Went to Ace in Manteno for an issue with the shower handle…read more Marty,Wayne,and Brody went above and beyond to solve the issue for me.If you want HONEST SERVICE, SUPPORT THIS LOCAL MANTENO ACE THEY ARE VERY HELPFULL. Thank you to all.

I prefer to shop at this location over the facility in Bourbonnais. This location has friendly and…read morehelpful staff. They also have a large variety of merchandise and some really nice gift items. In the summer, the garden center is stocked with many varieties of plants.

I like this place. Prices a little higher than the big stores in some areas, a lot in others. Very…read morehelpful staff. Every thing I've learned about construction or fixing things around the house has been because of necessity. The staff has pointed me in the right direction every time I've asked for advice.

Management is terrible. I've shopped there many times until I had an experience where a customer…read morewas using racist language, management would did not address situation, and allowed this to take place in there store. Stores have policy's to protect associates from negative and racist environments. These same policies are used as a standard to to address customer that use inappropriate language or behave badly. management down played the situation was very poor and allowed a customer to call other shopper racist words, because he was a long time customer. I wouldn't recommend any minorities to shop at this location, due to the way management blatantly mishandled a racist situation. Shoppers BEWARE!

Came here to stand in line for baby chicks. Staff was helpful to keep us updated as the baby chicks…read morenever made it to the post office. I only need to replace a few chicks that have died over the years but standing in line for hours, I refuse to do again. There is lots of parking and they also offer store pickup from online orders. The store is well lit and well stocked. There are sales and they have a large selection of everything you didn't think you needed. Patrons were mostly rude and maybe it's just me but Bourbonnais is obviously not my kind of town.

Brought in car for battery install. Got a great price and out within 30 mins. Excellent !!read more

Great store with great service and a beautiful grill area. Providing almost any possible hardware…read moreneed

Over the past years, I've shopped at this store because it's convenience. Your welcomed when…read moreentering the store and asked if they can help. Most of the time I know what I'm needing, just not where it's located. All workers were very helpful, cutting down the time wandering around searching for a simple item. They've had everything I've needed over the years for house repairs. I've never had a bad experience with this store over the years. The store was recently expanded slightly in size and reorganized their isles to fit more merchandise.

Ordered washer/dryer unit and new gas range. Clyde and Nick delivered and installed both. Good…read moreprice--good service

My first experience in a Big R and I like it. We came in needing some straps to hold a motorcycle…read morein place in the back of a truck, and I browsed a bit. They have all kinds of fun things, including snacks, toys, and clothing for men, women and children. I got a long summer dress for $10 (half off sale), and a top for $5, as well as a cool blanket (the type you sit on at an outdoor concert) for $7.88. This is a must go kind of place for the next trip to see the in-laws.

Some of the worst customer service I have ever received with the exception of the very nice lady at…read morethe service desk. She was new. Hopefully they wont corrupt her too. I emailed the Co. and did not get even get a response. I expect to to see them in near future on the list of failed businesses along the likes of Kmart, Sears, JCPennys etc..