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    Harbor Freight Tools

    3.0 (4 reviews)
    ModerateHardware Stores
    Open 8:00 am - 8:00 pm
    Updated over 3 months ago

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    Gordon Electric Supply

    Gordon Electric Supply

    (155 reviews)

    Ordered on 8/8. Emailed to ask about shipping, told order would ship on 8/18. After that, no one…read morewould return my calls or emails. Finally got someone on the phone and they said they would sort it out. Never heard back. Order arrived today (8/31) with only 2 out of 5 items without any notification of back order status or eta just a line saying they are scheduled for a future shipment. I understand the current supply issues, however, that is not an excuse for poor communication. 2 stars because their prices are good and most likely they would be okay to deal with in person.

    I ordered a 12 Topaz 4-inch lights from this company over two weeks ago. They offered next-day…read moreshipping for $250 and 2-day shipping for $145 -- I chose the 2-day option because I needed them fast. It's now been 16 days -- no lights, no email, no call, no update. Every time I try to reach someone, I get stuck on long holds, transferred around, or completely ignored. Half the time no one even answers. At this point, I've already filed a chargeback with my credit card company. What's disappointing is that I could've easily ordered from Amazon, but I wanted to support an actual shop -- big mistake. I live in Los Angeles, they're supposedly based in the Midwest, and I honestly can't tell if this is a bait-and-switch scam or just a completely dysfunctional company. The strangest part? When I call their 800 number now the call instantly disconnects like i'm blocked-- but when I call from another phone or dial *67, it goes through. That's not just bad business -- it's suspicious. Someone really needs to look into this company.

    Harbor Freight Tools - hardware - Updated May 2026

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