I'm just going to start by saying, that as a resident of Wetumpka I never go to this location because of the horrible customer service. But thought I would give it a second chance, as my girlfriend is in town and Hardee's doesn't exist in Connecticut. This visit was little short of a disappointment and confirmed what low expectations they set for their customer service. I was greeted on the intercom and told to place my order. Halfway through my order, I was rudely interrupted and told "MA'AM HOLD ON". When I was told to continue my order, I asked what she already had down, as I didn't see anything on the screen and was told "NOTHING". I repeated my entire order and drove to the window. At the window she tells me THEY ARE OUT OF LEMONADE and when I asked her to just give me an orange juice she told me THERE WOULD BE AN UPCHARGE and that I NEEDED TO PICK ANOTHER SOFT DRINK. Being over this whole ordeal, I picked a drink, got our food, and drove home. When I got home, I realized they didn't put creamer or sugar in my girlfriend's coffee (which I instructed them to two times) nor did they give us any, and they didn't even include UTENSILS for us to eat with! read more