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Harbor Freight Tools

2.5 (2 reviews)
Closed • 8:00 am - 8:00 pm

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The Home Depot

The Home Depot

2.1(35 reviews)
2.7 mi
•$$

It's a crap shoot. If you get someone knowledgeable in the area you need help but let's be real…read more Who knows every thing about all areas? Maybe a handyman. It's a necessity. Bought porch furniture here this year too. Pretty good service Tip. Go after 730 pm.

The garden center is good but neglected. You hear the venders talking about home depot people not…read moredoing their work ect. I am in business and know that customer service is paramount. I was there last week and purchased a roll of Sod and placed it in my car amoung other items. I peeked at it, it seemed ok but I did not want to unravel the entire roll as it makes a mess in car ect. Got home and rolled out the sod to find 90% of it was dead. These things happen someone did not water it or it came in with this issue. Regardless I took a photo and said to myself next time I am in Newington I will show them the photo and get a credit. I went back to store a few days later. I went to customer service and was greated by 3 folks who thought that my issue was funny. They told me that I had to bring in the wet dirty roll of dead sod. I said that is unaceptable.They promptly told me thats their policy. I told then to please get a MOD (manager on duty). A manager did come and explained that they are just doing there job, its company policy. I explained that I had a sales receipt and photo. She promptly gave me a credit. Its the beginning of May and we have not had any days over 70 degrees.Why is this happening? I will not be returning to this store that has no customer service. Why did this happen, and why is the customer inconvenienced? Someone did not do their job. No one said I am sorry for the inconvenience!!! Pass the buck and stick up for employees is not a policy. I will be sure to tell all my neighbors and friends. The policy and attitude of this Home Depot in Newington is a disgrace.

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Harbor Freight Tools - hardware - Updated May 2026

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