1. John Paul's Paint & Decor

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Bourbonnais, IL

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John Paul's Paint & Decor

5.0 (1 review)
Closed • 7:30 am - 5:00 pm
Updated over 3 months ago

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3 years ago

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FCA Floor Covering Associates of Kankakee - Smith Brothers 253

FCA Floor Covering Associates of Kankakee

3.8(4 reviews)
1.2 mi

Honestly, no sugar coating, and no games - this company went the extra mile for my family from the…read morefirst second I stepped into their showroom. When we meeded advice, the staff went to the most knowledgeable people they had INSTEAD of talking around in circles. There were no pressured sales. My meetings with my sales rep were all about MY needs, not the company. My installation was done RIGHT, because FCA referred us to an extra contractor for specialized work, instead of winging it and charging a fortune. My carpet is literally comfortable enough to sleep on. I love what they've done, and I would never recommend anyone else.

well had a bad bad experience at this store , promises made but not kept . So this week we will be…read moreout shopping for a floor to be put over the bad one from FCA . The management there is rude and condescending to say the least . They promised they would make the problem right even if it meant replacing floor according to our salesman , well in the end it amounted to them only paying for half the cost to replace it . Have to be crazy if they thought I would give them even 1 more dollar to fix what they installed . This store for sure did not live up to their promises of making the customer happy . Will never shop there again and will urge anyone I know to do the same . UNHAPPY FCA FORMER CUSTOMER

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John Paul's Paint & Decor - paintstores - Updated November 2026

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