Last week, I came into the store looking for materials to build a trellis for my cucumber plant. As…read morea first-time gardener, I had absolutely no idea what I was doing. Rick Sr. approached me and asked if I needed help, and after I explained my situation, he patiently walked me through what I would need and how to put it together. Then, possibly noticing the hesitation on my face, he said, "You know what? Give the girl at the front desk your number -- I'm just going to build it myself. She'll call you tomorrow." I was honestly stunned. I had forgotten this level of customer service still existed. Not only did Rick custom-build the trellis for me in a single day, but he charged me an incredibly fair price that didn't begin to reflect the time, care, and craftsmanship he put into it. This experience was such a powerful reminder of why shopping local matters. You can order supplies from Amazon, but you will never get this kind of personalized service, generosity, and genuine human kindness. Businesses like this are worth supporting.

I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

Good selection, competitive prices,super-nice people. I never leave the store empty-handed.read more

My favorite friendly neighborhood store. As soon as I walk in, I am greeted and asked what I can be…read morehelped with. That is the type of service I love. The store is always neat and I always can find what I am looking for. Sign up for Ace rewards and you will be sent coupons and savings. I love a good sale, bargain and BOGO!

My experience started poorly when I purchased a new Traeger smoker from Ace in Severna Park. We…read morehad issues and error codes from the first use and sought assistance from Ace. They directed us to Traeger and that was just an entire joke. This issue has been going on for two months, but Brittany the Manager at Ace refused to give up on us. In a world with terrible service, Brittany was truly a star. She tracked down the Traeger Representative multiple times. When they were non responsive, she escalated to Ace's ownership and pleasantly surprised us. Not only did she drive all the way to Whitemarsh to get us a replacement unit, she also delivered it to our house with a new bag of pellets and a gift card. Honestly, her actions far exceeded our expectations and as locals will bring us back to Ace again and again. Wow! Thank you, Brittany!!

Every time I go there to get harware parts, the guys there try super hard to match what I need…read more That is so crazy awesome! The one time they didn't have exactly what I needed, they called the nearby competitor store and let me know if they had it. If someone's that dedicated to getting you what you need to fix things up, you'd want to go back every chance.

Although I usually shop Home Depot for my Do-It-Yourself (DIY) items, there are times where Lowes…read moreis a better choice. My impression is that HD is geared more for the pros while Lowes is more for regular consumer DIYers. So, I use their respective apps and check what they have for my projects. I find that Lowes is better for some of my projects. For example, I find a better selection of project boards like 2'x4' plywood in Lowes than in HD. For shelving, I like the Project Source brand components marketed by Lowes.

Update after installs. I had a toilet install and a vanity install. While the customer service from…read morethe Lowe's reps themselves were great it was just a lot of confusion and calling different people to get the correct information when scheduling the vanity. Lowe's uses local companies in the areas and Lowe's then becomes sort of like the "middle man" at least that's what it felt like. We ran into issues when scheduling the vanity install and it took multiple trips to Lowe's and multiple phone calls to get the appointment. It was a lot of hassle that I prefer not to deal with. I thought going throw Lowe's to schedule install would make things easier, but after that experience, I feel as though it might be easier to purchase what I need from Lowe's and the hire people myself for the install. In the end the installation happened and I'm satisfied with the product but just wish I didn't go through the hassle of it all. Again the Lowe's employees were patient and kind so I really appreciate them.

This home depot is only 10 minutes away from my house and I am there more than I care to be! One…read morehouse projects always ends up turning into multiple others but I can always count on Home Depot to have what we need. My husband and I frequent the store and have even ordered delivery a few times if the order was too large for us to pick up. On even more occasions I go to HD with my dog. He loves getting out and about and this is where we did a lot of his training when he was younger. His favorite time of year is when they have the giant Halloween decorations out...we always go and push the buttons for the interactive ones! He even dressed up as a HD employee for Hallween! Although he won't allow strangers to pet him, all of the store employees respect that and some even offer him a treat! I'm sure I will see you again this week, Home Depot!

Home Depot is my go-to place for materials, tools, and supplies for household projects. The prices…read moreare good and the inventory is good for a physical store. I often use their phone app to check availability & items' location in the store. We have also bought large household appliances and paid for installation & removal of old appliances. The service was great & convenient. I learned about their ProX option for contractors, handymen, and others. I thought that I had to prove that I owned a business. Turns out that anyone can sign up for free. The savings benefits come into effect after spending a certain amount of money. Hence more suited for businesses or people who are constant DIYers like me. I am in the store at least once a week. Oh, they have a military discount program. Now, while the staff if helpful, often it's hard to find the staff. It's a big store and they are often busy. For me, this is not a problem since I usually know what I need and the app tells me the items' location in the store. But some people might feel lost in the store.

It's winter as I share this review and more snow is forecasted in the coming weekend. I was…read moreunprepared the last storm that blew in a week ago in the region. Thankfully, I have wonderful neighbors who let me borrow their shovel to clear my driveway and sidewalk. I was driving through and decided to pit stop this local Ace to find my tools. They had ample supplies of shovels, scrapers, and snow melts. Unfortunately no shakers at this time and it's unknown if it will be restocked before the next snow event. I appreciate the friendly interaction and swift check out. Come by if you need tools or replenish for the season! I want to come back and check out the grills and garden gadgets next time.

For a place with "helpful hardware folks" in slogan they are truly not helpful. Not only did the…read morecashier was not willing to check in back for one more item I needed, they didn't want to look up other Aces that might have it. Not the first time too. Also have had problems with coupons in the past. Went to the Severna Park Ace and they looked in back and got exactly the product I needed go figure! Won't be coming back to this location in Pasadena.

I needed some tools for work on the bathtub. Short on time for the project. Normally, I'd go to big…read morebox DIY stores but I didn't want to go to a crowded parking lot & a BIG store. So I tried this local Ace hardware store. Glad I did. Quickly found the tools & supplies I needed. The staff were polite and helpful with useful suggestions. The prices are reasonable. Maybe not always as low as the big stores or online vendors. But this local store provides better service than I find in the big stores.

This Ace Hardware has been a part of Glen Burnie, MD, for longer than I've lived here and thats a…read morelong time. It is tucked away behind a gas station on RT3 and is next to a Giant food store. Upon entering it feels like I was transported back to a hardware store in the 60's; cramped, full of everything, with an organized mantra about it... Micheal greated me upon walking in and asked if he could asset me finding anything. I told him what I needed and he immediately said, those are in Aisle 10. Aisle 10 I went and there was what I needed. In and out in under 10 minutes and satisfaction was guaranteed. What more can you ask of your local DIY store?

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

I wish I'd found this place sooner... when I did I stopped by two days in a row for flowers. Great…read moreselection. Lovely store, lovely owner. I will definitely be back.

We have been driving by this beautiful establishment for years and finally decided to explore…read moreinside. Great layout, large. Beautiful mums and affordable urns to complete the set. There is a large area for various pots and another for outdoor furniture. The sales lady was really helpful and offered my daughter frozen pops! Who does that nowadays? Great variety of air plants, house plants, succulents and mature fiddle leaf figs. Tons of pumpkins too. Free advice on how to properly care for your new plant babies. Love this place!

My husband and I went here to check the place out. We recently put up some squirrel feeders and our…read moreneighbor told us we could get loose corn for them here. We thought we would check it out since we also wanted to see if they had log splitters. Well, we were not disappointed! They had the squirrel corn we were looking for, and although they were bigger than what we need, they also had log splitters. The store is great. It's a combination of your local hardware store, Home Depot, and general store/farm store. If you're looking for handtools or something for your garden you're sure to find it here. If you need larger equipment, this is your place as well. It may be called tractor supply company, but you do not need to have a farm to be able to find some thing that you can definitely use here. The staff was incredibly friendly and handled the very long lines with ease. We will definitely return!

I walked in and was immediately greeted by the cashier. I later found out that his name is Brandon…read morefrom my receipt. He spoke to me 3 or 4 times while I was shopping. I initially thought he was just friendly. When I was in line waiting for my turn, I heard him loudly talking to the Mexican man in front of me. Brandon asked him if he was a Patriots fan because the of the man's hat. Before the man could answer, Brandon started talking about how he doesn't watch football anymore because they don't stand for the national anthem. No one responded or fed into his attempt at debate. Brandon looked at me and said that im probably a Raven's fan. I thought it was odd because I had on a Washington hat. I simply responded, "No i'm a Washington fan. " I did not bring up the mascot because I didn't want to argue. When I pulled up to the store , I saw a small inexpensive white or light gray pick up truck with a huge confederate flag hanging on the back of it and numerous confederate bumper stickers on the front of it. After 30 minutes of shopping it was still there. I was loading my things in my suv when I saw someone that I knew, so I stopped to talk for a few. While we were talking, Brandon came outside, got in his truck and moved it from the parking spot that he was initially in on the side to a parking spot right beside us. The person that I was talking to asked me, "What's up with him?" I told them that he just wants attention. He was trying to get a rise out of the Mexican guy and now he's trying to antagonize us. We ignored him as he sat in his car and stared at us until we left. Brandon definitely seems like an extremest!! He's definitely in need of attention. He's definitely looking for an altercation!!! It makes me wondering how many other blacks and Hispanics has he done this to??