The store is clean, well stocked, and the few times I've been here, there are at least two people working and they are friendly. I'm not a big HF customer but I visit for specialty things that aren't readily available elsewhere.
I dislike how the store advertises online prices from one location then the price is more at the local store; one of the managers complained about this too and said it's a common question/complaint so it's not just me. My location was auto selected as somewhere in Texas though we're in Carlisle. Sure enough, after selecting Carlisle, the correct local price shows up.
To be fair, three stars is "okay" and that's my experience here: it's okay and the few times I've been, they have whatever weird thing I'm looking for. read more