Not the best selection of things in the world. But the…read moreemployees will bend over backwards to help find a solution to your problem and make your project work. Really great people work here.

Excellent place!! I needed a particular kind of key made, and I was told to come here. It reminds…read moreme of somewhere my dad would have taken me with him on a Sat. afternoon. I could tell the locksmith knew his stuff and made a mental note for next time I need one. Oh, and I was greeted by about 4 different people on my way in. You can't say that about certain other big box stores!!!!

Based on reviews, we choose Behr's Premium Transparent Waterproofing Wood Finish for our deck…read morerefinish project. Over the past few years, we have used Behr paints for several interior projects (kitchen cabinets, bedrooms, bathrooms) and been very satisfied with the results. In the store, I had a few questions and Mae (in the Paint Department) was very helpful!

I keep giving Home Depot a "second chance" and it keeps letting me down. Especially this location…read more Placed an online order for ONE singular item on 05/05/25, delivery date was set to 05/07/25. I called customer service for all of HD on the 7th and was told that the item was IN THE STORE just not yet ready for pickup. That the latest it will be ready would be the 8th or 9th. I just called TODAY, May 10th, because there has been no update on my order. The lady who picked up was rude and then told me she's placing me on a "brief hold". I was on hold for 13 minutes before someone finally picked up and said "hi yes we have located all of your items. They are all here. None of them have been scanned in yet though" to which I inquired, what "items" since I only had ONE item. The guy on the phone couldn't answer me and there was an awkward silence and then he just says "we will send you an email when it's ready for pickup" and hung up. Worst customer service at a hardware store I've ever experienced. Time and time again. This will be my LAST attempt at ever dealing with Home Depot. I'd rather spend my money at Lowe's. UPDATE 05/12/25, I was finally able to pick up my order, 5 days past the original delivery and pickup date, and the lady who answered the phone a few days ago when I called is just as rude in person, her name is Quita. This place needs a full employee turnover.

Cindy, the worker there really is awful. I asked for help to find something and didn't see she was…read morehelping someone else. She sighed at me and said I'll be with you. BUT she never came back. Her demeanor was awful. She seems to hate her job.

The service is great! Mikayla is fantastic! The store provides excellent selection. The value is…read moregreat as well!

Mr. Joe, the manager I believe, and crew did a fantastic job with helping me with my Big Egg…read morepurchase. Not only was it the best package deal I found for the Green Egg, the customer service was genuine and insightful.

Great service and value. They have an excellent selection of equipment and tools except for lumber…read morethe Benjamin is sold there.

Definitely recommend ordering from Simpson's Hardware. I live out of state, and hesitated to…read moreorder, but Simpson's had great prices and Rick was able to answer all of my questions -- so I took the plunge and ordered all of my kitchen hardware from him. Customer service is top notch. Rick is a little hard to reach on the phone, but he gets back to all emails in a super timely manner. Nothing fell through the cracks on my order, even when I had to reorder some pieces. Rick stayed on top of it the whole time. Super nice guy to talk to over the phone as well.

I would recommend Simpson hardware 100%.Rick the owner will stand behind the quility and is 100%…read moretrust worthy. That says alot these days.They are a Great business and I will continue to buy directly from him instead of my local Emtek dealership store.

They have beautiful reclaimed wood!! I have used them several times for different projects. They…read moreare very helpful as well.

Convenient location and hours, but weekend coverage results in part-time staff with suboptimal…read moreknowledge and poor customer service skills.

I was refused service because I refused to wear a mask. So, I went to Ace Hardware for my paint. No…read moreface diapers required there. I won't be coming back to SW.

One of the best Woodworking shops that I have been in! I like their brand of top quality tools;the…read morelarge selection of lumber; about any router bit you can think of needing. Helpful people work there and will mill down about any wood you need to your specs. Also a great selection of wood finishes,sanding equipment, and the list goes on.

Best costumer service around , everyone of the employees are welcoming and very helpful …read more Andres