I love this place. It may be a little more pricey than Home Depot, however, it is so well organized…read morewith such helpful staff, that it is well worth it!

Terrible management and product quality…read more I paid top dollar for a new front door from Ganahl, only to receive one with obvious defects: flaws in the wood -- including what appears to be a deep saw-cut burn and an oil stain -- putty oozing from the surface, and other workmanship issues that should never have passed quality control. When I reported the defects, Ganahl was dismissive and argumentative. I was essentially told that "wood is wood" and that the condition of the door was normal. That position quickly fell apart when the matter was escalated to the manufacturer, T.M. Cobb, which acknowledged -- from only a few photographs -- that the door did, in fact, have defects requiring attention. Despite that admission, we were told that it would take at least a week for someone merely to inspect the door, with no indication of how much longer an actual repair or replacement might take. Ganahl knew that professional installers were scheduled for the day the door arrived and that the installation was necessary to keep exterior stucco preparation, inspections, and the rest of the construction schedule moving. I proposed a remote video (Facetime) meeting so the parties could review the defects promptly and discuss possible solutions before the project was further delayed. Ganahl and/or T.M. Cobb unilaterally decided that such a meeting would be fruitless and instead dictated that I would have to wait for an in-person visit. T.M. Cobb also refused to discuss the matter with me directly, while Ganahl refused to put me in contact with the person T.M. Cobb planned to send to inspect the door. Their proposed course of action was therefore no solution at all -- send the installers home, stop related work, delay inspections, absorb the resulting costs, and wait at least a week without even being permitted to speak directly with the manufacturer or its inspector about possible options. We were therefore left with two unacceptable choices -- refuse to install the door and bring the project to a halt, or install it to keep construction moving and potentially have to rip it out later. To make matters worse, we were told that installing the door could be treated as acceptance "as-is," supposedly relieving Ganahl and T.M. Cobb of responsibility for correcting the defects. In sum, Ganahl delivered a defective premium-priced product, offered no timely or practical remedy, blocked efforts to discuss solutions promptly, and attempted to shift the consequences of its quality-control failure entirely onto the customer. The defective door was unacceptable. Ganahl's dismissive attitude, lack of urgency, refusal to take ownership, and unwillingness to facilitate direct communication made the experience significantly worse. Based on my experience, I would strongly caution anyone considering ordering a door through Ganahl or purchasing a T.M. Cobb product.

I just want to say Thank you for the help that I got at the counter, I was very pleased with the…read morehelp I got from the gentleman at the counter along with all the selection of material at the new counter. The guys at the counter deserve a lot of credit, I honestly thought I wasn't gonna be able to get helped but the helped me better than the other place I went too which was Walters. From a home owner I really appreciate it. Thank you

I came into the Main branch in Santa Ana looking to repair a lighting fixture that was damaged,…read moreManny and the branch manager Mike really were helpful and assisted me with exploring different options which we ultimately ended upgrading to LED. I will definitely be recommending them to my friends and family for any electrical needs.

I'm really disappointed with the product I got. The service was fine however, I'm not sure if it's…read morebecause I'm a female or what, but the two tanks of CO2 I got were only filled half way. But I paid full price for them. That is poor business practice.

Great experience, knowledgeable staff, though the parking sucks. I was trying to back out but there…read morewas a truck behind me. One of the kind salesman was guiding me out when I noticed the mirror wasn't going to clear the trucks lift gate that was down. I had to ask the lazy driver who was standing there to lift it. Really? You're watching me how about, without me asking you do the right thing. T

Prices are at a huge mark up Student discount was offered…read moreand still 650 for a 400$ helmet online I want to shop local but the mark up is huge and pair that with crap service The dude with the beard was on his phone when asked the price he acted like he was so put out

I needed to refill my studio's oxygen tank for the first time since I got it. I was clueless on how…read moremuch it would cost but chose this place because it was closest to me. The parking is very limited but I don't expect that's a real issue. They have lots of different gasses and tanks available for trade fields. They simply swapped my tank out for another of the same size. Customer service was impeccable. They were kind and answered all my questions without making me feel uncomfortable. I paid WAY LESS than I anticipated.

I had a really great experience working with Susanna, the Color Expert in the store. I had been…read moreintroduced to Dunn Edwards by my Contractor's sales person who told me that I could get a consultation on colors. I initially thought the service wouldn't be useful and that they would just give me some color swatches ... boy I was wrong! I was painting the exterior of my house and I had an idea of what I wanted, but was otherwise overwhelmed with the color options. I made an appointment with Susanna by calling the main # and they transferred me. Susanna helped me put together a few color schemes based on my preferences. The thing that stood out the most is that when I gave her a clear picture of my house, she provided me 3 digital renderings/edited version of my house with the new paint schema! It was amazing and so helpful to see everything on my house. She even did a 4th for me which was what I ended up selecting. Highly recommend using the color specialists in the store! Of note, this is a no charge service!

My husband and I have made many trips to this location lately for a home project, and we've had a…read morewonderful experience working with Ricardo! He has been so helpful in assisting us with color matching and decide on the right type of paint.

Worst ac pro I've ever been to. They constantly try to gouge up the prices on your stuff if you not…read morecareful to check the prices your paying for stuff. Gladly spend 1 hour of my day to drive to Johnstone or Sigler they are honest with their prices and it doesn't fluctuate like this location. They tried to charge me $300 for two little giant condensate pump that cost $45 each at any other ac supply house. Do yourself a favor and don't support this store I've never had a problem at any other ac pro. It's embarrassing.

Great employees love how helpful this place is when you really need it . Highly recommendread more

The customer service was amazing! The gentleman Vinh really helped me out with my beginning paint…read moreexperience.

The two gentleman at the counter were eager and willing to give me the very best customer service…read moreand offered education to an amateur such as myself. I was able to get exactly what I was looking for and all my questions were answered sincerely and in depth. What a great visit!

I called Walters in Santa Ana, California looking for a specific lighting fixture for my office…read more It was an LED recessed light that burned out (actually, two of them burned out), that were installed in 2017. The easiest fix was to replace them with the same fixture. I did some initial searches for the light fixture, and couldn't find the model. So I called Walters Wholesale Electric and a gentleman named Don B. answered the phone. Not only was he courteous and helpful, he was EXCEPTIONAL in his customer service. I gave him the serial number for the light fixture, and emailed him photos of the light and fixture. Within 5 minutes he called me back to let me know they didn't carry that light. But...he searched it on the internet and found Lowes had them - in stock at the location near me. Who does that? He went the extra mile to find a solution to my problem It was a discontinued item, but Lowes indeed had some stock left, and I was able to complete my project. Thank you Don. I will certainly return to Walters for my next lighting project.