I needed a lot of help with propane lines and fittings to heat my RV, Mike took pity on me and…read moresorted it all out. Mike literally hooked me up. He was helpful and very knowledgeable. I am sitting in my toasty RV thanks to him.

Do NOT order online from Ace Hardware, they charged me $15 dollars for an item that costs $11.99…read morebecause they cancelled another item on the online order. They're web site is horrible sending me confusing and multiple emails. I called and they refused to refund me the shipping cost and did not credit me the full amount for the cancelled item. Bad business and not honest. DO NOT USE ACEHARDWARE.COM

It's spring and McGuckins is already bringing some in. It's a bit early to plant though so be sure…read moreyou can cover if we get some hard frost or a true freeze. McGuckins can wheel these carts inside if needed and are prepped to cover the shelves. Mother's Day weekend is a safe bet. I've bought plants here for years as well as at two other local sellers. We are not ready yet ourselves but wee needed some fertilizer for older plants in our yard. Remember , McGuckins has a loyalty plan which earns coupons for future purchases. Today I used a $5 off coupon I had earned as well as a 10% off coupon that had come in the mail. It's actually very competitively priced if you participate. Plus you get their knowledge and help and you might find things no other store has, especially so close to home.

This was my second visit, this time to return a few items. At checkout, I joked with Nathan that…read moreI'd probably end up spending twice my refund--and sure enough, I did. I headed straight for the tool section, where Jude helped me track down the exact drill bits I needed. Both Jude and Nathan were excellent--helpful, patient, and friendly. The product selection is solid, but what really stood out is the level of customer service. It's rare these days to find retail staff who go above and beyond, and these two certainly did (even humoring me as I reminisced about my own time working in retail). As a funny side note, I even got the chance to chase after a customer and his dog after he accidentally left a dog bone behind at the counter. Unfortunately, I wasn't fast enough to return it--maybe he'll return for his purchase! All in all, great selection, great service, and a team that makes shopping here a genuinely positive experience.

I went there based on Yelp recommendation only to find it's no longer there. It was annoying…read morebecause I wasted 20 mins going there just based on Yelp reviews and ended up having to drive another 15 mins to Home Depot.

Sometimes you need an alternative to the big corporate hardware in Boulder or even to the big local…read morehardware/everything store in Boulder. And if you live in south Boulder (I don't) there is a real convenience factor here. But sometimes you need alternative choices on merchandise, or quick in and out convenience if you are in this shopping center for some of their local treasures like Sweet Cow or Lucky's or Neptune or Kim & Jakes or Pharmaca and you think of something else and this store will save you a separate trip. I saw something on their outdoor display area when I was leaving Lucky's and went in to check it out. It was what I had thought about to solve a yard problem, it was on sale and worked out well. The owner was there, he's had the store for about 10 years he said and I thought it was greatly improved since it's days in the 80s and 90s as Rad Hardware.

Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.

We purchased an "above the range" GE microwave oven from Home Depot. The product did not work…read moreafter installation. Because it was after the 48 hour window, Home Depot wanted nothing to do with it. The technicians from GE were unable to fix the product and blamed Home Depot for the damage. Six weeks later, we still do not have a working microwave. The customer service offered by Home Depot Corp. and the Longmont store has been awful. When I asked Ashely, the customer service rep at Home Depot Corp, if it was acceptable for Home Depot to deliver damaged products, she replied that we should have purchased the 3 year extended warranty with our purchase. We are stuck with a brand new microwave that has been classified as "unrepairable" by the GE technicians who have tried to repair it. I will never shop at Home Depot again.

Purchased a Milwaukee power tool for $199. Later on, a co-worker said he was looking and just…read moreordered identical power tool for $114 on a famous online marketplacezon. I'm okay with spending a little bit more on a brick and mortar location, but $85 extra is too much. Also, if a customer is struggling to scan the items, step in and HELP THEM! Or just stand there watching for thieves standing 2ft in front of you.

Joe Cygan was unprofessional and had lousy customer service. In my over 40 years of home building…read moreconstruction I've never run into a more inept rude material salesman. What's worse is they won't take responsibility for thier own mistakes. Tried to throw me under the bus with my customer. They're take offs are far from complete and they pass the buck on personal responsibility. They can't even unload hardiboard siding they don't have the equipment , they claimed to have told me they couldn't deliver, without me supplying a forklift. But the truth was Joe never told me he couldn't deliver the product, his dispatcher did. But he then he said he'd figure something out. Then they both threw me under the bus to protect themselves for whatever reason, I couldn't care less what they said about me. But I thought we were good and worked things out. So as an act of good will I sent another house over to bid with MY OWN material take off and Joe sent a passive aggressive email to all my subs, and supplier's etc and in the email thread saying he wouldn't supply for THIS CONTRACTOR. All of this unnecessary passive aggressive behavior over a small disagreement started OVER A FORKLIFT. They claim thier customer service makes up for thier higher prices. But that is not so. My experience with Builders first source BMC UFP They have far superior customer service and material take offs that are always within 10%.. I just walked out of builders first source with everything I need and was treated fairly and with respect, as the way I am accustomed. Side note the owner of County line seemed reasonable and fair. But wouldn't fix anything.

Great local store. Needed a screwdriver thin enough to unlock a bathroom door - their smallest one…read morewas a bit too wide so they sanded it down with a belt sander. Worked perfectly. Excellent service, will be back.

The service at Murdochs is stellar! I had my hip replaced 2 weeks ago and Jamie, Carrie, and Rae…read morewere so helpful in helping me with what I needed and out to the car. They are a perfect example as to what customer service is all about!

canceled my order after already accepting it. now they have all my info. crappy way to do buisness…read more. Now I'm sure I'll get spammed with "good deals".

Not sure why they don't have anyone working on a Sunday night, but we waited 20 minutes for help in…read morethe lumber. They announced it twice and then I called the front desk. We decided to forget it and shop elsewhere.

World's worst customer service, condescending manager, customer blaming. Idiotic customer support…read more I ordered a vanity through Lowe's online. I got emails and texts for a week saying it would be delivered on Saturday, 12-July-2025, between the hours of 12:00 and 4:00 PM. I took the day off work and had a plumber lined up. At 2:00 PM, ON THE DAY OF DELIVERY IN THE DELIVERY WINDOW, I got an email saying the delivery would be DELAYED 11 DAYS. No phone call, no text. It blew my entire day, as well as the plumber, who charged me for canceling at the last minute. When I called the store and asked to speak to a manager, I got a total runaround. "The web site says we can't guarantee a delivery date." And basically told me "too bad." I tried to say, look, the delivery was scheduled and got canceled two hours into the window. "Nothing we can do." Oh, it's my fault. Right. So I canceled the order and emailed customer service asking them to make this right. They emailed me back and said, "we're oh so sorry, but we cannot find your order. Call the store." The customer service people had no idea that I had canceled the order. Or that I had even placed one, even though I included the order info in the email. What did I expect? Notification at least a day ahead of time that the delivery was going to be 11DAYS LATE. NOT on the same day, 2 hours into the window. And, "we're sorry sir, we screwed this up and cost you money for your plumber, here's a credit for a few bucks." Something. But no. Screw you customer. And "I'm gonna hang up on you," which the store manager did. I was being courteous and friendly, just being persistent. And I got hung up on. "Your problem customer, leave me alone." I will never set foot in this or any other Lowe's again. I get that other stores are just as bad at times, but this is total BS. I also get that people make mistakes. But you don't blame the customer like this store did and tell them to basically F-off. At least you shouldn't if you want their business ever again.

Juliet at the return desk was super helpful and patient. It has been such a long time since I've…read morereceived great customer service! It was very refreshing to have met her.

The customer service at Louisville's store use to be wonderful, but not anymore. An older woman…read morewith dark short hair was definitely the rudest woman I have ever had to deal with. Snapped at me, told me she didn't need to hear my explanation, abrupt and offensive. I had to go back in so I waited 10 minutes for the man in the booth and I shared with him how she truly needed to be trained in customer service. He had no response but he took care of my issue. Home Depot use to make customer service number one - but not anymore.

Very clean shop with tons of options. I was in and out of there within 10 minutes and the customer…read moreservice was excellent. This is my goto spot for Co2

From the owner: We provide our customers with compressed gases and hard goods, but we have much more to offer than…read morejust products. As a distributor, our role is to serve as a bridge between manufacturers and customers. "The right product, right process, right solution" is our mantra...as we seek to understand our customers' needs and equip them with practical solutions to help them succeed. Our stores function as a resource for customers that primarily work with metal in cutting or welding applications. The industries we serve include construction, automotive repair, general fabrication, manufacturing, HVAC, and mechanical contractors. We also serve professionals in the beverage, scientific, and medical industries as well as hobbyists.