The service here is good. They had one of the parts I needed and ordered another. But its nice to…read morego to a place where real people work. Great local hardware store.

My friend's grandparents owns the business. They're really trusty and worthy business. They have…read morereally good propane shop prices are very low. They have some cool dirt bikes in there, and my friend's grandparents came to show me around. And basically it's like an antique hardware store from the 1970s.

Searched the entire westbank for a fitting to finish my brake setup…read more The staff was helpful, informative and fast. Will always get my business.

Always helpful and knowledgeable staff. They carry odd things that isn't available at Home Depot…read moreand Lowe's and always much easier to find what you need here.

Locally-owned. The service was attentive and friendly. The owner even offered us a bottle of water…read morewhich was super sweet considering the sweltering heat. We compared prices on everything we got and found that their prices consistently beat what you'd find online and at big box stores. This confirmed what our contractor said about them having the best prices. They had most of what we were looking for. We'll be back for sure.

If you value your sanity, do not go in here. I was in there for 10 minutes and got harassed by the…read morestaff no less than 12 times. Over and over can I help you. Can I get you something. What are you looking for. Over and over and over and over and over and over again. Here's a tip, if I need help I'll f****** well ask for it!

Excellent service, selection, and value. Very knowledgeable. Friendly staff. Highly recommend!read more

Super helpful, not pushy, just gave good clear advice on a DIY project. I walked in to a friendly…read moreenvironment. The cashier stopped his conversation to check in on me, and I got what I needed at a fair price in no time.

Nice neighborhood hardware store with a good selection. Friendly and helpful employees…read more They had most of the things I needed and they are right in the quarter, so they have the location going for them also. I like supporting smaller, local businesses. Thanks, Mary!

It started off great! I had a nice young man who helped me find what I needed. Before making the…read morepurchase I asked the cashier if he could check to see if I had any coupons available. He's said no. After making the purchase and leaving the store. I decided to check the acehardware.com website to see if I saw any coupons. I discovered I do have a coupon available I was so excited to go back to the store in order to redeem the coupon. when I got back to the store the cashier said I could only redeem the coupon doing the purchase. I just made the purchase two minutes prior. After contacting Ace Hardware customer service, I was told the cashier should have returned the items and allowed me to repurchase the items using the coupon. He said there was nothing he could do to help me. His demeanor was very unpleasant!

As someone who is always purchasing home improvement items I have to give Lowes credit as they have…read morenot forgotten how to treat their customers. I tend to buy lots of construction hardware such as odd sized bolts and joints for deck framing. This Lowes has a better selection and is better organized than Home Depot in this regard, and the staff in their painting department has always been more than willing to help me find a hard to find item. Now when checking out they email you a receipt (which is great for tracking expenses) and most importantly this Lowes ALWAYS has staff working at the contractor check out area and I have never been forced to self checkout which is now mandatory at Home Depot.

I'm a patron of Lowe's in Altoona PA, Carlsbad CA, and New Orleans LA. Comparatively, this store is…read morethe least willing to assist customers with more complicated questions / transactions. The assistant manager ultimately resolved my issue, but during the days prior, the customer service would say hold on or wait up. I'm gonna put you on a hold and then hang up. I thought at first it was by accident. But then when I called back three more times either I was put on hold and hung up or told I was going to be transferred to the front store manager subsequently only to be hung up on. In order to resolve the warranty issue, I had to come in to the store physically and work with the assistant manager, who was very helpful but I believe it was only because I was standing face-to-face with him.

During the pandemic this store restricted access to their goods, requiring you to request what you…read morethought you might need. I understand having to do that then but why are they continuing this practice in 2023? Unless you specifically know what exact item you want to purchase I advise you to shop somewhere else.

Rude!!!! The people at the counter were very rude!!!! Plus they didn't let you in the store. You…read morehave to stop at the counter and tell them what you want to purchase. The selection is also limited.

This is a well stocked hardware store. The customer service was great…read more We were visiting our Aunt in Belle Chasse over the 4th. She needed 4' lightbulbs and a furnace filter and a couple other little things. We spent a long time just looking around at all the inventory. Great grill section. Lots of tools and such. Seafood boiling pots. Basically alittle bit of everything. We'll definitely be back the next time we're in town.

I can't really say enough about this place. It's so much better than your average big box hardware…read morestore. From the moment you walk in, you'll find someone ready and waiting to help you, whether it's just simply pointing you to the location of the inventory you need or if it's something more complex that requires some problem solving from a more experienced hand. And now that Jeanfreau's has switched over to being affiliated with Ace, I think things have gotten even better with expanded inventory and new layout. Last week, a young lady there really helped me save big $$$ on a repair for my compressor. The line between the tank and the pump was compromised by a blown gasket. I found a company online selling what they claimed was the repair kit for the problem, but in total would cost well over $50. I brought the piece in and this young lady helped me find two O rings that would fit the piece - the total was not even $1. You won't find this type of help at the big box stores.

Dufrene Building Materials is a solid option for lumber on the westbank besides the big box guys…read more The prices are comparable and quality to them as well. They offer delivery for big buys at a good rate but if you are only buying a few hundred of items, its better to do it yourself. That process is kinda wonky if you havent done it before, so that is what I going to outline for you so you look like a pro instead of a bumbling dummy like I did. 1. You park in front of the building, not the side past the guard shack 2. When you enter the store, the large service counter to your immediate right is where you pay for everything and where you order lumber. Looks like a will call area since the are sitting down and it seems like you are peering down into someones office space. 3. After you pay, they give you the receipt stapled to a large pink sheet. They will tell you to drive around to pick it up. 4. When you back up, drive to the guard shack, that guy will check the pink sheet, possibly radio the next guy. They will tell you to drive on. Drive in and keep going, even if you see the area where the items you have to pick up are obviously stacked, till you see someone that works there holding a bunch of paper work and a radio. Give him your sheet and he will tell you where to go next. Right back to the pile you passed. 5. Park and wait for him to show up with a fork lift. They will load it for you. But make sure you count that there is enough. 6. When you are fully loaded, you must stop at the guard shack again. That guy will recheck your load against the pink sheet again and tell you that you can go. Thats it :-) If you skip a step or do them out of order like I did (they dont tell you any of this inside even when asked) you will be waiting a long time or made to drive in circles. They also sell sell hardware, plumbing, crawfish pots, generators , etc. Give them a shot, its like a old fashioned hardware store inside, but a mega big box lumber yard outside.

Had to pick up some things for work. It was the best experience I have had doing this. Ms Linsi…read moreLeblanc at the Thibodaux location was the best. She was very knowledgeable and helpful amazing experience thank you linsi . Definitely will be back soon Donnie Foret. Construction manager Graywolf construction