I hadn't visited Guads in a couple of years due to poor quality food back then. I thought I'd give…read morethem another try. Overall the food was much improved over the previous visit, wait staff was efficient but not friendly. Obviously not real happy working there. The food was so good I went back the following week. Food was good, different wait staff, same result. Did her job but wasn't friendly at all. She did stop to talk to a friend/customer that arrived 10 minutes after we did and immediately took her order while we were still waiting. They were obviously friends. They need new faces in the wait staff area. Get friendly staff, it makes a big difference in the overall experience.

They didn't give me back the full $20 change and the food came cold, the meat was like candyread more

The service was amazing! A nice young man greeted me when I walked in, and took my order as soon as…read morehe could. The food came fast, and looked fresh. The fries could have been a little more salted, but that might just be my preference.

On 9/9/23 We ordered food thru the drive through and it was terrible. My original chicken sandwich…read moreand fries were cold my iced tea warm no ice and looked like it had an oil slick on top of it. My granddaughters chicken fries were cold, fries cold and her coke had no ice and was flat and again the oil slick on top. We dumped the drinks out and ate what we could of the food. I won't be coming back very soon and won't recommend to anyone else.

I'm actually baffled. I ordered food from there and they didn't give me the right food, so i called…read moreover an hour ago and still nothing. I tried calling back FOUR TIMES and they hung up on me. Horrible service. Yall suck and should be embaerased of yourselves.

They just reopened after renovations. Service is slow! I heard they screwed their employees, not…read morewhat you want to hear.

I'm not usually one to rate fast food places since a lot of them are usually the same, but I feel…read morethe need to give the staff here a shout out. I have yet to experience a single employee who wasn't friendly, happy to help, and funny! The staff goes above and beyond for customer service and make each visit a pleasant one. I've also rarely had any issues with my orders and the one time I did, they were quick to fix it. Thank you, staff!

smells like my dead grandma up in that thang. The food tastes like my great great great grandmas…read moreashes, and they are quick but they obvouisy don't take their time getting the stuff ready. The ice cream is also always out like come on man I just want some creamy vanilla stuff.

Pretty quick service and usually fixings are fresh. Attitudes could be better, but it's a sandwich…read moreso no biggie

Have had many great sandwiches & salads here. Staff is professional & friendly. The food is always…read morefresh & delicious.

Was in town Feb 7th and thought we'd eat at Arby's. Placed an order through the app (had a bogo…read morebeef 'n cheddar) and a order at the counter for a French Dip meal and a large curly fry. Got the counter order pretty quickly, but took a long time for the online order. I finally noticed that my food was at the line and there was no one around to hand my order to me. I asked and got it. When I got to my table, there was literally less than a teaspoon of cheddar sauce on my sandwiches. The bathroom sink was disgusting, so bad I almost didn't wash my hands. Rest of the bathroom seemed ok, but didn't look close because I just went in to wash up. (Edit) I just noticed another review for the same evening. We left about 8:50 ish so they must have come in just after us. Since they mentioned the employee, we had a similar experience. Horrible attitude and threw the entry mat down when he saw us coming in. I left a review at Arby's.com or where ever QR code on the cup takes you. The next day I had my phone on silence, and noticed 4 phone calls with none of them leaving a voice mail. Then I got a phone call from someone (they didn't identify who they were but I assume a manager) on Monday the 10th who was nothing but excuses! I said I didn't need his excuses and hung up. He called back and I told him I was done with Arby's, and hung up. He called again but I didn't answer. I answered the 4th call and yelled at him to stop bothering me. I should note someone from corporate did email me, but the other review having a bad experience I hope they review the video and make staff changes.

Arrived at restaurant at 9 PM. Closing time is 10 PM. Help immediately scowled and yelled back to…read morethe kitchen the number in our party. Very rudely took our order and then proceeded to slam the chairs around, rammed the mop buckets around us, mutter under their breath, sigh endlessly so we could hear them all the way across the restaurant. The employees there need to learn that if the restaurant hours are until 10 that people still expect good service up until 10. there was only four of us in the restaurant at the time, but they acted like we had come in at 9:59. I hope to manager reads this review and has a good talking to his employees. That type of service, I am not surprised that the restaurant was empty except for us. we are not from this area and it was our first visit to this restaurant. The food quality was good, but the employee experience makes it doubtful that we will ever return to this establishment. we were made to feel very unwelcome. we took the hint and left the restaurant at 9:45, but contemplated just sitting there past hours just to return the favor to them.

The server was very nice. We very much appreciated the smile, politeness, and attentiveness…read more.. However, we got home to find that our pizzas were NOT as we had ordered them; we both ordered pan crust and got hand-tossed. Also, we were charged $1.80 for extra mushrooms on mine, and I received barely even the average (1x) amount of mushrooms. We have experienced BOTH these errors REPEATEDLY now at the Pierre Pizza Hut. Pizza Hut is known for its pan crust, and if there is some reason pan crust can't be made, this should be known to customers ahead of time, taken off the menu and website. If there is some limit to the number of mushrooms per pizza, extra mushrooms should also be removed as an option on the website, let alone be charged to customers who order it. The service from the drive-thru guy was outstanding, and the food was hot and tasty, but the order was wrong because our requests were disregarded--and this is the last time. If customers' orders cannot be met, you need to let them know ahead of time. We used to love Pizza Hut but won't be back because we can't trust we will get what we ask and pay for.

every order always has something wrong, mainly it is forgotten items, one time as the delivery…read moredriver is telling me how they don't forget stuff I ask where my bread sticks were that obviously were forgotten, no reply, I'll be back with them, an hour later they come back, , receipts of what I order and workers saying I didn't order that, ordered wings and they show up with no sauce, pizza that is made not to order, list goes on and on, and then they say oh we will credit it to you for the mistake , credit never shows up, sucks rolling the dice hoping you get half of what you order right