Great neighborhood resource. I really liked the previous management, new management is great also…read more So convenient, so helpful. I virtually always find what I need, whether paint, repair materials, garden supplies or household cleaning supplies, without having to hike acres of concrete at Home Depot.

I was just there, looking for 5 diverse items. A young man stopped what he was doing and cheerfully…read moreguided me through the store; he knew exactly where everything was, and gave me good advice on one item after asking me my intended use, steering me from one grade of steel wool to another: "This is what I'd use for that." Perfect. After he'd helped me, I had a very nice chat with the two cashiers at the front of the store. In all, I got exactly what I needed, and was in-and-out in about 15 minutes. So, deep inventory, knowledgeable, friendly service, and pricing no worse than Amazon's (I prefer to support my local Maine neighbors, when I can, but paying a stiff premium can be daunting. Not the case here. In all, a fine store, run by good people.

I agree with the older reviews when service used to be great, but not any more. Lately I've had to…read morewander around the store seeking out help, often ending at the contractor's counter just to have a simple question answered. Gone are the days when you entered to find a helpful employee eager to assist. So sad.

There is no better service provided in ME. Really anywhere I purchase things. No matter what you…read moreare seeking the staff knock themselves out to assist until you are satisfied. I know the prices are higher than the big box stores but your time and emotional state are worth something. They also have just about anything you can dream up to use. Highly recommend these guys.

Another day in Dover, NH, another great day. Stopped in at Aubuchon to pick up something. The staff…read morewere extremely nice. The renovated interior is brighter and a much needed update. I'm so happy to have them right in the center of town. Great job!

A friend has a bit of an older model Sears fridge with a burned-out convenience light. We couldn't…read moreremove the light housing and cover without feeling the parts being pushed too hard... as if they would break if more force was applied Called Aubuchon. Specifically Lori. She went so far as to speak with a vendor. We got the stubborn thing off. Ran down and got a replacement bulb. It was a totally easy transaction with friendly, on point advice. Will go every time and recommend them to you Professional painters came in while I was there. The Aubuchon were professional all around. Knew how to talk with both them and me. Good people.

5 stars - A cat works there! The people are very nice and…read morehelpful too. Good selection of stuff.

My all time favorite neighborhood hardware store. The prices and selection are great and the…read morepersonal service is what you can't get at the big box guys. I love this place.

I've been coming here for the past 13yrs or so and have always appreciated a staff that actually…read moreunderstands their products and can offer sound advice, based on listening to what you really need. The prices are very reasonable and honestly, I wouldn't have a problem paying more, just based on the fact that each time, I can get hold of a staff member that is friendly. Knowledgeable and willing to listen and help. Lastly, it's amazing how quickly some of these other reviewers left such negative feedback. It really doesn't make sense to me and honestly, I don't believe their comments. I've never experienced, nor even witnessed any issues as such that would warrant a single start rating. Anyway, I'm glad that Arjays is local in Exeter and has always provided myself and several close friends with Knowledge and friendly support. Thanks Arjays management & staff! Abe

I agree with the others. The staff here is the best: friendly, helpful, kind…read more They have helped me maintain the house in the last two years since my husband died. Taught me how to use tools I'd never touched before. All with good humor and patience. Top Grades in all departments ! Love them. Sheila G

Ricci Lumber has so many good options for hardware and they always have what I want. The employees…read moreare so kind and knowledgeable. I enjoyed working with Karysa from the design department. She is detail oriented and understands the concept of a great kitchen design!

Ricci Lumber is a lumber yard and an Ace Hardware store. But what it really is, is a place to go…read morefor things that they don't have at Home Depot and Lowe's. Really, I've found a variety of odd bolts, downspouts, aluminum channel, and other things that I can never find at Home Depot. And the people know what they're talking about. I'm not saying that no one at Home Depot knows anything, but there's a difference. The pipefitter who's working as a Home Depot as a greeter is a nice guy and I wish him all the best, but the guy at Ricci who knows where every obscure nut and bolt is located does me more good. I haven't compared the prices. I doubt if Ricci is cheaper, but my guess is that they're similar in prices and frequently after I go to Home Depot, I have to stop at Ricci anyway.

Like the other reviewers mentioned, these guys (and the nice lady at the register) have it…read moreall--materials, professionalism, experience, knowledge, patience (dealing with the public and taking the time to help customers!), and quality! I've had copies of keys there that work EVERY TIME, unlike the big box stores. I recently went for an electrical junction box--took 15 seconds to find it, and they helped me sort out other parts I needed. Heck, they even took the time to help me with a table lamp rewiring project! If I went to one of the box stores, I'd still be there looking for parts. Like another reviewer said this is my go-to store for all home repairs. Thank you Hampton Center Hardware--please stay open forever! -Greg

When I'm in the area on my way to Maine , I always try to pop in for their great selection and…read moreprices. Easy to get to and close to I95. You will find what you need and chat with great people that know what they are talking about. Wish they would open another store in Boston

It's a crap shoot. If you get someone knowledgeable in the area you need help but let's be real…read more Who knows every thing about all areas? Maybe a handyman. It's a necessity. Bought porch furniture here this year too. Pretty good service Tip. Go after 730 pm.

The garden center is good but neglected. You hear the venders talking about home depot people not…read moredoing their work ect. I am in business and know that customer service is paramount. I was there last week and purchased a roll of Sod and placed it in my car amoung other items. I peeked at it, it seemed ok but I did not want to unravel the entire roll as it makes a mess in car ect. Got home and rolled out the sod to find 90% of it was dead. These things happen someone did not water it or it came in with this issue. Regardless I took a photo and said to myself next time I am in Newington I will show them the photo and get a credit. I went back to store a few days later. I went to customer service and was greated by 3 folks who thought that my issue was funny. They told me that I had to bring in the wet dirty roll of dead sod. I said that is unaceptable.They promptly told me thats their policy. I told then to please get a MOD (manager on duty). A manager did come and explained that they are just doing there job, its company policy. I explained that I had a sales receipt and photo. She promptly gave me a credit. Its the beginning of May and we have not had any days over 70 degrees.Why is this happening? I will not be returning to this store that has no customer service. Why did this happen, and why is the customer inconvenienced? Someone did not do their job. No one said I am sorry for the inconvenience!!! Pass the buck and stick up for employees is not a policy. I will be sure to tell all my neighbors and friends. The policy and attitude of this Home Depot in Newington is a disgrace.