I feel it's deceiving that the store acts like it's cheaper to get propane filled there. They add a…read morecharge per tank plus the amount of propane you get. It works out that a 30gal tank is $5 more to fill at Menards than to go to Hicks gas and fill them. Plus the people at Hicks are nicer lol

Purchased online train item to be shipped. Item was not even placed in a box but scraps of…read morecardboard were taped and formed around the item. Consequently, item was severely damaged. Obviously no pride in customer service at this location!

Grabbing a bottle or case if Miller Lite? This place is for you. Looking for some quality bourbon…read moreor such? Pass. The food bottles are prices at secondary. They have them right behind the counter like trophies. Spend money and they will act like your best friend. Don't spend money and they could give two craps about you. Greedy owners are a clear sign of where to not spend your money.

Worst customer service. I made my schedule so I could go and speak with the GM about a vending…read moresituation. I found a store clerk to call him on the radio. He wanted to know what it was for. She mentioned vending and he made a big deal about having to come out and speak to me. He mentioned he would meet me up at customer service. I left after eating 10 minutes for him. I will never go back there again. I had spent $60 while waiting for him. VERY POOR CUSTOMER SERVICE!

Went to Ace in Manteno for an issue with the shower handle…read more Marty,Wayne,and Brody went above and beyond to solve the issue for me.If you want HONEST SERVICE, SUPPORT THIS LOCAL MANTENO ACE THEY ARE VERY HELPFULL. Thank you to all.

I prefer to shop at this location over the facility in Bourbonnais. This location has friendly and…read morehelpful staff. They also have a large variety of merchandise and some really nice gift items. In the summer, the garden center is stocked with many varieties of plants.

Came here to stand in line for baby chicks. Staff was helpful to keep us updated as the baby chicks…read morenever made it to the post office. I only need to replace a few chicks that have died over the years but standing in line for hours, I refuse to do again. There is lots of parking and they also offer store pickup from online orders. The store is well lit and well stocked. There are sales and they have a large selection of everything you didn't think you needed. Patrons were mostly rude and maybe it's just me but Bourbonnais is obviously not my kind of town.

Brought in car for battery install. Got a great price and out within 30 mins. Excellent !!read more

This place sucks. They close early as it is and they will close and lock up before there actual…read moreclosing time. I will go and get my hardware needs else where.

Yes, Grant, but the entire hardware staff does an excellent job of helping you find what you need…read more You might pay a tiny bit more but your time is worth something too. Try to find this kind of service consistently at the big box store and it ain't happening! Can't attest to anything with the furniture department.

I like this place. Prices a little higher than the big stores in some areas, a lot in others. Very…read morehelpful staff. Every thing I've learned about construction or fixing things around the house has been because of necessity. The staff has pointed me in the right direction every time I've asked for advice.

Management is terrible. I've shopped there many times until I had an experience where a customer…read morewas using racist language, management would did not address situation, and allowed this to take place in there store. Stores have policy's to protect associates from negative and racist environments. These same policies are used as a standard to to address customer that use inappropriate language or behave badly. management down played the situation was very poor and allowed a customer to call other shopper racist words, because he was a long time customer. I wouldn't recommend any minorities to shop at this location, due to the way management blatantly mishandled a racist situation. Shoppers BEWARE!

I ordered a 12 Topaz 4-inch lights from this company over two weeks ago. They offered next-day…read moreshipping for $250 and 2-day shipping for $145 -- I chose the 2-day option because I needed them fast. It's now been 16 days -- no lights, no email, no call, no update. Every time I try to reach someone, I get stuck on long holds, transferred around, or completely ignored. Half the time no one even answers. At this point, I've already filed a chargeback with my credit card company. What's disappointing is that I could've easily ordered from Amazon, but I wanted to support an actual shop -- big mistake. I live in Los Angeles, they're supposedly based in the Midwest, and I honestly can't tell if this is a bait-and-switch scam or just a completely dysfunctional company. The strangest part? When I call their 800 number now the call instantly disconnects like i'm blocked-- but when I call from another phone or dial *67, it goes through. That's not just bad business -- it's suspicious. Someone really needs to look into this company.

They don't stock many of the items they sell, even though it says they are in stock. I ordered a…read moretimer on 4/20/25 and still haven't received it. The label was printed on 5/6/25. They couldn't care less if you're not happy. Don't waste your time or money here. x Still Waiting

Two stars so far with a plus and a minus. 1.5 would be more accurate. Platform bed with drawers…read morepurchased.They didn't call to say that one had come in but we'll let that go. Price OK with delivery and set up included. Plus is that they actually came when they said they would. Minus is that a blind guy, apparently, did the set up as the drawers don't open and close worth a diddily. It was so obviously wrong, how could you leave it like that? Not only that they did not take away the large amount of trash and I found drawer track pieces in the trash that I had to somehow try and get rid of. So I will upgrade the review if they actually come back like they said they would. Let's hope.... It shouldn't be like that....

Staff was very friendly, helpful- but gave us space to browse comfortably. The sales lady who…read morehelped us pick our new couch explained everything openly and helped arrange same-week delivery! Super satisfied with my experience!