Came here with my friend because she had to return something. It was a long story and we figured…read moreit would be a huge hassle but we were in and out in five minutes. I'm already a big fan of Menards, this just added to my love affair.

The order pick up is absolutely atrocious. 5+ people pulling orders but no customer service to…read moreactually pick your orders up. You will be sitting there forever and they completely ignore you. Bradley needs a home depot

LOVE LOWES! My husband has been shopping here for years, he…read moreprobably should own stock in the company by now. I always assumed it was all hardware, paint, grass seed, and lumbar. Boy was I wrong! That store is awesome, sure it has all the "man" stuff and don't get me wrong it definitely has the "man feel" but there is so much there! I shop there a lot...they have appliances, outdoor furniture (and a great selection of plants, trees, and shubbery for landscaping...even beautiful rose bushes and hanging baskets at great prices!) Lowe's carries Valspar paint, which in my opinion is the best paint. The coverage is amazing and our entire house is painted in Valspar and we've never been disappointed (big plus). Lowe's also has it's own brand of tools, Kobalt, which are actually really nice. I have bought all kinds of things here, even pillows, rugs, curtains (and I am very picky in my interior decorating). People come over and ask where I got my things and they are shocked at how much of it actually came from Lowe's!

Grabbing a bottle or case if Miller Lite? This place is for you. Looking for some quality bourbon…read moreor such? Pass. The food bottles are prices at secondary. They have them right behind the counter like trophies. Spend money and they will act like your best friend. Don't spend money and they could give two craps about you. Greedy owners are a clear sign of where to not spend your money.

Went to Ace in Manteno for an issue with the shower handle…read more Marty,Wayne,and Brody went above and beyond to solve the issue for me.If you want HONEST SERVICE, SUPPORT THIS LOCAL MANTENO ACE THEY ARE VERY HELPFULL. Thank you to all.

I prefer to shop at this location over the facility in Bourbonnais. This location has friendly and…read morehelpful staff. They also have a large variety of merchandise and some really nice gift items. In the summer, the garden center is stocked with many varieties of plants.

Came here to stand in line for baby chicks. Staff was helpful to keep us updated as the baby chicks…read morenever made it to the post office. I only need to replace a few chicks that have died over the years but standing in line for hours, I refuse to do again. There is lots of parking and they also offer store pickup from online orders. The store is well lit and well stocked. There are sales and they have a large selection of everything you didn't think you needed. Patrons were mostly rude and maybe it's just me but Bourbonnais is obviously not my kind of town.

they do not honor store branded products warranties "I am a Rewards member who bought a $8- 16-pack…read moreof Blain's store-branded AA batteries in August 10 2025. They have suffered from terrible performance and completely died out. I still have 11 of the 16 batteries left because they are entirely useless. On 10/11/2026 The store manager-Amber and Connie - Harrassed me ( Even went as far as leaving a customer she was middle of helping to snatch to batteries back to show me and tell me to be honest with the Customer service rep (Lisa- Hung up on me in the mist of the harrassment) i was on the my phone reporting the incident to and putting in claim ) Very immature employees and management in bourbonnais, il , of course they refused to help me. This is store brand and I have the majority of the pack left, I want my money back. I am not investing in this brand anymore, corporate refused to help and didnt look at concern when they received it. No refund." RESPONSE FROM CORPORATE SINCE i requested for no worthless apology calls 10/13/26 .....On Tuesday, October 13, 2026 at 10:37:01 AM CDT, DIS_Agent51 dis_agent51@blainsupply.com wrote: Good Morning Wakeelah, Thank you for contacting Blain's Farm & Fleet regarding your in store purchase. I am very sorry to hear about your recent experience within our Bourbonnais store. As your item was purchased directly from our Bourbonnais store, your item/items would need to be returned to that location to be considered for a replacement or refund. The return acceptance is at the store's discretion. I would encourage you to contact the store directly and speak with the store manager to see if they are able to assist you further with the battery concerns. While I do apologize for your experience, I again encourage you to speak directly with the store manager, Robert, regarding your concerns with the employees at that location so he may review these concerns with staff at that location. The phone number for our Bourbonnais store is 815-933-3244. Again, I truly apologize for your experience. Sincerely, Customer Service

This has become my neighborhood go-to for anything for the house. Forget about the big box stores…read morewhere you have to search for an hour to find anything! Ace is the place. Ask for Grant!

This place sucks. They close early as it is and they will close and lock up before there actual…read moreclosing time. I will go and get my hardware needs else where.

I like this place. Prices a little higher than the big stores in some areas, a lot in others. Very…read morehelpful staff. Every thing I've learned about construction or fixing things around the house has been because of necessity. The staff has pointed me in the right direction every time I've asked for advice.

SUPER nice staff at this store. I was very happy with their customer service; we purchased some…read morepaint and didn't quite get the right shade, when we took it back the Ace staff was very friendly and mixed in a new shade that we requested. I know a lot of other stores wouldn't have done that. It was VERY much appreciated. Thank you!!!

Ordered on 8/8. Emailed to ask about shipping, told order would ship on 8/18. After that, no one…read morewould return my calls or emails. Finally got someone on the phone and they said they would sort it out. Never heard back. Order arrived today (8/31) with only 2 out of 5 items without any notification of back order status or eta just a line saying they are scheduled for a future shipment. I understand the current supply issues, however, that is not an excuse for poor communication. 2 stars because their prices are good and most likely they would be okay to deal with in person.

I ordered a 12 Topaz 4-inch lights from this company over two weeks ago. They offered next-day…read moreshipping for $250 and 2-day shipping for $145 -- I chose the 2-day option because I needed them fast. It's now been 16 days -- no lights, no email, no call, no update. Every time I try to reach someone, I get stuck on long holds, transferred around, or completely ignored. Half the time no one even answers. At this point, I've already filed a chargeback with my credit card company. What's disappointing is that I could've easily ordered from Amazon, but I wanted to support an actual shop -- big mistake. I live in Los Angeles, they're supposedly based in the Midwest, and I honestly can't tell if this is a bait-and-switch scam or just a completely dysfunctional company. The strangest part? When I call their 800 number now the call instantly disconnects like i'm blocked-- but when I call from another phone or dial *67, it goes through. That's not just bad business -- it's suspicious. Someone really needs to look into this company.

Sonya helped us, she did really good and we bought our bedroom from them can't wait for it to…read morearrive

Two stars so far with a plus and a minus. 1.5 would be more accurate. Platform bed with drawers…read morepurchased.They didn't call to say that one had come in but we'll let that go. Price OK with delivery and set up included. Plus is that they actually came when they said they would. Minus is that a blind guy, apparently, did the set up as the drawers don't open and close worth a diddily. It was so obviously wrong, how could you leave it like that? Not only that they did not take away the large amount of trash and I found drawer track pieces in the trash that I had to somehow try and get rid of. So I will upgrade the review if they actually come back like they said they would. Let's hope.... It shouldn't be like that....