and one server who took down orders and returned with drinks in less than three minutes. No easy feat since there were easily close to over 50 of us!
A few co-workers and I were some of the first to arrive and we all noticed the chic wood decor and wide selection of spirits and beer, perfect for people who work in an advertising agency! Both bartenders were behind the bar prepping for our arrival and once we clustered at the bar, we had their full attention to take our orders and agree with us that seeing a throw back music video of BSB (Back Street Boys) was "unreal" (in a good way!). Their personalities were fantastic and foreshadowed the evening. Soon enough, the bar was packed and I noticed something: it was crowded, yes, but there was space for everyone not one person looked squished or uncomfortable, there were stools in the middle of the bar and ledges underneath the mirror opposite the bar if in fact you were left standing. It was impressive to watch one person float around the crowd taking drink requests and giving them in 2-4 minutes. Good to note that although it looks like there is only one restroom, there is actually one in the far back to your left. (Also, though they have a vast selection of drinks it was not clear to me that on a normal night whether they offer food or not. No matter, though, since they are conveniently located to lots of diverse restaurants in the area.) The back had a mini disco ball and DJ booth with comfortable seats and neat wooden tables and chairs close to the floor. It gave a sort of casual vibe, the kind that Ogilvy exudes, making us feel right at home!
Later on in the evening these sassy, fabulous drag queens came out and weren't afraid to pose for photos and remind us that we were jealous of their ability to wear ridiculously long heels. That sass is the epitome of any queen in New York City and it was just perfection and frankly a welcomed surprise. Drinks were sipped, noms were devoured and good times were had all around. The next day at the office nothing but positive comments were made about the party.
For those of you in business and want a place to host your next office or department party or simply congratulate a fellow colleague on their accomplishments, this is the place to do it. The team at Hardware (Gary, Eric and Justin (and more!)) are dedicated, courteous people who truly understand what it takes to exceed the needs of their client. I personally needed a document from them and heard from them within the time frame that met my needs - in fact, one of them personally hand delivered said document to me, though of course this is most likely because they are located two blocks away from us! That said, I know I would feel comfortable coming back (yes, I know it's a gay bar but don't you know that gay men are the BEST and they know how to have one hell of a good time?!) for a non-work related event because they're simply amazing.
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*This place is Finlay Approved! read more