love seeing the review giving dylan credit where credit is due - he is a hard worker and willing to…read morework If you need anything in the neighborhood, it can usually be found at Louie's -- my recents were spray paint, algacide for the pool and an a/c filter! convenient

Four years later, and I can still say, I love this place. I'm probably in here at least once a…read moreweek, buying whatever I need for those household projects that always seem to crop up around an older house. The staff is friendly and more than willing to help me find that odd part to repair a museum piece around here. That's slowly becoming less often as I replace the ancient hardware in the house. Louie's Ace is family owned. The store is bigger than it looks and there is parking in front.

I had an order delivered but it did not include the correct order. Customer service actually hung…read moreup on me after waiting on the phone over 10 minutes. I was told to bring it to the store to exchange it. No " sorry for the inconvenience " or any response.

went to the home depot to get a live tree like i do EVERY YEAR! the boys that were working it would…read morenot help us put the tree on the car said "they aren't allowed" then helped two the family put it on there car right after they said that to us.

I haven't reviewed these guys yet? Ugh…read more So, here's my story for why I love Northern Tool (and not that other store, yeck). I was shopping for a little trailer to use around the house for small projects, landscaping, stuff like that. I called around to the "other store," looking for the trailer they had on sale, but I was treated very rudely. Not rude like, "what do you want?" Nooooo, this lady went so far as to put me on hold for 10 minutes while she 'went to check the availability of the trailer.' That's not such a bad thing until someone else accidentally picked up the phone to ask who I was holding for and this voice in the background says, "put him back on hold, he can wait." Actually, no, I couldn't and I hung up on your store...haven't been back since, either. Anyway, that's just to illustrate why I went to Northern Tool, instead, but here's why I will continue to visit. I did buy my folding trailer from Northern Tool, loaded it up, then proceeded to ignore the boxes it came in for about 6 months. When I finally got around to assembling it, I found that I was missing an entire box of parts. OH NO! Dejected and sad and a little ashamed, I loaded up the parts and made the trudge back to the store. I explained my situation, bought it a long time ago, turns out I am missing parts, the original packaging was damaged, yada yada yada. The guy looks at me, walks in the back, then comes out with a box on a cart. THEY REALIZED I HAD FORGOTTEN A BOX AND PUT IT ON A SHELF FOR ME!!! Y'all, you can't beat customer service like that anywhere. NT is my new go to. Plus, it's a really clean store, their products are terrific, and the people are some of the best you're gonna meet.

I like this place, it's cool . Somewhere above Harbor Freight. Very helpful and friendly…read moreemployees. Very big store. If you're not Service Merchandise, or a babies-r-us shopper make sure you realize you gotta cover lots of area to view all items ASAP. They should have scooters with baskets ,

An old-school hardware store where the gentlemen appear sleepy but come alert the moment someone…read moreneeds help. Always have a great experience when I go there and often wish I had more money to get some of the great, unusual things they have there. Great value for your money, and great service.

This is a hidden gem! It's a hole in the wall hardware store with lots of great finds! I want a…read moreMagnalite pot but you can't buy them anywhere. I was able to find an off brand here. Service was great. Value was great. Great place with good prices.