Locally-owned. The service was attentive and friendly. The owner even offered us a bottle of water which was super sweet considering the sweltering heat. We compared prices on everything we got and found that their prices consistently beat what you'd find online and at big box stores. This confirmed what our contractor said about them having the best prices. They had most of what we were looking for. We'll be back for sure. read more

If you value your sanity, do not go in here. I was in there for 10 minutes and got harassed by the staff no less than 12 times. Over and over can I help you. Can I get you something. What are you looking for. Over and over and over and over and over and over again. Here's a tip, if I need help I'll f****** well ask for it! read more

Leave it to 2020 to have back-to-back hurricanes within three days. Damn you Hurricane Marco and Laura for all this prep. As I was getting ready and stores were becoming chaotic with the city in a frenzy, I realized I had no freaking flashlight and couldn't find one at all. I then remembered that Freret Hardware was near my house. A hardware store is like the best spot for a flashlight and the chance to not deal with crowds. #WINNING Upon walking in, I was immediately greeted by a team member asking me what I needed that day. (I'm certain he saw my "deer in the headlights" facial expression) Flashlight. A beautiful old school flashlight with batteries. My friends told me I couldn't use my phone as a flashlight and drain the battery on it lol. They were already prepped and ready for locals doing some hurricane shopping. I snagged a solid energizer flashlight and extra batteries for $15. DEAL. I was in-n-out within five minutes. It was a glorious moment! read more

You have to love a neighborhood hardware store. You walk in and a counter person usually asks within a few moments what I need. Then they actually walk me to the corner of the store where the item is located. This isn't the biggest store in the world but if you need a couple of keys made, a ladder, some other basic hardware type stuff, then you can be in and out of this location quick-quick. They also have stock here that I definitely don't see at the big box stores or even Harry's Ace. Most recent purchase? Picture hangers that can go directly into brick. They were so easy to use too. One caveat? With the doors wide open and minimal a/c (maybe just an attic fan?), this place gets hot in summer, but then again it's pretty chilly in winter too. read more

As neighborhood hardware stores go Freret Hardware falls somewhere in the low rent - if "Cheers" were a hardware store - feel. While I visit with some frequency by no means would I consider myself a regular like the fabled Bostonians Norm or Woody. When you walk in people hug each other, addressing one another as 'boo' and 'baby.' It's really nice, but I'm not "in" - - - yet. The misses include what my father-in-law would refer to as it is "forced heat and forced cooled." There's no climate control. It's like a hardware stand more than a store. It's real old school that way. Too, if you need anything in quantity like say joist hangers you won't score them here. You go here to get keys made, pick up a box of nails, and maybe an air filter or respirator. Everything else is somewhat lagniappe. What works is they're convenient, consistent, and helpful. A great resource, and a great alternative to getting in the car and hitting Lowe's or Depot. read more

Freret Hardware - Hardware Stores Near Me - New Orleans, Louisiana

It helps if when you call you're not a woman. I had a very straightforward request that was met with "that's a mouthful." And then was told that what I was looking for was not a good idea. Amazingly, my husband called a different hardware store using the exact words I used was given options, prices, and asked if there was any other way he could be helped. We won't be going back to this place. read more

Having an older house in the uptown area, this hardware store is essential. It has some of the older fixtures and older hardware that is impossible to find in Home Depot or Lowe's. They are always friendly, and ready to help you find whatever it is you need. read more

Since we moved to the neighborhood 2 years ago, the folks at Freret Hardware have been one of the best parts of our Uptown experience! Knowledgeable, very very warm and friendly, and always have exactly what we need. We love Freret Hardware! read more

Always so helpful and quick to assist. You will not wander around aimlessly like in a huge big-box store, because you'll not walk ten steps before someone asks if you need some direction love these guys and the efficiency read more

This review is long overdue, but I haven't been on Yelp in some time. This place rocks! And the owner is amazing!! Get this... Back in 2012, Hurricane Isaac was set to hit on a Tuesday evening. That morning I called every Home Depot, Lowes and Ace Hardware store within a 3 hour drive and not one store had generators. Then I found Freret Hardware online and sure enough, they had a few left. After work I raced over there to purchase one. They were in the middle of boarding up and closing their store. The owner asked me what I wanted to power with the generator. When I told him the list, he said I would need special converters to make everything work. So while the store was in the middle of closing, he took 30 minutes of his time and built a few customized cables to accommodate my needs! Then he asked me my address. A few minutes after I got home with the generator, he showed up at my house. He went through and connected all of his custom cable work to make sure everything was working properly. Talk about over the top customer service?!?! And all of this with this hurricane just a few hours from hitting land! And he wouldn't even accept a tip. Unbelievable!! I strongly recommend this place!!! read more

I've bought from them before, but I needed someone to take an axe handle I bought, mill down the end to fit in one of my old blades, and install it. Mistakenly, I purchased the handle somewhere else, but they took it in and fixed it up by lunchtime the following day. They were really cool about it and refused to let me pay for the service. If I need so much as a thumbtack from now on, it's Freret Hardware or do without. read more

Great mom and pop hardware store...Great workers who are knowledgeable and very helpful.....I recommend it instead of a big box... slim jenkins read more

Wow! Can not believe the "service" I just received... Went in for three sets of keys to be made. After they were done, the cashier/key maker asked if I wanted them in a bag. I said please. He started to put all the new keys into the small bag. Immediately I stopped him since I thought he meant he was going to put each set in its own individual bag (like they do at other key/hardware stores when you buy multiple key purchases.) I started doing that for him. He storms off, telling the other cashier to finish my purchase. He stood in the front of the store, saying over and over again "thought you wanted it in a bag." He was extremely loud and obviously mad at me for correcting him. When I tried to talk to him about this, he ignored me and refused to acknowledge me. Owner or manager was right there talking to the only other customer there. He heard and saw the entire thing and didn't say a word. Guess they really didn't want any new business. Done! read more

I called Freret Hardware to find out if they could look at my Honda generator because it wouldn't start. The owner wasn't in but called back within a half hour. He was driving back to the store and offered to pick up the generator on his way. Within an hour he had texted me pictures of the sludge in the gas tank. The generator was ready the next day. The owner demonstrated the working generator, gave me some advice on storage and drove the generator back to my house because I was in my car. Everything from response time, to knowledge, to the extra step of bringing the generator back for me I think is indicative of the approach he takes to the business. The employees were helpful, amiable and customer service oriented as well. I try to support local businesses when I can and in this case its easy - I'll stop here first in the future. read more

Yet another reason I love this city. It was 5pm on a weekday and I needed to buy a plunger. So I looked up this place and called them to hear a guy with a jovial voice pick up to tell me they're closed (usually at 4:30pm), BUT he was still there and saw no reason why I couldn't drop by! Once I got there, he came out with a plunger (not before apologizing for the lack of selection), and sold it to me right out side the store tax free. THAT is my kind of neighborhood hardware store. =) read more

Went to get some keys made. After being straight ignored for several minutes a guy gruffly told me I had too many keys and he didn't want to do it. I had to wait for somebody else. I had two keys. TWO. He went back to scrubbing out a broken drill. I waited more than 5 minutes for whoever else was supposed to come to the front counter and they never did so I walked out. Never again. Harry's isn't far, is better organized, has more stuff, and the people that work there will actually help you. read more

They are always nice to me. They have useful items and patiently answer my questions. I have my keys made there and they ALWAYS work. I always go here first. They even told me how to fix my running toliet and it worked. read more

Best service from the only old fashion hardware store in the city! Thanks!