Terrible! Unseasoned meat. So bad I had to add ketchup just to taste something other than onions…read more Undercooked fries. And possibly the worst lemonade iv ever had. 15 bucks to be extremely disappointed. I won't be back.

It was eh at best. I feel like I've had it at malls + it's been better…read more 1. Drive-Thru wait time wasn't bad. 2. Asked for my order extra crispy + got soggy fries. 3. Cook complained when I brought the fries back. 4. Untoasted unseasoned sandwich overall. For the price another chain like American Deli might do you better. I mean even Subway would toast a philly.

Just experienced an exceptional lunch with a friend at Goldfingers off Ross Clark Circle. Bambi is…read morean outstanding representative and Michael also impressed us! The food is good but the service and atmosphere takes it to another level!

Gold fingers u better count your days. I waited almost 25 minutes for my food just to get home and…read moresee that I have maybe 5 fries in my box u mother clucker u have ruined my entire night

I thought I hated Zaxbys, but then we visited another in central Florida, it was pretty good…read more Zaxby's in Dothan- terrible example for Zaxbys. I am surprised that the ZAXBYS company is allowing this franchise to operate so far from a well-run operation. One of the most poorly run fast food restaurants I have experienced. First things first- fire the manager because they don't care, nobody cares at this restaurant. This restaurant will not survive with this bad service. It looks like several reviewers have had similar experiences and feel the same way. You will be disappointed here.

Management is by far the worst I've ever came across... fries are always always soggy.. have…read morewitnessed dead roaches on the floors in the lobby staff are overworked while management does just enough

I ordered a steak biscuit and a chicken biscuit, got home and it was a chicken biscuit and a…read moresmokes sausage biscuit, from dothan alabama Jack's located off 431.

Quick drive thru service. Nice staff asked me about my day. Food was great and drinks are cold!…read moreEasy in and out parking lot.

Reluctantly I pulled in to Wendy's. I selected a Parmesan Caesar salad. And I want to tell you…read morefolks, it was excellent. The lettuce was crisp and fresh, the chicken was warm, grilled and tasty. In addition to the sprinkled parmesan it had yummy thin slices of Parmesan cheese. And the bonus that I wasn't going to try, but at last minute decided to, was something called parmesan crisp. They were actually quite good and made only of Parmesan cheese and skim milk and salt. Writing restaurant reviews it's not my thing, it's my son's. But this was just too good to pass up. It came with dressing, but I ate mine without. I still have half of it left because it was a large serving. Now I have dinner as well. Don't write Wendy's off, like I did, give them another try, especially this one on RC circle.

Service non existent. Watched 4 cats leave drive through no one ever responded pulled to window…read moreseveral employees walked by never responded left 5 pm on a Thursday

Good Visit . Hamburger was fresh off the grill. Tasted really good. Fries were good just needed…read moreseasoning. Place was packed which is a good sight. Your parking lot stinks. When the drive- thru is backed up cars get blocked in. Service was good nothing special. Great location just didn't like parking in the bank parking lot.

I guess you corporate folks are not taking heed. Many…read morecomplaints about food quality over the last couple years, but no changes. Freddy's was once an excellent fast food burger. Your franchisee's deserve better. Figure it out or there won't be a Freddy's.

The cashier Tywanda has no clue what good customer service is. Attitude through the entire process,…read morevery rude and pathetic! She needs to be promoted to customer! We will never return!! Thanks Captain D's, we have been going for over 10 years!

Haven't been to this captain ds in years finally decided today to come back.... Missing a side,…read moreincorrect sauces given, no hush puppies.. girl in drive thru was being extremely extremely rude to the girl in front counter. This store has gone down so bad.. fire them all and start over

Great service Great food…read moreAlways a great experience (I Had chicken tenders and fries)

Requested extra crispy chicken sandwich (15 extra seconds in the grease) and was met with such…read moredisrespectful hostility from Emily in the Drive through and then from a manager on duty during lunch and the general manager. I understand that it might not have been "policy" but from my recollection the customer should always be right... then once I received my order and began eating the food, I bit into fries that were ice cold! I am pretty certain that it isn't policy according to Food Safety and with the health department to be putting food out that is under the required temperature especially within the danger zone... if you're going to follow policy then do so efficiently and not pick and choose... it wouldn't be near the issue with me if I wasn't made to feel as if I was an inconvenience in my request rather than it actually being a procedure of the chain. However, I have received utmost respect and dignity in my request from many other stores of this same chain. I am highly disappointed in this service from what I e always known as a highly reputable establishment. I will never visit this particular location again...

This review is a bit over due. I went to this location back in November of 2023. I was going…read morethere to pick up an order for Uber eats. When I git out of my car I noticed there were already 2 men waiting at the front window. One of the men leaves soo afterwards with no food. I don't know if he was ever waited on or not. Maybe 5 minutes later the Young lady in Charge comes and ask me did I have a pickup? I stated I did, she then replied what is the person's name, I told her the person's name. Know I am thinking that she will turn and go get the food, but she then asks what is my name? I replied in a calm manner, why is my name needed. She then acts annoyed and says " come closer, look at the names on the white bird, we have to have everyone's name whi is doing a food delivery, So now what is your name, ina defiant manner. I gave her my name, but held my peace as far as her having an attitude. She could have replied to the question without getting an angry. I left after getting the food. I reported it to Uber eats, but they didn't take any action at all, don't even think they called the restaurant to see what happened. In conclusion, I think who ever this Night Shift Manage is has no decorum to speak of. I will not return to this location as a delivery driver or as a Customer.

The employees are generally grumpy and look like you're putting them out…read more The food is alright.

Very good food and friendly service. My favorite is the hook and ladder sandwich, I like their…read morepastrami sandwiches also.

I regularly eat at FIREHOUSE SUBS (some twice a week) and today, May 6, 2026, around 2 pm, I ate at…read moreFIREHOUSE SUBS in Dothan, AL located at 3850 W. Main Street, Dothan, AL (this was my first time eating at any of the FIREHOUSE SUBS in Dothan, AL). I ordered a large firehouse HERO and presented my military ID (as I always do at other FIREHOUSE SUBS locations). The person taking my order (Mar F) asked why I was showing him ID (as I held my military ID up for him to verify). I replied it was for my military discount. He said we do not give discounts for military or anything else. I did not want to argue as there was many others in line behind me, and I was hungry, so I ordered a large Firehouse HERO. I have eaten at MANY, MANY FIREHOUSE SUBS within 100 to 150 miles of Dothan, AL (often twice a week) and I always receive a military discount of 10% plus free chips and a drink as appreciation for my military service. I originally expected to pay around $13 for a nice meal, but I actually paid $18.95 for an over steamed/heated soggy sandwich that was constantly falling apart as I ate it, an old tasting tough skinned pickle that was obviously not fresh and it was not crisp, and, when getting my iced tea, there was some sort of rubber hose attached to the tea dispenser (both the regular and decaf tea) which sticks several inches into the cup a customer fills, and once the cup is full, you cannot removed the cup from underneath the tea spout without spilling tea all over the counter (plus, this is NOT SANITARY as people refill the cup they have already drink from and this is probably a HEALTH VIOLATION). I was extremely disappointed at the service received, the quality of the food (soggy sandwich and a tough old pickle). Also, Dothan (imo) has a very high number of veterans (retirees included) along with active duty military, I highly suggest FIREHOUSE SUBS in Dothan, Al consider immediately implementing a military discount program (along with senior citizen/AARP discounts) AND advertise it once implemented. While I will definitely remain a loyal customer of FIREHOUSE SUBS (and I always place money in the FIREHOUSE box), rest assured, I will NOT be dining at any of the locations in DOTHAN ALABAMA again.