The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

Stopped in to see the new store. I just needed 4 small stainless steel washers and wanted to see…read morewhat type of selection they had. Staff was exceptionally pleasant and very personable. When the heard what I needed they walked be to the aisle and pointed them out, then bagged and labeled my small purchase for me. When the gentleman heard it was my first visit he invited me to look around and left me alone to browse without being bothered. I'm impressed with the selection of things here, better in some departments than even what you will find at a big box store. The prices are competitive with ACE and so much worth not going near Gunbarrel! Checking out they offered me a glass of iced tea and bag of popcorn. Very impressed with the staff, the store, and the service. Highly recommended and definitely is one of my new go-to-first places.

Love coming here. Personal service you get as soon as you arrive in the door. They've got…read moreeverything you can possibly need.

I stopped in looking for supplies for a weekend project and was pleasantly surprised by how helpful…read morethe staff was. An associate took the time to answer my questions and even walked me to the aisle instead of just pointing me in the right direction. The store was clean, well organized, and had everything I needed. Great customer service.

Great service and a very friendly atmosphere. Prices are comparable to the big box stores but you…read moreactually get help from knowledgeable staff!

Went to hobby, lobby a couple days ago and got some after Christmas sale stuff. And as we were…read morewaiting in line, there is tons of employees just standing around, just talking instead of going to other registers. And helping other customers, the lines were so long. There was only like 2 lines open and there could have been more. But the other employees decided to stand around and just talk instead of going to the.Registers and helping customers.I thought that was really rude

Each Hobby Lobby is different, but they all are usually stocked very well. Which is a great thing…read more This location is no exception. It is clean, well run, organized, and well stocked. The staff I have encountered have been friendly and helpful too. I can always rely on their fabric section. I enjoy creating no-sew fleece blankets for family and their pets, and they carry an excellent selection of fleece fabrics. There's a minimal wait for a staff member to arrive to cut and tag the fabric, too. Another section I frequent is the baking section. Loads of fun items there! As always, be on the lookout for which items have their "on sale dates." You can find the flyers on their website or at the entrance in-store. This has been helpful since Hobby Lobby took away their 30% off coupons that were always around years ago.

i had a horrible experience with the manager larry or terry he was rude and tried to rush me out…read morewhen i wasnt ready and he talked to his employees awful. i wont be shopping there again.

A+ customer service wether I get help from the seasonal students or the very knowledgeable owners…read more This is a "Do it Best," organized hardware store so if they don't have what you need you can use this link to order anything to have delivered to your home or to the store, https://eastridge.doitbest.com/ . They carry heavy duty equipment of all qualities, so ask. A lot of my trips here are to pick through the deals they run regularly, it helps me use imagination when getting my to do list to done. The can cut glass and keys, and most other things to. I have never in 10 years seen or smelled a mess here. They offer quality knives and ladders too. Sometimes I just visit to see what they got in new like gardening related items including yard stones. I ordered a birdbath online and had it delivered to the store. Very timely and they had it labeled well, I was in and out.

Great place to include when shopping for everything "furniture"!!! Sis and I went all over looking…read morefor a comfy cushy glider chair and we finally found IT here!! Thanks so very much to the wonderfully patient and knowledgeable Hailey we now have one and enjoy it every day!! Now, it does take a minute to get it delivered but was worth the wait. So I guess we we're patient too!! Oh and her boss, Carmen, was just as wonderful!! Thanks so much Ladies!!!

We worked with Jamie and she was absolutely fantastic! Super friendly, very helpful, and was very…read morepatient despite us spending quite a bit of time wandering the store trying to make up our minds. Highly recommend giving this place a visit, and cannot recommend Jamie enough.

Everybody's always eager to help out and they all know what they are doing they always have what I…read moreneed original price and I enjoy that better than going to Lowe's

This place is a joke. They do not honor the ACE Hardware return policy because "they are…read moreindividually owned" and because "they don't sell enough" according to the manager lady with the tear drop tattoo. Keeping it classy in East TN!

I'm rating it a 3 cause Micheal's over all is ripping people off…read more THE STAFF: They are always so helpful in finding things n going extra to help me find an exact yarn n choosing which colors I should get They DESERVE a raise for what they do n the CRaZy customers they have to deal with.

Outstanding professional customer service!! I called Michaels Chattanooga TN location to inquire…read moreabout a specific frame which I saw online, but it was out of stock. Haley, a member of the management team in this store, spoke with me and tried to locate the frame. She was extremely knowledgeable and tried to help me find the item so that I could order it online. Unfortunately, the item was in fact out of stock, but Haley was fantastic with outstanding customer service!!! She did some research and provided me with a number of similar frames which were beautiful. Thank you very much!!!