Bought handrails for stairway. Hank was really helpful in ordering, and then having to reorder,…read moreand was friendly all the way. Reasonable too.

As a homeowner I am always involved in certain projects and have found Liberty Lumber's staff very…read moreknowledgeable on lumber products needed for older houses. I have used liberty for framing material, siding, fence and deck boards. All my purchases were delivered to my home at a small added charge.. something you will not get from the big box stores or the larger lumber yards. And I have never had any quality issues. Also Liberty is the number #1 place to go if you need to match an old obscure piece of old house trim. They even have a small poster sized chart of all the untypical custom milled trim pieces which they carry and you can take home to be sure what you are buying really matches up with your home.

I had a duplex kitchen that needed to be done within four days. I've searched a few cabinetry…read morestores and decided on CC kitchen bath. Man, they finished the job in four days! From taking measurement to job finished, they had been very nice, professional and offering me suggestions on cabinets I was not aware of. Quality wise, cabinets are solid wood and come with self closing doors and drawers. Overall, a very happy experience.

Never use this company!…read more I contracted this company to install countertops in my home. They sent a crew that spoke no English. They did a terrible job. Huge gaps, terrible seams, crooked sinks. I complained. The company refused to cut new stone. They sent the same crew out again, with no translator. They attempted to make adjustments to the countertop in place. This created dust that filled my entire home. It did not fix the problems. They came back 3 times to make adjustments. Beyond the language barrier, the crew was very unprofessional. They took tools out of my garage and used them to complete work. Nothing was stolen but seriously you don't have your own drill? The company was terrible to deal with. We would call and no one would answer. We would go to the store and it would be closed during their posted business hours. We left messages and sent emails, and it would take days to get a response. The only thing they wanted to do was send out the crew who couldn't understand my complaints for adjustments. They acted like the work in the photos below was quality and that my wife and I had unreasonable expectations.

New Orleans Flooring in Elmwood did a terrible job on our vinyl floors. We had our floor replaced…read morewith an LVP product called Strong Built Floors which was sold exclusively by New Orleans Flooring. Shortly after installation we started having issues with the flooring popping up and warping. Countless times we had to have them replace the broken and or warped boards. After months of this happening they decided to rip up the flooring and have it reinstalled "properly". Their excuse was not that there was a problem with the flooring but a problem with the installation. So we once again had to rent a storage pod out of pocket and move all of our furniture. Plus, we had to move out of our house with two small kids while they worked. This time they did an even worse job than the first time, rushing to get the entire job completed within a weekend. They did not allow the flooring to acclimate to the indoor environment and did not allow proper drying of the self leveler. There are too many other flooring companies in the greater New Orleans area that I'm sure would do a much better job than New Orleans flooring in Elmwood did. Please think twice before going with this company for your flooring needs.

Recently moved to the NOLA area and needed some new carpet put down in our home. Fortunately had…read moresome neighbors recommend New Orleans Flooring to me. Now granted, I don't know a lot about the area coming from Memphis, but I can't tell you how happy I am with the service that we received. First off, in these covid times, all matters of business are difficult, especially involving letting strangers into your home. But the crew with New Orleans Flooring, was not only extremely punctual, but they were courteous to all of my needs and even some of my incessant questions. We've had no issues with any bunching or corners coming up, and I'm still enjoying that new carpet smell here a few weeks after the installation. I really can't think these guys enough. The guy i talked with, John, was very welcoming and warm-hearted. He was able to work with my hectic schedule and provided me with that real New Orleans hospitality I've been hearing so much about it. Definitely would recommend their services to others

Very good work. Very fine sanding and for repair. They're also reliable and dependable and do a…read morebeautiful job of sealing the floor. Correctly sealing the floor, 3 to 4 coats with drying time in between which makes a pretty impervious floor which can stand up under hard use. NRM

My new floors are absolutely beautiful but unfortunately working with the particular men that were…read morehelping me was an incredibly stressful experience! On the first day they were at my home all morning tearing up tile. By 2:00 they left without a goodbye or notifying me of anything so I proceeded to go to the grocery store and go about my day. The next morning they were quite rude to me explaining that they had returned while I was out and very upset that I hadn't left the house unlocked for them. I explained that I thought they were done for the day and gave them my phone number so that they could contact me when they were on their way and when they were leaving. Over the next several days they continued to be rude by not notifying me that they were going to be more than an hour late. Great end product but I'm so glad that this whole stressful ordeal is over!

I recently had Custom Stone install a countertop in my newly renovated bathroom. While making the…read moreorder, I specified to Michelle that I wanted the backsplash edge curved to match the countertop. She said "No problem!" and entered my request on the work order. When the gentleman came out to measure, I reiterated my request and went so far as to show him the backsplash in my other bathroom. When the stone came, the backsplash was square and not to my order. I told the installer and he replied "This is what you get". No discount was offered. Use this vendor with caution.

the service was so amazing and any complaints i had, they immediately would fix it. My countertops…read morein the bathroom and kitchen are so beautiful and shiny. Also the variety of the different marbles and granites they offer you are just so beautiful! Definitely a 10/10

AA Screen & Glass did an outstanding job! They were professional, responsive, and delivered…read morehigh-quality work from start to finish. The installation was completed on time, everything looked great, and they paid attention to the details. It's refreshing to work with a company that takes pride in its craftsmanship and customer service. I highly recommend AA Screen & Glass to anyone looking for reliable, quality work.

Just had such an horrible experience with this company(specifically the owner Wes Arabie) and its…read moreshady business practices. Called them on Friday to come out to replace my commercial door closer(arm that retracts the door) the tech (Mike) did a great job. He replaced the part and readjusted the door (physically took the entire door off and put it back on) However later that night when we went to close up, the lock (cylinder) for the door (which was just replaced back in March might I add) wouldn't turn over. Called the door company back, because we had no issues with the lock prior to the door arm being replaced. The tech comes out and tells me the door cylinder is bad. I tell them not possible because we just had it replaced a few months ago and it wasn't giving us ANY PROBLEMS prior to the door arm replacement. He then says they have charge me an additional $161 to replace the $20 cylinder. I reached out to the locksmith company and explained what I was being told, and that I refused that recommendation from the tech and contacted the company back to explain why that was not going to be satisfactory since we never had any issues with the lock only the door closing, and they sent out the owner (Wes) Wes arrives and inspects the door, After a few minutes, At this point Wes tells me that they longer need to replace the original cylinder and that it's working perfectly fine, that they just needed to put some WD-40 on it, even though the tech was adamant that it needed to be replaced because he stated it "went bad" I contacted the original locksmith company that replaced that part on a three way call and he (original locksmith) stated to tech that it's no way the cylinder was bad, because it had just been replaced and we weren't having any issues with it prior to Friday. The tech then said let me contact my boss back to get a price for you for the replacement cylinder part. I expressed my confusion about the back and forth and questionable business practices they were using, and instead of apologizing for the confusion, Wes spoke to me in the most disrespectful, insulting and degrading way. Word for word, he stated that if I didn't like the job they did, he couldn't care less if called another company, because he's been in business over 40 years, without a blemish on his record to the BBB, so do whatever I need to do. A few more disrespectful words were spoken, and I was so taken aback by how this man was speaking to me, that I quickly ended the conversation and simply said thanks for your time and that this was unacceptable and that it wasn't personal it was business, and I no longer wish to speak with you, have a good day, and walked inside of my shop and closed the door. Now this not the behavior I would have expected from a fellow small business owner in our local community and I am extremely disappointed to say the least. I hope that by me sharing my story, I can prevent him from treating anyone else the way he treated me and the way he spoke to me today. The tech even called my business afterwards to apologize because of how the owner treated me. I am a small black woman owned business, for over 15 years and didn't deserve to be handled in such a disgusting and disrespectful way.

I walked in looking for a match for my existing flooring. Although they didn't have a match the…read morecustomer service I received here was better than any other store I went to while searching for flooring.

I walked in on a Saturday because we really need to redo the awful, peeling, hideous fake wood…read morelooking laminate the previous owner had installed in one of the bedrooms. I just can't stand looking at it anymore. Kevin was quick to greet me. I already had an idea of what I wanted, but he was a pro at narrowing it down until I was left with 3 gorgeous samples to decide between (which he let me take home so I can SEE THEM IN MY HOUSE!!). He also instantly made me feel comfortable with both his expertise and just his personality. I'll definitely be a back when I decide between the floor samples, and I may even come back to have our kitchen floor redone (sometime in the future). This was not the first place I went to to look at flooring samples, but it had the best selection, the most knowledgeable employee, and hands down the best customer service. If you go in, ask for Kevin. He is awesome.

I haven't reviewed these guys yet? Ugh…read more So, here's my story for why I love Northern Tool (and not that other store, yeck). I was shopping for a little trailer to use around the house for small projects, landscaping, stuff like that. I called around to the "other store," looking for the trailer they had on sale, but I was treated very rudely. Not rude like, "what do you want?" Nooooo, this lady went so far as to put me on hold for 10 minutes while she 'went to check the availability of the trailer.' That's not such a bad thing until someone else accidentally picked up the phone to ask who I was holding for and this voice in the background says, "put him back on hold, he can wait." Actually, no, I couldn't and I hung up on your store...haven't been back since, either. Anyway, that's just to illustrate why I went to Northern Tool, instead, but here's why I will continue to visit. I did buy my folding trailer from Northern Tool, loaded it up, then proceeded to ignore the boxes it came in for about 6 months. When I finally got around to assembling it, I found that I was missing an entire box of parts. OH NO! Dejected and sad and a little ashamed, I loaded up the parts and made the trudge back to the store. I explained my situation, bought it a long time ago, turns out I am missing parts, the original packaging was damaged, yada yada yada. The guy looks at me, walks in the back, then comes out with a box on a cart. THEY REALIZED I HAD FORGOTTEN A BOX AND PUT IT ON A SHELF FOR ME!!! Y'all, you can't beat customer service like that anywhere. NT is my new go to. Plus, it's a really clean store, their products are terrific, and the people are some of the best you're gonna meet.

I like this place, it's cool . Somewhere above Harbor Freight. Very helpful and friendly…read moreemployees. Very big store. If you're not Service Merchandise, or a babies-r-us shopper make sure you realize you gotta cover lots of area to view all items ASAP. They should have scooters with baskets ,